I NEED HUMAN HELP -- I am having issues with my Microsoft business email, I can't access Word
888 319 8920 I am having issues with my Microsoft business email, I can't access Word. I've tried calling multiple numbers and haven't been able to reach a human and the automated machine is no help. If someone would please give me a good number to call or an email address, I'd greatly appreciate it.
Title: Request for Accurate Subscription Recognition & Option to Disable Promotional Banners
I’m a fully paid Microsoft 365 / Copilot Pro subscriber, and I’m consistently seeing upgrade prompts, premium banners, and promotional messages across OneDrive and other Microsoft services — even though my account is already upgraded.These prompts create confusion and make it appear as if my subscription isn’t active, isn’t recognized, or needs to be repurchased. This feels misleading and causes unnecessary concern about billing accuracy, account status, and potential double charges. I’m requesting that Microsoft:Accurately recognize paid accounts across all Services stop showing upgrade banners to users who already have premium Plans add a clear ON/OFF toggle to disable promotional Messages improve transparency around subscription status and Billing. I invite other users to share their experiences. If you’ve also seen upgrade prompts despite being fully paid, please speak up. The more voices we have, the more likely Microsoft will address this issue.Paid users deserve clarity, accuracy, and a user experience that respects their subscription — not one that feels confusing or like repeated upselling.