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Announcing a flexible, predictable billing model for Azure SRE Agent

Mayunk_Jain's avatar
Mayunk_Jain
Icon for Microsoft rankMicrosoft
Aug 01, 2025

Billing for Azure SRE Agent will start on September 1, 2025. Azure SRE Agent is a pre-built AI agent for root cause analysis, uptime improvement, and operational cost reduction, announced in preview at Microsoft Build 2025. Learn more about the billing model and example scenarios.

At Microsoft Build 2025, we announced Azure SRE Agent, an AI tool designed to streamline incident response, improve service uptime, and cut operational costs. The SRE Agent uses AI Models to quickly ...
Updated Aug 12, 2025
Version 5.0
azure app service
azure container apps
azure functions
azure kubernetes service
azure paas
devops
kumarveera876's avatar
kumarveera876
Copper Contributor
Aug 10, 2025

Hi Mayunk_Jain​ 
I have tried to utilise the SRE Agent and here are my observations.
1. email address removed for privacy reasons is not accepting the emails from my email ID.

2. How to integrate incidents? I have set-up few alerts in Azure Monitor, but SRE agent never picks Alerts.

3. As of now we found the SRE Agent is just a Prompt tool which won't help us great, as we need an engineer to prompt the tool always, where we need to pay both engineer and SRE Agent 😊.

4. To be frank, the support resources you provided/available internet is not helpful to test all the features available in UI, and the cost defined is way high. Most options from UI won't respond/do nothing. I.e. incidents, resources mapping etc.

5. I am eagerly waiting to have a session with some responsible engineer from SRE agent team to showcase our PoC. I am sure it's a chance to get a great insight on your new product from perspective of an enterprise customer.