365 tenant blocked for delivery e-mails
Hi Good Day ! Microsoft have blocked our tenant for 2 weeks due spam originating from the domain. Still we cannot send any e-mails and the block is not removed inspite of us contacting microsoft and their engineer connecting to the tenant and checking the tenant for any connectors and updating the outbound delivery settings. The engineer is not responding. How can we contact microsoft as it is a small business and no mails can be delivered. Please can some guide or help. Thank you M CarvalhoThe CISO Cheat Sheet to Microsoft Digital Defense Report 2026
I know we’re all busy, so I’ve pulled the most important data from this year’s Microsoft Digital Defense Report into one short read. The full report is well worth exploring, but this article focuses on the numbers and trends most relevant to security leaders. This year’s edition shows that AI is lowering the time, expertise and cost required to discover and exploit weaknesses, enabling attackers to operate with greater speed, scale and autonomy. The report describes this as AI “changing the physics of cybersecurity”: attack timelines are compressing and agentic systems are beginning to automate more of the attack lifecycle. Trend 1: Time has collapsed The clearest finding is about speed. Vulnerability discovery is increasingly running ahead of remediation, while the time from discovery to weaponisation is shrinking. In the AI era, weaponisation can follow in hours. Vulnerability discovery and weaponisation now often needs only a well-written prompt. The median time from discovery in the wild to weaponisation is below 24 hours. Vulnerabilities were on track for a record estimated 72,000 CVEs in 2026. The report expects a multi-year period in which the number of known but unpatched vulnerabilities rises sharply before eventually declining. The median time from container start to first exploit attempt is 5.3 hours. The ransomware actor Storm-1175 moved from web-facing exploitation to deploying Medusa ransomware in as little as 24 hours. CISA added over 110 CVEs to its Known Exploited Vulnerabilities catalogue between November 2025 and May 2026, most within a week of disclosure. The mismatch with enterprise reality is the uncomfortable part. The report says the disclosure-to-exploitation window has shrunk to single-digit days. Between November 2025 and May 2026, CISA added more than 110 vulnerabilities to its Known Exploited Vulnerabilities catalogue, most within a week of disclosure. In one example, Storm-1175 moved from exploiting a web-facing vulnerability to deploying Medusa ransomware in as little as 24 hours. Microsoft’s Red Team makes an important point: a patch is also a disclosure. Every fix points attackers towards the flaw it closes. As AI-assisted analysis makes reversing patches faster and more reliable, the report argues that patch velocity, not simply patch availability, becomes the control that matters. Trend 2: Attack chains are gaining autonomy The report charts a clear progression: September–November 2025: AI assists in orchestrating a campaign, as in the Anthropic-reported espionage case. April–June 2026: Full-chain autonomy is demonstrated in labs. July 2026: Real-world autonomous attacks of increasing complexity appear. Two frontier models, Mythos and GPT-5.5, completed a 32-step attack chain against an emulated enterprise with no human help. The test environment had no defenders. The UK AI Security Institute reached a similar finding independently. GPT-5.5 was the second model to solve its end-to-end corporate network attack simulation, a task AISI estimates would take a human about 20 hours. Open-weight models lag closed models at orchestrating attacks by about seven months. In the wild, early July 2026 saw the first documented automated ransomware extortion attack, named JADEPUFFER by Sysdig. Microsoft has seen AI-orchestrated intrusions that share elements with it. Initial access consistently came from internet-exposed services running known-vulnerable software. The report is measured on this point. Volumes of AI-orchestrated activity remain low. In most observed real-world operations, complex end-to-end intrusions still retain meaningful human direction. The Red Team's framing is the most useful one: AI doesn't create a new class of attack, it collapses the effort needed to find and exploit existing attack paths. Trend 3: AI has become an attack surface The report's second takeaway is that attackers are already targeting AI itself. The adoption numbers explain why. 88% of enterprises are experimenting with agents, and 82% of leaders plan broader rollouts within 12–18 months. The report cites industry projections of roughly 1.3 billion agents in production by 2028. What attackers are doing to AI systems: Four techniques accounted for roughly 90% of observed attack activity in telemetry from Azure AI workloads: malicious link injection (52%), jailbreaks (16%), tool and agent abuse (12%), and identity and credential abuse (10%). Memory poisoning: An attacker who can place content anywhere an agent reads can often place it where the agent remembers. Email is the dominant pathway the Red Team has observed. Human-in-the-loop isn't a complete control: Red team testing saw approval prompts ignored, or bypassed by a policy stored in poisoned memory. Developer tools turned against their owners: The "s1ngularity" malware hijacked locally installed AI command-line tools to hunt for secrets. It leaked about 2,000 secrets and 20,000 files across 225 victims. AI browsers: In daily use at more than 40% of organisations in Microsoft's dataset, they were the initial infection vector in incidents involving 57 malware families in a May 2026 analysis. Chat histories as a target: Malicious AI-assistant extensions reached nearly 900,000 installs and more than 20,000 enterprise tenants, harvesting AI chat histories that often contain code, architecture and credentials. The identity implications are direct. Each agent needs its own identity, not one borrowed from an employee, and a named human sponsor. The report also treats revocation latency, the time to cut off a compromised agent, as a measured outcome. Trend 4: The front door is still identity AI changes the speed and personalisation of social engineering. It hasn't changed where attacks start. Initial access in Defender Experts data: User execution: 30% Valid accounts: 20% Malicious copy-and-paste: 13% Phishing: 11% Together, user execution and valid accounts account for over half of observed activity. In incident response engagements, phishing as an initial access vector jumped from 7% to 23% year on year. The standout numbers: ClickFix: Defender saw user-pasted malicious commands on more than 1.1 million unique devices between February and early May 2026, roughly an 8x increase. AiTM: URLs accounted for 45% of the identified phishing techniques in the report’s breakdown. Separately, the share of AiTM phishing and token-theft attacks more than doubled during the first six months of 2026, although the report notes that their overall share remained comparatively small. Teams vishing: Weekly confirmed malicious volume increased 502% year on year. Per attempt, 48% of vishing calls kept the victim engaged for more than 20 seconds, and 30% lasted more than one minute. When a call succeeds, attackers can persuade the victim to install a remote-management tool and complete reconnaissance in two minutes or less. Business contact impersonation (BCI): The report introduces this term for conversations that start with a trusted-looking contact. Microsoft detected more than 46 million attacks in 12 months, with a 121% spike in April 2026. The share of first-contact messages that explicitly asked for money or documents fell from 17% to 3%. The first message is deliberately bland, like "Are you at your desk?" Password attacks declined 26% year on year, which the report describes as strong evidence that MFA and passkeys are forcing attackers to pivot. That pivot includes techniques such as fatigue attacks, AiTM phishing and token theft designed to circumvent conventional MFA. Trend 5: Attackers are inheriting trust rather than breaking in The report's headline theme is that risk is increasingly interconnected. Threats travel through the trusted relationships between identities, software supply chains, partners and cloud platforms. The numbers: Supply chain: Major open-source ecosystems saw attacks roughly every ten days, accelerating through Q2 2026. Shai-Hulud 2.0 affected 25,000 repositories. Megalodon backdoored 5,561 GitHub repositories in under six hours. Trusted signing: In May 2026, Microsoft disrupted Fox Tempest, a "malware-signing-as-a-service" operation that obtained genuine certificates for ransomware loaders and infostealers. Microsoft revoked over a thousand fraudulent code-signing certificates. Legitimate access: An unsanctioned remote monitoring tool is now one of the most reliable mid-stage indicators of a human-operated intrusion. Cloud identity: Cloud identity abuse was the most observed technique against critical infrastructure, representing 78% of the technique mix in Microsoft’s data for March to June 2026. Hybrid intrusions: The Storm-2885 case showed an attacker using a privileged cloud identity to close and downgrade security alerts. The report says identity governance and alert-handling workflows deserve Tier 0 treatment. Dwell time: DART data shows a statistically significant increase in dwell time year on year, meaning organisations took longer to detect intrusions. Ransomware shows the same ecosystem pattern. Qilin led leak-site data with 16.4% of victims, up 386%. Defender detections tell a different story, with Akira at 22%. Trend 6: Defence works best when it's connected The report is not only a catalogue of threats. The strongest defensive evidence: Disruption works. Following the March 2026 disruption, Tycoon2FA activity had fallen 95% from its November 2025 peak by June. Its share of CAPTCHA-gated phishing declined from 76% in December 2025 to 12% in June 2026. Correlation is the highest-leverage variable. The report argues that how well defenders share and correlate signals across endpoint, identity, cloud, email and network is one of the highest-leverage strategic variables under their control. AI is also changing defensive operations. The report describes AI-assisted triage, incident summarisation, hunting-query generation and detection engineering as ways to accelerate investigations and allow analysts to concentrate on higher-value work. Automated disruption can compress response time. The report says that when a correlated incident reaches a defined confidence threshold, defensive systems can automatically isolate devices, disable compromised accounts, revoke sessions or quarantine affected cloud resources. It also stresses the importance of appropriate governance and human oversight for high-risk AI actions. The report also recommends changing what leaders measure. It suggests moving from patches deployed to exposure reduced, detection coverage increased and time-to-mitigate compressed. What the MDDR recommends: ten security priorities The report starts its recommendations with the foundations: Secure by Design, Secure by Default and Secure Operations, applied through identity-centric Zero Trust. Microsoft says these keep the priorities below durable as AI adds more identities, applications, agents and dependencies to govern. Govern cyber risk at leadership level. Report identity exposure, patch latency, agent permissions, critical dependencies, dwell time and recovery readiness to the board. Defend identity as the primary control plane. Deploy passkeys and phishing-resistant MFA, reduce privilege and govern human and non-human identities. Invalidate and rotate tokens and session credentials quickly. Establish governance, visibility and data controls for AI. Keep visibility of approved AI tools, services and agents, and monitor for unauthorised or unmanaged use. Apply sensitivity-aware access and data protection to the data those systems can reach. Reduce exposure and edge risk. Continuously discover internet-facing assets and patch edge devices quickly. Centralise high-fidelity logging, enforce strong authentication and combine network visibility with threat intelligence. Focus on cross-signal correlation. Correlate endpoint, identity, cloud, application, email and network signals to detect intrusions earlier. Correlation also helps defenders anticipate attack paths and likely targets. Enact a continuous threat and vulnerability management model. Combine asset visibility, vulnerability identification, threat detection and AI-accelerated insight into a single continuous programme. Validate exposure through proactive testing. Run assume-breach exercises on cloud services, SaaS platforms, APIs and workflow automation. Prioritise them by where your highest-value data is stored, accessed or aggregated. Secure software dependencies. Harden software installation, keep a software inventory and validate provenance. Monitor packages and prepare for rapid containment. Participate in collective defence. Share actionable threat indicators and victim-informed intelligence with trusted partners and law enforcement. This supports coordinated tracking, investigation and disruption. Prepare for long-horizon technology transitions. Build a cryptographic inventory and advance post-quantum planning alongside AI governance. Read together, the numbers tell one story: the attacker’s workflow is becoming faster and less expensive. AI can shorten vulnerability discovery, exploitation, secret discovery and lateral movement, while organisations still face the slower operational work of testing, coordinating and deploying safe changes across complex environments. At the same time, agent identities can proliferate faster than organisations can inventory, govern and revoke them The defining question for boards today is not whether disruption will occur, but whether the organization can continue operating, contain harm, recover quickly, and maintain trust when it does. Source: Microsoft Digital Defense Report 2026, Version 1.1. Reporting period: July 2025–June 2026.
Allow administrators to configure default field selection for Word Templates
Description When creating a new Word Template in Business Central, the default field selection is currently based on field type. Text fields and primary key fields are included by default, while many other useful fields are excluded. This creates extra work for users because important business fields such as: Post Code Country/Region Code Currency Code Payment Terms Code Shipment Method Code Salesperson Code must be manually selected every time a new Word Template is created. The challenge is that even if a Word document already contains merge fields for these values, the fields are unavailable unless they are explicitly selected in the template setup. As a result, organizations must repeatedly perform the same field selection for every new template. Suggested improvement Provide a page where administrators can configure default Word Template fields per table. Example: Table Default included fields Customer Post Code, Country/Region Code, E-Mail Contact Post Code, Mobile Phone No., Country/Region Code Vendor Post Code, Payment Terms Code This would: Reduce repetitive configuration work. Ensure consistency across templates. Improve usability for non-technical users. Reduce support questions about missing merge fields. The current behaviour could remain the default, while organizations could optionally define their own standard field selection. Business impact Organizations that use Word Templates extensively often create many templates over time. Repeatedly selecting the same fields for every template is time-consuming and error-prone. Central administration of default field selections would improve productivity and template consistency.What's New in Microsoft Teams | August - September 2026
A quick note before we get into it: What's New in Teams is shifting from a monthly to a quarterly rhythm. You'll hear from us next in December, March, and June, and each edition will round up everything announced and released over the full quarter. One post, one fuller view of what's new. Two investments shape where Teams is heading, and you'll see both in this quarter's releases: AI transforming teamwork with agents as part of the team, and a simpler, smarter, more secure foundation underneath it all. AI in Teams is showing up in the flow of your work. Teams Phone Agent brings that to your phone line, helping callers with common requests in more than 60 languages and routing them with context attached, so a missed call turns into a next step instead of a lost one. Context carries forward, too. Video recap turns a meeting you missed into a short, narrated highlight reel, so what a meeting decided outlasts the conversation itself. And protection for everyday collaboration is always top of mind. The new Security Detection Report brings detections such as impersonation and malicious URLs into one view in the Teams admin center, so admins see the whole picture in one place. Read on for all the latest updates! Feature categories: (All features listed are generally available unless otherwise noted) Chat and Collaboration Meetings Teams Phone Workplace Teams Events Fundamentals and Security Teams Platform Certified devices Chat and Collaboration Ask Copilot in Teams conversations Stay in the flow of work and get help from Copilot directly within your conversations. Open Copilot from a message or selected text in a Teams conversation, with the relevant context already included, making it easier to gain insights, explore questions, and move work forward without needing to re-explain information. Find agents and apps faster through Teams search Discover the tools you need with agents and apps surfaced directly in Teams search results. As you type in the search bar, matching agents and apps appear alongside other relevant results, helping you spend less time searching and more time getting things done. Find and share files faster in Teams Locate the files you need while sharing content in Teams. Search for cloud-based files directly from the attachment experience, making it easier to find and share the right content without interrupting the flow of collaboration. Emoji shortcuts on iOS and Android Express yourself with emoji shortcuts. Desktop emoji shortcuts now work on iOS and Android. Insert emojis directly in the compose box by typing a word between colons, so :smile: becomes 😊. Autocomplete suggestions help speed up entry, and custom emojis are also supported. Clearer text highlighting in dark mode and high contrast mode Make highlighted text easier to read while composing messages in Teams. Improvements to text highlighting in dark mode and high contrast mode provide a more consistent and accessible editing experience, helping content stand out more clearly. Meetings Video recap in Teams Meeting recap now delivers a bite-sized video recap of with key highlights from your Teams meeting. It combines AI-generated voiceover summaries with video snippets, spotlighting the most important moments while preserving the original tone and flow, so you can catch up on key topics in a few minutes. Video recaps now support meetings in 23 languages across 31 regional variants, learn more. Translation button to change the language for intelligent meeting recaps After an intelligent meeting recap is generated, you can change the recap language at any time using a translation button, even if a different language was selected during the meeting. Multilingual teams get more flexibility to read meeting insights, action items, and discussion summaries in the language that is most comfortable for them. Redesigned meeting controls Stay focused on your conversations with a customizable meeting toolbar that keeps the controls you need within easy reach. Pin your most-used controls, unpin those you don’t need, and drag and drop them into the order that works for you. Raise Hand now lives inside the React button, while Leave has its own spot on the right to help avoid accidental exits. Teams Phone Teams Phone Agent Teams Phone Agent is an AI-powered receptionist for your business’s phone line, so callers can get help with common requests even after hours. For customer-facing organizations and departments using Teams Phone, such as bank branches or IT help desks, it takes repetitive calls off employees' plates so they can focus on the conversations that truly need a human touch. With support for over 60 languages and locales, Teams Phone Agent handles common requests such as answering routine questions or booking appointments. , And it can route a caller to the right department or employee with an AI-generated summary of the conversation, so customers do not have to navigate phone menus or repeat themselves. Custom voice agents are available for specialized workflows. Teams Phone Agent is now generally available, learn more. If the player doesn’t load, open the video in a new window: Open video Intelligent call recap in Queues app Intelligent call recaps in Queues app help you catch up on recorded or transcribed queue calls with AI-generated summary notes covering key discussion points and follow-up actions. To open a recap, find the call record in the Queues app call history and select Recap. Copilot in Queues app’s shared call history for post-call insights Quickly catch up on a call queue call and uncover key details with the ability to use Copilot in the shared call history in Queues app. After a recorded call is completed, users with Copilot can now open the call record in the shared call history, access the Copilot Chat sidecar from the Recap tab, and ask questions about the call. Automatic recording and transcription for call queues Capture customer interactions without requiring your organization’s calling representatives to manually start recording. Admins can enable automatic recording and transcription for individual Teams call queues and control access to recordings. Recordings are stored in SharePoint and accessible through call recaps in the shared call history in Queues app. View and manage auto attendant shared voicemails in Queues app Help your team stay on top of customer messages by managing auto attendant shared voicemails directly in Queues app. Calls routed from an auto attendant to voicemail will appear in Queues app, giving collaborative calling teams a centralized place to track, triage, and respond to messages. Customize recording and transcription notifications for Teams calls Give your organization greater control over how recording and transcription are communicated during Teams calls. IT admins can customize select user notification strings for recording and transcription in the Teams admin center, helping tailor the experience for participants in Teams VoIP calls. Enhance control of delegated calls with call lock and delegate join alerts Call delegation in Teams gains real controls: a delegator can lock an active call and see when a delegate joins. Locking prevents delegates from joining or resuming the call, and optional warning tones notify participants when a delegate joins or resumes. Workplace Interpreter agent support in Teams Rooms on Android The Interpreter agent acts as a translator in Microsoft Teams meetings, letting participants listen in their chosen language with real-time translation. It is now available in Teams Rooms on Android licensed for Teams Rooms Pro. New room optimization mode in Teams desktop Room optimization mode makes it easier to use your laptop for meetings and collaboration in spaces such as focus or huddle rooms that do not yet have a Teams Rooms system. It replaces shared display mode, has a new location, and enables or disables room-specific features. When room peripherals are connected, Teams can automatically select audio and video devices, enable speaker recognition and shared display, and disable voice isolation. Modernized Gallery view in Teams Rooms on Android The updated Gallery view in Teams Rooms on Android prioritizes video on the meeting stage, arranges participants in consistent aspect ratios, and minimizes movement of participant tiles on stage. You can hide the room self-preview video and choose to see audio and video participants equally on stage instead of prioritizing video participants. Admins can set the default behavior using local device settings and the Pro Management portal. Teams Events Breakout rooms in Teams Meetings & Events Breakout rooms are now supported in Teams Meetings & Teams Events with up to 1,000 participants across 100 rooms, increased from the previous limit of 300 participants across 50 rooms. Organizers can use breakout rooms to create smaller focused sessions within an event for more interaction and collaboration. Specify who has control of production tools in Teams Events Organizers can designate who controls production tools, granting chosen people access to Manage what attendees see and the green room so event production stays with the right crew. The setting is a new meeting option applied when the event is set up. Expanding presenter visibility in “Manage what attendees see” Producers can resize and expand the presenter panel in Manage what attendees see, making it easier to view, manage, and switch between presenters while a live event is running. New layout when sharing content for Teams events Organizers and presenters who have access to production tools now see updated layout options when sharing content in the “Manage what attendees see” experience for Teams events. The available layouts are speaker focused, content focused, and content only. The new speaker focused layout prioritizes presenter video alongside shared content for greater visibility. Available for Teams events organizers on Teams for Windows desktop and Mac desktop. Fundamentals and Security Enhanced real-time alerting rule management in Teams admin center Administrators can now duplicate an existing alerting rule to create a similar configuration without rebuilding it, bulk upload users when creating or editing a rule, and delete rules directly from the management experience. These capabilities are available for in-progress meetings and calls rule types, and organizations can configure monitoring for up to 500 users across their real-time alerting rules. Security Detection Report in Teams admin center A new Security Detection Report in the Teams admin center gives admins a unified view of messaging security detections across signals such as impersonation, malicious URLs, and weaponizable file types. Admins can review detection activity in one place and export detailed data for further investigation, improving visibility into threats in Teams. Single pane for monitoring and troubleshooting meetings and calls (Windows) Administrators can monitor meeting and call health across the organization from one place, identifying recurring issues, uncovering trends, and proactively troubleshooting problems affecting people in both live and past meetings and calls. Meeting participant detail audit records in all participating tenants Admins can now access participant-level audit records for their own users in cross-tenant meetings, helping investigate incidents even when another organization hosted the meeting. Teams audit logging now shares meeting participant detail records with all participating tenants, not just the organizer tenant, and each record includes organizer information so admins can tell whether a meeting was organized inside or outside their tenant. Teams optimization for VDI now supports Teams Events (Windows) Attendees joining Teams Events from virtualized Windows desktops can offload audio and video to their local device, supporting high definition playback while easing load on the virtual desktop. Optimization works on Windows endpoints connecting to Azure Virtual Desktop, Windows 365, Citrix, Omnissa, or Amazon. Captions, DVR, reactions, streaming chat, and Q&A are all supported, as are first-party and third-party eCDNs. Teams Platform Real-time buying signals, now in Teams Sales Navigator for Microsoft Teams delivers real-time lead and account insights directly within Microsoft Teams. Sellers can stay on top of key buying signals, discover opportunities where they work, and take action while opportunities are most relevant. The integration helps teams move from insight to action faster by surfacing Sales Navigator intelligence in their daily workflow. Unified agent and app installation management across Microsoft 365 and Teams admin center (Windows) Administrators using the Microsoft 365 admin center and Teams admin center can apply app and agent installation changes once and have them enforced consistently across Teams, Outlook, and Microsoft 365 Copilot. Previously, installation changes made in the Microsoft 365 admin center applied only to Outlook and Microsoft 365, and changes made in the Teams admin center applied only to Teams. Identify custom Teams apps that need updates for private and shared channels Admins can view a list in Teams admin center of custom apps in their tenant that need updates to work in private and shared channels. The list helps admins identify impacted apps, understand which ones require developer action, and coordinate updates so people can keep using custom apps across all supported channel types. Prominent search for app and agent discovery in the Store Search now sits in the middle of the Store page, with improved type-ahead suggestions, a more informative results page, and natural language processing to surface the most relevant apps and agents. Add multiple steps when building a workflow from scratch When building a workflow from scratch, you can add several steps at once, so you can assemble multi-step automation without returning to edit it step by step, reducing repetitive setup work and simplifying the creation of more advanced automations. Collect information with List Form in Workflows A workflow can open with a form that gathers the details it needs up front, so automation runs on structured input rather than chasing information midway. Single-character keyboard shortcuts for focused message actions (Windows) Single-character shortcuts let you quickly take common messaging actions such as edit, delete, reply, forward, pin, save, mark unread, quote reply, and react when a message has keyboard focus. The shortcuts are a predefined messaging set, and they are discoverable and customizable in the keyboard shortcuts dialog. Certified devices EPOS IMPACT 1000 MS UC ANC WL USB-C+A On-ear Bluetooth® headset. Supplied with a BTD 900c dongle, a USB‑C to USB‑A adapter, and a USB‑C charging cable. Features ANC, EPOS BrainAdapt™ technologies, and EPOS AI™â€‘powered voice pickup and noise cancellation, ensuring your voice sounds natural and clear in any environment. EPOS IMPACT 1000 MS UC ANC WL USB-C+A Stand On-ear Bluetooth® headset. Supplied with a table stand for wireless charging, a BTD 900c dongle, a USB‑C to USB‑A adapter, and a USB‑C charging cable. Features ANC, EPOS BrainAdapt™ technologies, and EPOS AI™â€‘powered voice pickup and noise cancellation, ensuring your voice sounds natural and clear in any environment. EPOS IMPACT 1000 MS UC Mono WL / ANC WL Dongle-free Bluetooth® headsets available in monaural and binaural on-ear configurations. Supplied with a USB-C charging cable and a USB-C to USB-A adapter. Features EPOS BrainAdapt™ technologies and EPOS AI™-powered voice pickup and noise cancellation for clear, natural-sounding communication in any environment. The binaural ANC WL model also includes Active Noise Cancellation (ANC) to help reduce background distractions. EPOS IMPACT 1000 MS UC ANC WL Stand On-ear, dongle-free Bluetooth® headset. Supplied with a table stand for wireless charging, a USB‑C charging cable, and a USB‑C to USB‑A adapter. Features ANC, EPOS BrainAdapt™ technologies, and EPOS AI™â€‘powered voice pickup and noise cancellation, ensuring your voice sounds natural and clear in any environment. Q-SYS RoomSuite Collaboration Bar + Controller The Q-SYS RoomSuite Collaboration Bar and expansion devices provide a scalable AV solution for standard small-to-large meeting spaces. This Windows-based solution features built-in audio, video, and supports Microsoft Teams Rooms and bring-your-own-meeting conferencing. Includes a touch panel for control and allows for optional table microphones for extended audio coverage. Q-SYS RoomSuite Collaboration Bar + Controller + Expansion Mic The Q-SYS RoomSuite Collaboration Bar and expansion devices provide a scalable AV solution for standard small-to-large meeting spaces. This Windows-based solution features built-in audio, video, and supports Microsoft Teams Rooms and bring-your-own-meeting conferencing. Includes a touch panel for control and allows for optional table microphones for extended audio coverage. The Q-SYS RoomSuite Collaboration Bar can support up to 4 expansion mics. Shure IntelliMix Room Kit 30 | 50 | 70 | 80 Microsoft Teams Rooms-certified solutions for small, medium, and large meeting spaces. Shure IntelliMix Room Kits include a Windows-based Teams Rooms compute with Shure’s premium audio signal processing, an intuitive touch panel, an all-in-one ceiling array microphone and loudspeaker, and intelligent high-resolution video. Designed for streamlined deployment with zero-touch or low-touch setup, the kits provide high-quality audio and video experiences across a range of room sizes. Simply connect devices, power on, and sign in to get started. Shure IntelliMix™ Bar Pro Kit (Black) Clearly capture precise audio and video for AI-powered meetings in medium to large collaboration spaces with this powerful all-in-one Android based video conference bar. Enterprise ready with auto-setup and simple global management, IT managers can create meeting experiences focused on participants with reliable transcription for enhanced AI tools. Shure MXA925 Ceiling Array Microphone + MXP-6 Pendant Passive Loudspeaker + MXN-AMP PoE + IntelliMix P300 This Microsoft Teams–certified bundle combines the MXA925 ceiling array microphone, IntelliMix® P300 DSP, MXN‑AMP PoE+ multichannel amplifier, and MXP‑6 pendant loudspeakers to deliver a fully validated, end‑to‑end room audio solution for medium to large spaces. Designed to meet Microsoft’s performance and reliability requirements, it provides automatic, precise speech capture, enterprise‑grade echo cancellation, and evenly distributed sound reinforcement while simplifying deployment through networked audio, PoE+ power, and a single‑vendor ecosystem. Shure MXA925 Ceiling Array Microphone + MXP-5 Ceiling-Mount Passive Loudspeaker + MXN-AMP PoE + IntelliMix P300 This Microsoft Teams–certified bundle delivers a complete, scalable room audio solution by combining the MXA925 ceiling array microphone with IntelliMix P300 DSP, the MXN‑AMP PoE+ multichannel amplifier, and MXP‑5 ceiling speakers for clear speech capture and consistent sound coverage in medium to large meeting spaces. The MXA925 uses Automatic Coverage™ and advanced IntelliMix DSP to capture natural, intelligible speech without complex setup, while the P300 provides powerful echo cancellation, noise reduction, and USB connectivity to Teams Rooms systems. The MXN‑AMP and MXP‑5 speakers simplify installation with networked audio and PoE+ power, delivering balanced, room‑filling audio for both in‑room and remote participants. Shure MXA320 Table Array Microphone+MXN5-C Networked Loudspeaker + Intellimix P300 Audio Conferencing Processor The Shure MXA320 Table Array Microphone, MXN5‑C Networked Loudspeaker System, and IntelliMix P300 Conferencing Processor form a fully certified Microsoft Teams Rooms audio bundle designed for Medium meeting spaces. This integrated solution delivers clear, consistent, and intelligible audio through advanced DSP, Steerable Coverage™ technology, and optimized networked loudspeaker performance. The MXA320 captures voices with precision while minimizing ambient noise, the P300 enhances audio quality with powerful IntelliMix® processing, and the MXN5‑C ensures natural, room‑filling sound playback. Together, they provide a seamless, scalable, and easy‑to‑deploy conferencing experience that meets Microsoft’s stringent certification requirements for performance, reliability, and user experience. Shure MXA902 Ceiling Microphone & Loudspeaker + ANIUSB-MATRIX Audio Conferencing Ki High-quality, reliable meeting room audio is now easier than ever. Certified for Microsoft Teams, the Shure MXA902 Integrated Ceiling Array Microphone + Loudspeaker, paired with the ANIUSB-MATRIX Audio Network Interface, delivers a complete, easy to install, ready to use audio solution. Designed for small and medium sized spaces, it provides premium sound, full room coverage, and seamless connectivity. Shure MXW neXt 4&8 Wireless Microphone Systems with boundary microphone configuration + MXN5W-C Networked Loudspeaker This Microsoft Teams-certified solution combines MXW neXt wireless microphones, IntelliMix® DSP, and the MXN5W-C networked ceiling loudspeaker to deliver consistent speech capture and clear room audio for hybrid learning and collaboration spaces. With flexible wireless deployment, integrated signal processing, and cloud-based management, the solution simplifies installation while providing reliable audio performance for both in-room and remote participants. Shure MXW neXt 2 Wireless Microphone System with Boundary Microphone Configuration and MXN5W-C This Microsoft Teams certified bundle combines the MXW neXt 2 wireless microphone system with boundary microphones and the MXN5W-C networked ceiling loudspeaker to deliver clear speech capture and consistent room audio for classrooms and collaboration spaces. Easy to deploy and cloud enabled for remote management, the solution simplifies installation while providing reliable wireless performance for both in-room and remote participants. Logitech Zone Vibe Pro for Business Zone Vibe Pro for Business is certified for Microsoft Teams and offers the over-ear design that people love — purpose-built for open offices and wide deployment. Our AI-powered voice isolation uses machine learning to capture your voice clearly. Adaptive hybrid ANC minimizes distractions, while custom 40 mm drivers deliver vivid, true-to-life audio.From Chaos to Clarity: How Microsoft 365 Copilot Helps SMBs Make Smarter Decisions
In today’s fast-paced business landscape, small and medium-sized businesses (SMBs) face a constant challenge: do more with less and do it faster. The pressure to innovate, respond to market shifts, and keep teams aligned is real. That’s why Microsoft 365 Copilot is more than just another productivity tool—it’s a strategic partner for SMBs looking to turn operational chaos into clarity.Is it time to upgrade from Microsoft Office? Everything you need to know.
As a leader of a small or medium-sized business, you may have invested in Microsoft Office years ago through a perpetual license or “on-premises” version to equip your team with essential productivity apps like Word, Excel, and PowerPoint. Over the years, these familiar tools have become ingrained in your daily operations—so much so that you can't imagine working without them. Yet, you may have started noticing limitations. Your apps are stuck on your desktop, limiting productivity anytime you're away from your office. You can't easily access your files or collaborate when working remotely or traveling, creating unnecessary friction for your team. Perhaps you’ve seen your company’s IT expenses creep upwards as you’ve added separate solutions for email, file storage, and virtual meetings. If these challenges sound familiar, you might be considering upgrading to Microsoft 365 Microsoft 365 is a cloud-based subscription service that combines best-in-class productivity apps like Word, Excel, and PowerPoint with powerful collaboration, security, and AI-driven tools. With Microsoft 365, you keep the familiar apps your team already relies on, enhanced with the simplicity, flexibility, and security of the cloud. Empower employees to work from anywhere, meet and chat easily using Microsoft Teams, and collaborate in real-time across documents and apps. Boost your team's productivity with Copilot, your AI-powered assistant for work. Simplify IT and lower costs by consolidating email, storage, and productivity tools into one integrated solution while safeguarding your company’s data. Now is the perfect time to move to Microsoft 365—and we’ve got the numbers to prove it To examine the potential return on investment (ROI) companies realize by implementing Microsoft 365, Microsoft commissioned Forrester Consulting to conduct a study on The Total Economic Impact™ Of Microsoft 365 For Business 1 . The study highlights a substantial 223% ROI over three years, with a payback period of less than six months, proving that the initial investment is quickly recovered. Even more compelling, the study quantified over $500,000 in benefits over three years, driven by: Collaboration time savings of 1.5 hours weekly per user thanks to advanced communication tools, business automation, and process improvements. Enhanced IT specialist productivity, saving 686 hours annually by reducing help desks tickets and minimizing time spent on system updates and patching. Significant cost reductions, with over $297,000 in savings from retiring outdated hardware and software, along with lower IT maintenance costs. The study also highlighted notable unquantified benefits, such as streamlined workflows through automation with Power Automate and improved decision-making with easy-to-use analytics in Power BI. These enhancements empower teams to reduce administrative overhead, focus on strategic tasks, and leverage data-driven insights, driving overall organizational efficiency and growth. Source: The Total Economic Impact™ Of Microsoft 365 For Business Get more out of the tools you use every day More flexibility. No longer are you limited to a single device; Microsoft 365 enables a user license to be used on up to five PCs, tablets, and mobile devices, empowering your team to stay productive wherever they work. Employees can even use their apps offline for up to 30 days, perfect for remote travel or locations with limited internet connectivity. More productivity. Always have the latest features in apps like Word, Excel, PowerPoint, and Teams—no need to buy new versions. Collaborate in real time with document sharing and coauthoring, while 1TB of OneDrive storage keeps files secure and accessible across devices. More security. Protect against phishing, malware, and spam with built-in security policies. Secure access with multi-factor authentication, single sign-on, and remote data wiping for lost or stolen devices. Safeguard business data while enabling AI-driven productivity with Microsoft Copilot. “I think the biggest value is collaboration capabilities. The ease of teams working and collaborating together has improved 100%. From a security standpoint, we have everything in the cloud, so it’s being backed up nightly. If we were unfortunately to get ransomware, we would have the capabilities to restore our information to the previous date. From a business continuity standpoint, it’s been good for us, and it will be good for us in the future.” –IT Director, Manufacturing and Materials interviewed for the Forrester study Time is running out for older versions of Office—here’s what you need to know If your business is still using Office 2016 or Office 2019, it is essential to plan your transition now. Support for these versions ends on October 14, 2025, after which Microsoft will no longer provide critical security updates or technical support. Continuing to use unsupported software can expose your organization to security vulnerabilities, compliance risks, and operational disruptions. Migrating to Microsoft 365 in advance will help safeguard your business, enhance productivity, and simplify IT management. Proactively upgrading now can help you transition seamlessly and mitigate potential risks—don't wait until the deadline approaches. Achieve more with Microsoft 365 Read The Total Economic Impact™ Of Microsoft 365 For Business and download the Infographic to explore the potential financial impact of Microsoft 365 on your business. To move to the cloud with Microsoft 365, purchase online or reach out to a Microsoft Cloud Solution Partner today. Footnote: 1. The Total Economic Impact™ Of Microsoft 365 for Business, a commissioned study conducted by Forrester Consulting on behalf of Microsoft, February 2025. Results are over three years for a composite organization based on interview customers.Help your customers get answers and support with Teams Phone Agent
Now generally available, Teams Phone Agent is an AI-powered calling receptionist that helps organizations serve their customers. It answers incoming calls to help customers with common requests, such as answering questions and booking appointments. It also intelligently transfers callers to an employee or department with context notes when additional assistance is needed.
