Cannot wipe iPhone from Intune
Hi! I have Corp enrolled iPhone fully managed with DEP and Enroll with User Affinity. It works fine except when I try to wipe a phone. iPhone 13 with iOS 17.3 If I restart the phone without signing in with PIN-code, all I can do from Intune Admin Center is restart the device. If I try to wipe, nothing happends until I login to the phone with the PIN-code. Then it starts the wipe. Same thing with Remove Passcode, nothing happens before I login with PIN-code. Is this by design? It's a problem when employe leave the company without handing us their PIN-code.
Wipe with no logged user
Hello Community, I'm writing this post to submit at your opinion an issue related to device wiping through Intune. Scenario There are two Windows 10 21H2 devices, Azure AD joined (no Hybrid), managed by Intune (no Autopilot/hash imported) and assigned to end users. On both I launched a wipe with "Wipe device, and continue to wipe even if device loses power. If you select this option, please be aware that it might prevent some devices running Windows 10 and later from starting up again.". Their status appears as protectedWipe pending... The wipe didn't occur (waiting more that 30 minutes). They are both connected to wired network and can communicate to Internet. There is NO LOGGED user there. After I logged on Windows into one of them, then the wipe started. Does the wipe need a logged user to work ? I suppose, not (there is no reference about this on Microsoft articles - if yes, I didn't find it). Of course, there is a reason about this behavior. Please, any useful information could be appreciated. Meanwhile, I'll start investigating the Intune logs on the device. Thank you, LucaiOS Device Reset Creates New AD Object
I have a customer going through the process of wiping and redeploying their iOS devices. The devices are being enrolled via ADE. On the MEM side of things, the entries seem to replace the originals by default, but on the AAD side a new Azure Object ID gets created causing registration to fail via the Company Portal until the original Object ID has been manually deleted. If this was a handful of devices it wouldn't be a big deal but we're potentially talking hundreds of units going forward. No issue on the Windows device side, just iOS. Is the solution for iOS device wipes that the Azure Object ID must be manually deleted every time?
