windows 10
4 TopicsOld Microsoft Office 2010 (Unknown version) license
Hello everybody, I've been having an annoying activation problem with my old Microsoft Office 2010 license because of a number of reasons. In order to provide relevant details of my case, I've made a list of peculiar characteristics of this device and this Office 2010 license bought long ago and installed in a corporate CPU now under maintenance. Original Microsoft Office 2010 (Unknown version) license provided in a DVD case was bought in 2011 or 2012 for corporate purposes, purchase not performed by me. The software was originally installed in my corporate CPU, but the case with original intallation DVD was lost over the years after several administrative changes Serial product number was carefully kept by me in an anticipation of the possibility this DVD could be lost, which came true over the years. CPU is monitored in a corporate environment and has a specific Microsoft Windows 10 license unknown by me, which DOES NOT INCLUDE Microfost Office, though. This CPU is an Intel i3 with 16 Gb of RAM memory on a 64-based Windows 10 Home Single Language OS, version 22H2. Microsoft no longer provides support for Office versions older than 2013, therefore preventing me from finding a solution in Microsoft documentation and automated Microsoft Internet tutorials/assistants. I've risked downloading and installing a non-official Microsoft Office 2010 on this CPU from a third-party website with no relationship to Microsoft because of its absence from Microsoft official sources with good results. Activation fails continuously, though, even when I copy and paste the correct serial Microsoft Office 2010 serial number I have in my backups. I have a strong suspicion this has to do with the wrong software version (Home & Student X Pro), but I am not entirely sure of it. Product number error code is 0x8007232B My corporate environment does not provide Microsoft Office to all of its computers because of budgetary constraints and the availability of alternative freeware. Moreover, they are located in an institution completely separated from where I work, because the Windows 10 version I currently use is registered with the local regional Government under an institutional corporate e-mail completely apart from this centralized IT facility. This organization is called PRODESP (https://www.prodesp.sp.gov.br), which in turn is understaffed and deals with all kinds of issues, with a particular focus dedicated to financial issues, because of the countless employees the Government of Sao Paulo State (Brazil, South America) possesses accross the entire State. Recently I tried some alternative Office suites but neither option I tried had an advanced "Find and Replace" tool which only Microsoft Office has, which made me even more strongly attached to my user experience with Microsoft Office 2010 and this is why I would like to continue using it despite this license being now almost 15 years old, and its broad operational compatibility with the current Microsoft Office 365 version, particularly with regards to file formats, recorded MACROs and many other aspects not of interest and neither discussed here. An illustrative screenshot with my problem shown on it is provided below here too. Any help from whoever is able to help me solve this problem would be greatly appreciated, particularly if provided by a Microsoft representative. Thank you.131Views1like1CommentWindows Hello for Business Configuration Issue with multiple Devices
Hello everyone, We are currently facing an issue with our Windows Hello for Business configuration for Multiple Users/Devices, and I'd like to seek your assistance and insights on this matter. We've implemented Windows Hello for Business through Group Policy (User Configuration) and deployed it within our User Organizational Unit (OU). Initially, everything seemed to be working seamlessly. Users were able to log in to their devices, set up Windows Hello for Business, and use it without any problems. However, a problem arises when the same user attempts to log in from another device. Ideally, we expect the same behavior, where the user gets the Windows Hello configuration, successfully sets up their PIN, and can use it for subsequent logins. However, after a reboot, the user is prompted to log in with their password only, and the Windows Hello Sign-in option does not appear. What's even more concerning is that this issue has now started affecting the user's ability to log in with a PIN on their initial device as well. We would greatly appreciate your insights and suggestions on how to troubleshoot and resolve this issue. If anyone has encountered a similar situation or has any guidance on resolving Windows Hello for Business configuration problems, please share your expertise. Thank you in advance for your assistance. Best regards, Rashad Bakirov748Views0likes0CommentsOffice 365: Outlook and Teams, Trusted Platform Module and password request at every start
Hello everyone. one of my customers with Microsoft 365 Business Standard (ex Office 365 Business Premium) regularly upgraded Windows 10 to version 2004 on an Acer TMP645-SG-77DV laptop in August. After completing it, Teams and Outlook, at each start-up, ask for all the access passwords for the user registered (Teams) and for each configured e-mail box (Outlook). Also selecting the option of remembering passwords each time. (attached image) The user used is an administrator user of the machine. An error message also appears: "The Trusted Platform Module of the computer did not work properly. ... Error code 80090016. Other information: http://www.microsoft.com/warmerror" and below "Server message: Keyset does not exist. " (attached image) No changes have been made to the hardware of the PC, that worked regularly with these applications before the update. After all, once the authentication is done, everything works regularly for the whole day. The same situation also occurred on a PC belonging to a colleague of this customer. During a remote assistance session I had Malwarebytes disabled, turned off the PC and turned it back on. The first time it didn't ask for anything, then everything went back as before. I have studied the problem: it seems not to be solved with a reinstallation of the applications. More important, it is not very clear what it comes from. It is a PC in production, so I DO NOT want to do "invasive" operations. We will do a complete image backup (which I will check personally before), but even if the thirty years of experience and I have the culture to touch the registry and so on, I like very much before understand what's wrong, what to do and why. Finally: is this a Windows 10 and Updates issue or Office 365? Since the errors appear ONLY in Teams and Outlook, I put this question under this community branch (Outlook primary topic, Windows 10 secondary), but I have doubts about the true source of the problem. So, if I haven't chosen the right category ... sorry, it's not even the wrong one: now the answer matters, and I sincerely thank those who have the time and desire to write any idea that may come to the mind of the reader. For my part, I will post the solution found (optimism!) For others who need it. Thank you very very much.4.1KViews0likes1Comment