ms teams direct routing
3 TopicsDerived trunk in same tenant where the parent trunk is registered
I'd like to find out if it should be possible to use derived trunks in the same tenant in which the parent trunk is configured. My configuration looks like the below: Parent trunk `teamstest.carrier.com` is configured in TAC and connected to a working SBC. The trunk is showing healthy with no issues reported. Base domain and subdomains have been registered in M365, in the same tenant: `teamstest.carrier.com` `account001.teamstest.carrier.com` `account002.teamstest.carrier.com` I am able to create voice routes which use `teamstest.carrier.com` but when I try to create voice routes using the derived trunk, e.g.: New-CsOnlineVoiceRoute -Identity Route1 -OnlinePstnUsages @{add="Account1Record"} -OnlinePstnGatewayList @{add="account001.teamstest.carrier.com"} -NumberPattern ".*" It fails with the error: New-CsOnlineVoiceRoute: Cannot find specified Gateway "account001.teamstest.carrier.com". Is this because I have some incorrect configuration, or is using derived trunks in this manner not supported?959Views0likes1CommentReal Call Pickup
Traditional PBX systems and even Skype for Business On-Premises, with additional software, offer a robust Call Pickup feature. It would be beneficial to have this functionality integrated into Microsoft Teams as well. I am aware that you can create your own call group and then forward calls, but the ideal scenario is being able to pick up a colleague's ringing phone without requiring them to configure it for you. This feature is particularly valuable in open-plan offices and is frequently inquired about by customers regarding its compatibility with Microsoft Teams. Does anyone know of a third-party tool for Microsoft Teams that provides this feature or if it's possibly on Microsoft Teams roadmap?1.2KViews1like1CommentMissing Refer from MS Teams for AA calls
Hi everyone, I have a MS Teams Carrier setup and occasionally PSTN to AA then to MS Teams user transfer will fail. Investigation on SBC logs seems to indicate no REFER from MS Teams. MS Support believe they have sent the REFER. Has anyone seen this issue before?3.1KViews0likes5Comments