FSLogix v3 Release 25.02 is now generally available!

31 Comments

Prathapkrishna
Brass Contributor
Mar 09, 2025
We are experiencing significant issues after updating to 25.02 on Windows Server 2022 . Users are encountering a black screen and an error message stating:
"Your remote desktop services session has ended. The administrator has ended the session."
However, we did not terminate these sessions, and even new session logins resulted in the same issue.
Microsoft identified FSLogix pending reboot as the cause and recommended a reboot. Despite rebooting all session hosts, users continued to experience the problem, forcing us to roll back the update.
Has anyone else encountered this issue? I'm unsure if the FSLogix GPO needs to be updated with new templates or if any configuration changes are required, but I haven't seen any Microsoft documentation mentioning this.
Mohrpheus78
Copper Contributor
Mar 06, 2025
We also have huge issues after updating to 25.02. on Windows Server 2019/2022 RDS. Corrupted profile disks and also user settings that didn't apply anymore, we think it's related to group policy settings, not the one from FSL but the normal user settings. Users got the wrong system language or registry entries where missing. We also had this event id 26.
One thing, that can get really bad is, that some of the FSL group policy settings are no enabled by default if you haven't configured the settings before. Not configured means ENABLED in some cases! Check the release notes! One example is the compact VHD feature. If the profile disks haven’t been compacted for a long time, this process will start and can take a long time to finish. It depends on your users how they react to this. Some users are not that patient, so they try to logon again after logout and the profile might be in access for shrinking.
- Prathapkrishna
  Brass Contributor
  Mar 09, 2025
  We encountered a black screen issue for Windows Server 2022 users. Even after removing all user profiles, the problem persisted.
  I don’t believe the Compact VHD feature is the root cause. Microsoft needs to investigate further to identify the bug in the latest FSLogix version.
skylerkincaid
Copper Contributor
Mar 04, 2025
We are also experiencing issues with random profiles not unmounting fully at sign-out. Windows 11 Multi-User AVD with profile share on Azure Files via an SMB share. It was sometimes happening before the update and we were hoping this update would fix it but it made it worse.
VDIGuy99
Copper Contributor
Mar 04, 2025
Same problems here, after installaling 25.02. on Server 2019 The RW-Disk is not merged and unmounted at logoff. Also we experianced strange issues with MS Teams like high CPU-Usage, very slow responding and so on.
After Rollback to 2210 HF 4 all problems are gone.
DaveTheG
Brass Contributor
Feb 21, 2025
With the v3 the app masking rules for redirection + object copy no longer work for us. Have these not been discontinued or is there a known bug?
- Jason_Parker
  Microsoft
  Feb 21, 2025
  Can you be more specific? The only component of Application Rule Sets that was retired was the VHD App Container rule.
  - DaveTheG
    Brass Contributor
    Feb 21, 2025
    We have created a MS ticket 2502210050002559. There you can see all information.
    All app masking redirect rules are compiled BUT not applied. All files in the target directory that should have been redirected to the user profile are not working.
    We switched back to the old FSLogix version 2.9.8884.27471 and app masking redirection worked again
rstuart68
Brass Contributor
Feb 20, 2025
We are seeing an issue with this version. Users are getting a pop-up message that says "The Recycle Bin on C:\ is corrupted". Deleting their profile did not resolve the problem. Rolling back to version (2.9.8884.27471) does fix the problem. Has anyone else experienced this issue?
- oleprevost
  Copper Contributor
  Mar 19, 2025
  Getting the same issue in two completely separate environments running Win 11 24h2 multi-session AVD hosts. FSLogix Version: 3.25.202.4223, profile containers only.
  
  Doesn't happen with RDP to the host, only when using the Windows App.
  
  Only occurs for new users. Will occur for every login for that new user until we delete their profile and re-create it which is interesting.
- Prathapkrishna
  Brass Contributor
  Feb 21, 2025
  No we did not see this issue. Is that happening for all users. What is the OS of the AVD?
  - rstuart68
    Brass Contributor
    Feb 21, 2025
    OS win11 23h2 build 22631.4890. We have a case open with Microsoft but in the interim we've rolled back to (2.9.8884.27471).
TreyContello
Copper Contributor
Feb 18, 2025
I installed this version hoping it would solve some of the APPX issues we are having. It became immediately apparent that logoff's are no longer 100% successful. We have only about 5 users on our test server, and 3 of them experienced a logoff issue. The log shows the following sequence of events (which don't give us a lot of info to go on):
[11:22:44.584][tid:00001120.00003d50][INFO] Configuration setting not found: SOFTWARE\FSLogix\Profiles\ControlTileService. Using default: 0
[11:22:44.611][tid:00001120.00003d50][INFO] Status set to 1: Cannot load user's profile
[11:22:44.611][tid:00001120.00003d50][INFO] ErrorCode set to 1064 - Message: An exception occurred in the service when handling the control request.
[11:22:44.611][tid:00001120.00003d50][ERROR:00000428] invalid map<K, T> key (An exception occurred in the service when handling the control request.)
[11:22:44.613][tid:00001120.00003d50][INFO] Configuration setting not found: SOFTWARE\FSLogix\Profiles\ShutdownOnUserLogoff. Using default: 0
[11:22:44.613][tid:00001120.00003d50][INFO] Configuration setting not found: SOFTWARE\FSLogix\Profiles\RebootOnUserLogoff. Using default: 0
[11:22:44.613][tid:00001120.00003d50][INFO] Configuration Read (DWORD): SOFTWARE\FSLogix\Profiles\ProfileType. Data: 0
[11:22:44.613][tid:00001120.00003d50][ERROR:00000428] UnloadProfile failed. Version: 3.25.202.4223. User: XXXXXXXX. SID: S-1-5-21-XXXXXXXXX-XXXXXXXXXX-XXXXXXXXXX-XXXX. SessionId: 20. FrxStatus: 1064 (An exception occurred in the service when handling the control request.)
[11:22:44.613][tid:00001120.00003d50][INFO] unloadProfile time: 367 milliseconds
The profile disk is left connected, and the user is unable to access the profile disk on subsequent logins because it is "in use". The situation requires and administrator to dismount the disk, which allows it to be used on the next login.
Noting that this did not happen to every test user, but it did happen to 60% of our test users.
Reverting to 2.9.8884.27471 resolved the issue for us.
- Jason_Parker
  Microsoft
  Feb 20, 2025
  Thank you TreyContello for reporting this. Can you please provide as much detail as possible about your VDI environment, Windows OS (build), and FSLogix configuration? If you have details that you don't want publicized, please send me a DM and include your case number if you have one.
  
  cc: Soulwaxer , NickK-Bict
  
  FYI - Support for FSLogix does not mean direct access to the Product Team. I do respond and follow these comments, especially when tagged.
  - TreyContello
    Copper Contributor
    Feb 20, 2025
    Windows Server 2019 as RDSH. FSLogix configuration:
    CleanupInvalidSessions - Recently enabled due to this problem
    VHDCompactDisk - Disabled
    Profiles
    AccessNetworkAsComputerObject - Disabled
    ConcurrentUserSessions - Disabled
    DeleteLocalProfileWhenVHDShouldApply - Enabled
    Enabled - Enabled
    GroupPolicyState - Enabled
    InstallAppxPackages - Enabled
    IsDynamic - Enabled
    KeepLocalDir - Disabled
    OutlookCachedMode - Disabled
    RoamIdentity - Disabled
    RoamSearch - Disabled
    SizeInMBs - 0x00007530 (30000)
    VHDLocations - \\domain\dfs\profiles
    VolumeType - VHDX
    VolumeWaitTimeMS - 0x00004e20 (20000)
    
    This is clearly not an environment or configuration problem, there have never been any major issues with FSLogix in our environment. Reverting to the previous version immediately solves the problem. This is a bug or problem with this version. I can easily reproduce by rebuilding the server on the old FSLogix version and there are 0 issues. However, if I rebuild the server and install this new version the problem is immediate.
    Support really only has the ability to review settings and ensure we are doing everything properly (verify and confirm). Since I already know we are doing everything properly, support in this case can't really help -- only the product team can solve the problem by issuing a hotfix. I understand the requirement to work through support to gather info, but once it is confirmed that the software version is the problem support can't do anything--only the product team can.
    I'm glad to have an acknowledgement of the issue and grateful for any assistance. Note that several other folks have indicated the same trouble here, so it's not just me...
- Soulwaxer
  Copper Contributor
  Feb 20, 2025
  I have the same problem. The localprofile is not unlaoded and the error is invalid map<K, T> key (An exception occurred in the service when handling the control request.) in the Fslogix logs. I also receive the following messages in the event viewer.
  OneDrive teardown error (The specified procedure could not be found.)
  Failed to enumerate Skype4B credentials (The specified procedure could not be found.)
  Failed attempted detach from Skype4B, the application may not work correctly (The specified procedure could not be found.)
  Failed to enumerate credentials (The specified procedure could not be found.)
  Office Activation teardown error (The specified procedure could not be found.)
  invalid map<K, T> key (An exception occurred in the service when handling the control request.)
  
  Has anyone else had the issue ?
  - TreyContello
    Copper Contributor
    Feb 20, 2025
    I opened a ticket hoping to get it to the attention of the FSLogix product team. The guy I spoke to was able to spell FSLogix which is a good sign, but support can't really do much other than gather info for the product team. I told him I wanted to get their attention so we will see if they acknowledge and take ownership or just continue to hide.
    It's very disappointing when you can't get the help you need from Product Teams despite paying for it and being entitled to it.
- NickK-Bict
  Copper Contributor
  Feb 19, 2025
  We are also having this issue after updating to this version.
  Along with the Invalid map(K, T) error in the logfile we are also seeing error "Get token groups (Er is geprobeerd te verwijzen naar een token dat niet bestaat.)" with Event ID 26 in the event log.
  When testing i noticed that when i made a new profile disk for a user with the issue the problem didnt happen for that user anymore.
  
  I found a workaround by enabling cleanup invalid sessions, which doesnt fix the issue but a few seconds after the logoff it dismounts the disk anyways.
  - OnzenHans
    Brass Contributor
    Feb 24, 2025
    We have also seen this EventID 26. It seems to happen when a disconnected user is being forced logged out, or when the time setting expires and the user is bening logged out by the system. It reports "Disk was compacted : false
    Until now we have not received any issues reported by users.
JinLai_Huang233
Copper Contributor
Feb 15, 2025
Hello, why does the current new version not support Windows 7? Can you help provide me with the release version 1907? I understand that this version supports Windows 7. I will be very grateful.
- Prathapkrishna
  Brass Contributor
  Feb 15, 2025
  I believe support for Windows 7 is ended several years ago.
Prathapkrishna
Brass Contributor
Feb 14, 2025
Has anyone tested it yet? Were any issues identified? How does it work with onedrive and Netapp storage? If there is some test cases let us know.
Quentin Gerlach
MCT
Feb 12, 2025
The removal of the FRXTray tool seems counterintuitive — that tool was extremely helpful at times troubleshooting profile issues. What’s the replacement for it?
- Jason_Parker
  Microsoft
  Feb 12, 2025
  The FRXTray tool had a number of issues (accessibility, inaccurate disk space reporting, resource utilization, etc). We chose to remove this tool as there are a number of other ways to get the same information. For example:
  
  frx.exe list-redirects
  
  This will show any active redirects and validate the users VHD is connected and redirected via FSLogix.
  
  Event Viewer
  
  Event ID 25 (Profile load: Status: 100 Reason: 0 Error: 0 Username: %username% SID: S-1-5-21-0000000000-0000000000-0000000000-1110
  
  Profile logs (%ProgramData%\FSLogix\Logs\Profile)
  
  [15:14:14.517][tid:00000238.00001598][INFO] LoadProfile successful. Version: 3.25.202.4223 User: %username%. SID: S-1-5-21-0000000000-0000000000-0000000000-1110. SessionId: 3
  
  Powershell
  
  Get-Disk | Where-Object {$_.Location -match '<file-server-name>'} | Select-Object Number,HealthStatus, Location
  
  Get-Volume -FriendlyName Profile*
  
  All of these methods do not require administrator rights. We had hoped to integrate an alternative, but it didn't make the prioritization though we may consider it in the future. Customer feedback is always the best indicator of what should be prioritized in the future.
  - iclay7
    Copper Contributor
    Mar 12, 2025
    I would agree with Quentin. Having to look in multiple places instead of the centralized tool is very counter-intuitive. We had a major issue when rolling out the new version recently via Intune. It took me forever to find the information about why user profiles were not being loaded, whereas with frxtray, I could've had those answers in just a few minutes. In the end, we had to manually uninstall and reinstall the new version to get it working.

Blog Post

FSLogix v3 Release 25.02 is now generally available!

What's new

Fixed issues

Feature retirement

31 Comments