MicrosoftI installed this version hoping it would solve some of the APPX issues we are having. It became immediately apparent that logoff's are no longer 100% successful. We have only about 5 users on our test server, and 3 of them experienced a logoff issue. The log shows the following sequence of events (which don't give us a lot of info to go on):
[11:22:44.584][tid:00001120.00003d50][INFO] Configuration setting not found: SOFTWARE\FSLogix\Profiles\ControlTileService. Using default: 0
[11:22:44.611][tid:00001120.00003d50][INFO] Status set to 1: Cannot load user's profile
[11:22:44.611][tid:00001120.00003d50][INFO] ErrorCode set to 1064 - Message: An exception occurred in the service when handling the control request.
[11:22:44.611][tid:00001120.00003d50][ERROR:00000428] invalid map<K, T> key (An exception occurred in the service when handling the control request.)
[11:22:44.613][tid:00001120.00003d50][INFO] Configuration setting not found: SOFTWARE\FSLogix\Profiles\ShutdownOnUserLogoff. Using default: 0
[11:22:44.613][tid:00001120.00003d50][INFO] Configuration setting not found: SOFTWARE\FSLogix\Profiles\RebootOnUserLogoff. Using default: 0
[11:22:44.613][tid:00001120.00003d50][INFO] Configuration Read (DWORD): SOFTWARE\FSLogix\Profiles\ProfileType. Data: 0
[11:22:44.613][tid:00001120.00003d50][ERROR:00000428] UnloadProfile failed. Version: 3.25.202.4223. User: XXXXXXXX. SID: S-1-5-21-XXXXXXXXX-XXXXXXXXXX-XXXXXXXXXX-XXXX. SessionId: 20. FrxStatus: 1064 (An exception occurred in the service when handling the control request.)
[11:22:44.613][tid:00001120.00003d50][INFO] unloadProfile time: 367 milliseconds
The profile disk is left connected, and the user is unable to access the profile disk on subsequent logins because it is "in use". The situation requires and administrator to dismount the disk, which allows it to be used on the next login.
Noting that this did not happen to every test user, but it did happen to 60% of our test users.
Reverting to 2.9.8884.27471 resolved the issue for us.
I have the same problem. The localprofile is not unlaoded and the error is invalid map<K, T> key (An exception occurred in the service when handling the control request.) in the Fslogix logs. I also receive the following messages in the event viewer.
OneDrive teardown error (The specified procedure could not be found.)
Failed to enumerate Skype4B credentials (The specified procedure could not be found.)
Failed attempted detach from Skype4B, the application may not work correctly (The specified procedure could not be found.)
Failed to enumerate credentials (The specified procedure could not be found.)
Office Activation teardown error (The specified procedure could not be found.)
invalid map<K, T> key (An exception occurred in the service when handling the control request.)
Has anyone else had the issue ?
I opened a ticket hoping to get it to the attention of the FSLogix product team. The guy I spoke to was able to spell FSLogix which is a good sign, but support can't really do much other than gather info for the product team. I told him I wanted to get their attention so we will see if they acknowledge and take ownership or just continue to hide.
It's very disappointing when you can't get the help you need from Product Teams despite paying for it and being entitled to it.
