How to Re-Register MFA
Working closely with nonprofits every day, I often come across a common challenge faced by MFA users. Recently, I worked with a nonprofit leader who faced an issue after getting a new phone. She was unable to authenticate into her Microsoft 365 environment because her MFA setup was tied to her old device. This experience highlighted how important it is to have a process in place for MFA re-registration. Without it, even routine changes like upgrading a phone can disrupt access to your everyday tools and technologies, delaying important work such as submitting a grant proposal. Why MFA is Essential for Nonprofits Before we discuss how to reset MFA, let’s take a step back and discuss why MFA is a necessity for nonprofits the way it is important for any organization. In the nonprofit world, protecting sensitive or confidential data—like donor information, financial records, and program details—is a top priority. One of the best ways to step up your security game is by using Multi-Factor Authentication (MFA). MFA adds an extra layer of protection on top of passwords by requiring something you have (like a mobile app or text message) or something you are (like a fingerprint). This makes it a lot harder for cybercriminals to get unauthorized access. If your nonprofit uses Azure Active Directory (AAD), or Microsoft Entra (as it is now called), with Microsoft 365, MFA can make a big difference in keeping your work safe. Since Microsoft Entra is built to work together with other Microsoft tools, it’s easy to set up and enforce secure sign-in methods across your whole organization. To make sure this added protection stays effective, it’s a good idea to occasionally ask users to update how they verify their identity. What Does MFA Re-Registration Mean for Nonprofits? MFA re-registration is just a fancy way of saying users need to update or reset how they authenticate, or verify, themselves. This might mean setting up MFA on a new phone (like the woman in the scenario above), adding an extra security option (like a hardware token), or simply confirming their existing setup. It’s all about making sure the methods and devices your users rely on for MFA are secure and under their control. When and Why Should Nonprofits Require MFA Re-Registration? Outside of getting a new phone, there may be other situations that raise cause for reason to re-register your MFA. A few scenarios include: Lost or Stolen Devices: Similar to the scenario above, if someone loses their phone or it gets stolen, you will have to re-register the new device. Role Changes: If someone’s responsibilities change, their MFA setup can be adjusted to match their new access needs. Security Enhancements: Organizations may require users to re-register for MFA to adopt more secure authentication methods, such as moving from SMS-based MFA to an app-based MFA like Microsoft Authenticator Policy Updates: When an organization updates its security policies, it might require all users to re-register for MFA to comply with new standards Account Compromise: If there is a suspicion that an account has been compromised, re-registering for MFA can help secure the account by ensuring that only the legitimate user has access With Microsoft Entra, managing MFA re-registration is straightforward and can be done with an administrator to the organization’s tenant. How to require re-registration of MFA To reset or require re-registration of MFA in Microsoft Entra, please follow the steps below. Navigate to portal.azure.com with your nonprofit admin account. Select Microsoft Entra ID Select the drop-down for Manage In the left-hand menu bar select Users > Select the user's name that you want to reregister to MFA (not shown). Once in their profile, select Manage MFA authentication methods Select Require re-register multifactor authentication Congratulations! The user will now be required to re-register the account in the Microsoft Authentication app.How to Install Microsoft 365 on Windows
Ready to get the most out of Microsoft 365 on your Windows PC? Whether you’re installing for the first time or need a refresher, this step-by-step guide will walk you through the process of downloading, installing, and activating Microsoft 365 in just a few simple steps. Get started and unlock the full potential of Office today.How to Install Microsoft 365 on Android
Microsoft 365 isn't just for your desktop—take it with you on your Android device! In this quick guide, we'll show you how to easily download and set up Office apps like Word, Excel, and Outlook on your phone or tablet. Stay productive on the go with Microsoft 365, right at your fingertips!Claiming Azure Credits
We’re excited to partner with your organization, helping you obtain the licenses and technical solutions that are vital to your success. Enhance your communication and safeguard your data with our trusted support. This documentation will serve as a guide for claiming your azure credits.Creating A Nonprofit Support Ticket
The marvels of innovation have revolutionized the way we work and connect with the world, delivering technological advancements that make life more efficient and communication seamless. However, technology isn’t always perfect. What happens when your software throws you a curveball? Picture this: you’re managing your Microsoft Nonprofit account, but an issue arises. Perhaps you are still waiting for your Azure Sponsorship email for next steps. Where do you turn for answers and support when things don’t go as planned? Contacting Microsoft Nonprofit Support You may already be familiar with Microsoft's Nonprofit Hub when you initially signed up. If not, you can apply to Microsoft's Nonprofit Philanthropy Program. You can also contact support related to your Microsoft Nonprofit Account no matter if you are a prospective or current customer. You can follow the instructions below to create a support ticket. Instructions Navigate to Microsoft Nonprofit Hub Contact Us Scroll to the "How can we help" section of the page. Write a brief description of the issue within 80 to 100 characters in the search bar, then press the "Get help" button. Depending on your response, you will see a solution. If these do not help, continue to the "Get more help" section. Fill out your contact information and select the most relevant answer under the "I am a" and "What can we help you with" Sections. Lastly, continue filling out the description of the issue under the "How can we help" section minus the character limit. Your support ticket has been created. Please keep the Request Id for future reference. You will receive an email confirmation once your ticket is processed. Additionally, you will be contacted via phone and email when a Nonprofit Support Engineer is assigned to your ticket. Additional Resources: Getting Signed Up with Microsoft Nonprofits Program | Microsoft Community Hub Microsoft Nonprofit Hub | Contact UsHow To Create Users & Assign Roles (Microsoft 365 Admin Center)
Discover the secrets to efficient user management with our detailed guide on "How to Create Users and Assign Roles in the Microsoft 365 Admin Center." Whether you're an IT administrator or a team leader, this guide will provide you with the necessary steps to seamlessly add new users and assign appropriate roles. Boost your team's productivity and ensure secure access with expert advice and best practices. Stay tuned to become proficient in user and role management within Microsoft 365!How To Claim Microsoft 365 Business Premium License
Experience the full capabilities of your organization with Microsoft 365 Business Premium licenses! This all-in-one solution combines top-tier productivity tools, advanced security measures, and device management features, all designed to enhance collaboration and innovation within your team. With Microsoft 365 Business Premium, you can protect your data, guard against cyber threats, and ensure your team has the resources they need to excel. Empower your organization today and see the difference with Microsoft 365 Business Premium.How to Install Microsoft 365 on Mac
Mac users can enjoy the full suite of Microsoft Office apps with Microsoft 365, offering essential tools like Word, Excel, and PowerPoint designed to work beautifully on macOS. Whether you're new to Microsoft 365 or upgrading your software, this guide will walk you through each step of the installation process. In just a few minutes, you'll have Microsoft 365 up and running on your Mac, ready to boost your productivity. Installing Microsoft 365 on Mac Sign in to your Microsoft Account Visit Microsoft365.com using your web browser. Sign in with your Microsoft account. Download the Installer Click on “Install Office” to download the installer. Install the Apps Open the downloaded .pkg file from your Downloads folder. Follow the prompts to complete the installation. You'll need to enter your Mac's admin password during the process. Once installed, open any Microsoft 365 app and sign in with your Microsoft account to activate it. Additional Resources Download and Install M365 on MacStart Your Free Trial: Unlock Microsoft 365 Business Premium for Nonprofits
*** This option is only available to those who haven't signed up for the free software licenses. If you have already signed up for the free nonprofit licenses, starting a free trial will require a tenant-to-tenant migration to merge any documents or files created. In this case, this article should be disregarded. *** We are thrilled to see your eagerness to get started today! Whether you’re in urgent need of tools or exploring the best solutions for your organization, we’ve got you covered. Starting with a free trial is the perfect way to experience the power and flexibility of Microsoft 365 Business Premium—all without any upfront commitment. Why Choose a Free Trial? Time is crucial for nonprofit organizations working hard to make a difference. With our free trial, you can begin immediately, gaining access to essential features that empower your workflows and help you explore how these tools can revolutionize your operations. The best part? When you’re ready, you can seamlessly convert your trial account into a nonprofit account. This transition is hassle-free, preserving your progress, customizations, and settings. We handle the tech, so you can focus on what truly matters—your mission. Ready to Get Started? Free Trial Sign-Up: Sign up for a free trial of Microsoft 365 Business Premium to explore the full suite of tools designed to empower your nonprofit organization. We recommend claiming up to 10 licenses, as this is the amount granted for nonprofit accounts. Please note: Any licenses claimed beyond the 10 granted will incur charges once your application is approved. Convert Your Free Trail to Free Software Licenses: Visit the Nonprofit Offerings page. Click the "Apply" button at the bottom of the page. 3. Select the “Convert” option at the top of the screen to convert your free trial account to your nonprofit account using your current tenant ID (you can find this in Microsoft Entra please see notes under “Important Notes.”) Important Notes: Finding your Tenant ID: If you don’t have your current tenant ID, you can follow the steps below to obtain it: Go to portal.azure.com Select Microsoft Entra ID (or More Services-> Microsoft Entra ID, if Microsoft Entra is not on your most recent list of services) You will see your Tenant ID on the Overview tab. Note: The approval process may take up to 10 days. We recommend checking back periodically and keeping an eye on your email in case any additional information is required during the process. Don’t Wait—Start Today! There’s no better time to explore the possibilities. Starting with a free trial provides immediate access to powerful tools and sets the stage for long-term success as a nonprofit partner. Whether you’re improving team collaboration, streamlining operations, or engaging with your community, our tools are here to support you every step of the way. For additional tips and resources, be sure to follow our Nonprofit Community | Microsoft Community Hub for blogs, updates, and expert advice on maximizing your nonprofit tools.
