OneDrive Shows 6.5 GB Used Despite Empty Storage | Storage Management Issues
Hello, My Microsoft account appears to have a problem with OneDrive storage management. OneDrive continuously shows 6.5 GB used out of 5 GB (130%), even though: My Files is empty The Recycle Bin is empty Personal Vault is empty Searches do not find any large files In addition, the "Manage Storage" page fails to load and displays an "Unknown Rendering Error". The issue persists after: Signing out and back in Using Incognito/Private mode Testing on different pages and services There are also related Outlook issues: Outlook on the web reports that there is not enough storage available I can no longer send emails The Outlook desktop app fails when trying to add or configure the account At this point, neither OneDrive nor Outlook shows what is actually using the reported 6.5 GB of storage. Has anyone experienced this issue before, or does anyone know how I can get the storage usage or account data checked when the storage management page itself is broken? Thank you for any help.Best practice using same OneDrive Personal Vault on 2 PCs
Finally configured Personal Vault (should have done this long ago) in our Family OneDrive. When I unlock it, I use a PIN on my Win 11 pc to authenticate. When I login to the same Personal Vault on another PC, a request goes out to the Microsoft Authenticator on my iPhone. I would love to just let that PC use a PIN to login and not sent a authentication prompt to the Authenticator app. Is there a way to do this?
OneDrive - Personal Vault issues
Hi, I was archiving some old documents into the personal vault. I'm not sure if the vault auto-locked meanwhile, but OneDrive created a Personal Vault - <computername> folder and now I have files spread in this folder and in the folder the Personal Vault shortcut points to. The problem is my OneDrive apps now is signaling a lot of sync errors and it's becoming unresponsive if I unlock the vault. Can you please advise? Thank you