Delays when trying to answer an incoming call cloudpbx
I'm having multiple reports of multiple sites/tenants having an strange issue with trying to answer a call. When they get an incomming call, this can be direct or call queue transfer, there is a delay when they try picking up the call. I.E. I get an incomming call. I get a new Skype for business notification. I click on that notification to answer the call and there is a long delay and the call never establishes. This is happening for different users, different sites as well as for different tenants. All users are using Cloudpbx. Personally I have not been able to catch this in action yet. Without purchasing expressroute for these sites, what are my options to speed up this pickup time? What could be the cause of these type of delays? Does the notification of a new call come in on a different port or does it follow the normal sip ports. -I know audio and video data comes in on completely different ports. (In the 50000 range) Has anyone else ran into this yet? One customer is using Polycom bToe setup and the other is using softphones.
Bots in Skype for Business Hybrid Model
Secnario A hybrid environment exists with Lync 2010 Server (On-premise) and Skype For Business Online. We have to develop a bot (using Microsoft Bot Framework) in this environment. Additionally, need to use UCWA API to access Skype For Business Online resources. Questions Is this feasible, to register a bot with existing hybrid environment? We are facing issues in Lync 2010 Server, as instructions shared on MSDN (https://msdn.microsoft.com/en-us/skype/skype-for-business-bot-framework/docs/bot-hybrid-support) not working, command is not available in Lync 2010 Server. How to access SfB Online Resources, in hybrid model, using UCWA? We have tried to fetch resource using UCWA from SfB Online, but facing issues, like getting 404 while sending get request to Auto Discovery services. (https://social.msdn.microsoft.com/Forums/en-US/d0317fa1-d5cd-45f1-879c-0b998038b112/autodiscovery-url-giving-404?forum=ucwebapi).
Starting to Learn Skype for Business? See this TechNet Blog for Resources
I recently published a blog to provide many different options when starting to learn Skype for Business. This includes YouTube channels, virtual labs, trial Office 365 tenants, the Skype Operations Framework Academy, and many additional useful resources. Please ask questions and/or provide feedback! https://blogs.technet.microsoft.com/cloudready/2017/05/07/beginning-to-learn-skype-for-business/