Blog Post

ILT Communications Blog
2 MIN READ

Additional MB courses coming in December! MB-7005 & 7006

Mindy_Rosenthal's avatar
Mindy_Rosenthal
Bronze Contributor
Nov 01, 2024

Course Name: MB-7005: Create and manage journeys with Dynamics 365 Customer Insights

Release Date: December 13th, 2024 (Release dates are subject to change) 

Duration: 1-Day ILT

Solution Area: Business Applications

Credential: Applied Skills Assessment

 

Course Description:

In this course, students will learn how to create and manage journeys with Dynamics 365 Customer Insights - Journeys. Concepts include creating the journey start, configuring the journey actions, configuring journey settings, excluding contacts from the journey, and managing the journey.


Audience:

Students in this course should be familiar with Dynamics 365 Customer Insights and have an interest in running marketing campaigns and basic marketing principles.

 

 

 

Course Name: MB-7006: Create and manage segments in Customer Insights – Data

Release Date: December 13th, 2024 (Release dates are subject to change) 

Duration: 1-Day ILT

Solution Area: Business Applications

Credential: Applied Skills Assessment

 

Course Description:

In this course, students will learn the ability to create and manage customer segments in Customer Insights – Data. Concepts include building a quick segment from a profile, building segments with multiple rules, generating suggested segments and insights on segments, building segments based on similar customers, and managing segments.


Audience:

Students should be familiar with Customer Insights – Data and have an interest in building segments that target unified profiles. Some segmentation/marketing experience and some simple data analysis experience is recommended.

 

Please note: This is not a support forum. Only comments related to this specific blog post content are permitted and responded to.

 

If you have ILT questions not related to this blog post, please reach out to your program forums & resources for additional support. 

For Training Services Partners: 

For Microsoft Certified Trainers:

Published Nov 01, 2024
Version 1.0
No CommentsBe the first to comment