Routing number incorrect
I am having a problem with one user in the organization. When this user types in an external number in the team's telephony e.g. 07******** it will then dial how the call will not connect, it says "Sorry but your call cannot be completed". If I look at the outgoing number on recent, when the number is called it comes dials +107********* which is wrong. It should change the 0 too +44 which is how it works with other users. I tested this by typing the number manually e.g. +44******** and then this rang sucusessfully, what change do I need to make to stop it from adding a +1 before but instead to change the 0 to +44? See below, 11:45 was manually entered and worked, 11:56 was entered with 07 but failed.
Avaya Session Border Controllers Certified for Microsoft Teams Direct Routing Non Media Bypass
After Cisco Cube/Voice Gateway/SBC was certified for Microsoft Teams Direct Routing its now another vendor which has been certified for Teams Direct Routing Services. Avaya SBC are now certified for Microsoft Teams Direct Routing enabling the organization who are using the Avaya SBC to interop with the PSTN Integration with Microsoft Teams. Currently SBC Avaya Session Border Controller for Enterprise (ASBCE) with the Release 8.1.1 version is Certified for Microsoft Teams Direct Routing. This will only support the Non-Media-Bypass Test Cases for Microsoft Teams Direct Routing. Microsoft Roadmap reference 66465 Reference: - All the SBC Certified for Microsoft Teams Direct Routing List here. With Regards, Satish U
Media Optimization for Direct Routing: Failover of ProxySBC for PSTNGateway
We are currently building Direct Routing voice infra for MS Teams with Media Optimization and Always Bypass mode using Audiocodes SBCs. Aim is to have two centralized ProxySBCs, primary and standby, shared over many PSTNGateways. When we define PSTN Gateway and Virtual Network Topology in Teams we can only define a single ProxySBC parameter for each PSTNGateway: PS C:\> Set-CsOnlinePSTNGateway -Identity <Identity> -GatewaySiteID <site ID> -MediaBypass <true/false> -BypassMode <Always/OnlyForLocalUsers> -ProxySBC <proxy SBC FQDN or $null> We would like to define geographical failover strategy for Calls to use standby ProxySBC. Are you aware about any possible option to achieve automatic ProxySBC failover? Options that comes to my mind, we could: Duplicate PSTNGateways once with Primary ProxySBC and second with Standby ProxySBC and play with VoicePolicies, but that would involve 2 different FQDNs and 2 Certificates for 1 same thing. Do Manual failover to Standby ProxySBC with a script but that misses automation. Build HA Pair but that's not available in two geographical different locations in our environment. Any option I overlooked how Microsoft plan ProxySBC failover? Any comments greatly appreciated.Team/Channel for Deal Desk support
I run a 24x5 Deal Desk team. Similar to support, we have rotating shifts. I currently have a ‘bat-phone’ that rings simultaneously at all team members desk phones like you would with a support team. As we adopt Microsoft Teams more and are starting to move away from Telephony I’d like to implement something similar within Team (so I can rid of telephony completely). I’m unable, however, to setup similar functionality in Teams: How can a random user call into a Channel (or a Team) without being a permanent member of it? Or is the solution perhaps to leverage some App to be connected to Teams via plugin? Thoughts? It sounds like it should be a no brainer to do this in 2019.
Teams telephony system experience
Hi all! My organization is considering moving from Cisco to Teams telephony system, wanted to check if anyone has done the same change or similar and what was the experience during the migration and also, what is the opinion/differences/benefits now that you are using the Teams telephony system?
