Email approval Button missing in Hybrid Scenario (Complete solution with troubleshooting)
In pure cloud or pure on-premises environment email approval works fine without any error. But in Hybrid scenario it’s very difficult to make sure email approval works when users are in cross premise environment. If you look for Microsoft Doc or any other third-party document, you won’t find any proper document. Here I am sharing one full step including all kinds of troubleshooting. The key and only factor of working with email approval is TNEF (Transport Neutral Encapsulation Format). TNEF, also known as the Transport Neutral Encapsulation Format, Outlook Rich Text Format, or Exchange Rich Text Format, is a Microsoft-specific format for encapsulating MAPI message properties. All versions of Outlook fully support TNEF. Outlook on the web (formerly known as Outlook Web App) translates TNEF into MAPI and displays the formatted messages. Other email clients that don't support TNEF typically display TNEF formatted messages as plain text messages with Winmail.dat or Win.dat attachments. Step by step demonstration to resolve email approval issue: The email approval button was missing because you have disabled TNEF or TNEF is not enabled. To enable TNEF log into your exchange server and run two PowerShell command in your exchange management shell. Get-RemoteDomain | Select Name, DomainName, TNEF*, Trust*, AllowedOOF*, IsIn* [To check ] Get-RemoteDomain | Set-RemoteDomain -TNEFEnabled $true [To change] After you change the TNEF you will see Approval button reappeared in your outlook. But it will create you another problem. Your email will start getting Winmail.dat as attachment. To resolve the issue, you have to change the setting from your ECP. You are receiving Winmail.dat because you made the change only from exchange on premise side. You did not changed some from office 365 side. You have to make sure Rich text format is disabled or you can use HTML or plain text. Because not everyone can read or convert rich text format. Login to office 365 admin portal and navigate to exchange admin center (convert to classic exchange) Select mail flow Inside mail flow select remote domain Select Default one and make necessary changes (Screenshot-1) If you have only one create a new one for your custom domain Click plus and keep everything same except same option (Screenshot-2) In domain name place use *.contoso.com After everything setting properly sometimes you might see some approval might fail with a NDR message To resolve the issue, add all the on-premise system mailbox in office 365 as mail contact. First find system mailboxes from on premise using below command. Login to on premise exchange management shell and run below command Get-Mailbox -Arbitration | Fl Name, DisplayName Add them into office 365 as mail contact following below format. Format: SPTP:Email address removed Replace System mailbox value with the value you found from on premise Replace custom domain with your domain name. Example: SMTP:SystemMailbox{2CE344-31E-D-9D7-A7C7D7A0DAA}@contoso.com Give first name, last name, and display name whatever you want. Just make sure you add email address according to format. Go to Office 365 exchange admin center Go to recipient Go to contact Click add contact
Exchange Hybrid DNS and Certificate
Hi, I am currently planning Exchange Hybrid (Exchange2019) in a test domain. The current configuration is Internal Exchange 2019 servers are load balanced through a third party load balancer and a DNS entry of mail.domain.com is used for all https services such as ews, auto discover etc. There is no external access to Exchange A single Internally generated certificate with multiple SANs is used which includes mail.mydomain.com, imap.mydomain.com, pop.mydomain.com etc. It is bound to the IMAP, POP, IIS and SMTP services There are no edge servers and incoming and outgoing email is delivered through a third party appliance. I will however introduce an edge server to be used for secure email between Exchange and Exchange Online. I'm a bit confused about what the externally supplied certificate required for Exchange Hybrid and DNS entries should be in order to configure the HCW. 1) Does the external certificate required for the Transport certificate replace the existing internal certificate already on the Exchange servers. i.e. I would need to create a new external certificate with all the SANS I have already and use this certificate on the same Exchange Servers and for the same Exchange services as well as installing it on the new Edge server? If the certificate does replace the existing certificate I presume that I would need to keep the same DNS name i.e. mail.mydomain.com and configure this on the external DNS server If the certificate does not replace the existing certificate would it only be installed on the edge server? If the certificate is only installed on the Edge server I presume I can create a DNS entry called say mailhybrid.mydomain.com and a certificate to match. This cert will only be installed on the edge server and has no bearing on the internal Exchange servers and I will not need to replace the certificate on them. 2) The HCW asks for the organization FQDN which I believe is used to configure the outbound connector from EOP to on-premises. I presume this would be configured on the Edge server. Would the FQDN be what I am already using internally i.e. mail.mydomain.com or would it be mydomain.com or does it relate to the transport certificate selected earlier and could be anything such as mailhybrid.mydomain.com. Sorry for all the questions and I hope they make sense.SharePoint 2013 Migration Offer Available from FastTrack
Today we launched the SharePoint 2013 Migration Offer to help customers move data to Office 365. This is a limited time offer for the Microsoft FastTrack team to move your on-premises SharePoint 2013 content to SharePoint Online and OneDrive for Business. You must request this offer before March 31, 2017. When you leverage this offer, FastTrack will assess your SharePoint 2013 environment prior to migration and will provide guidance on what content can be migrated and remediation options available. Team site migrations to SharePoint Online includes migrating document libraries and documents, list and list items, site title, site logo, and others. My site migrations to OneDrive for Business include documents, folders and folder structure, and documents & folders permissions and sharing. Refer to the offer FAQ a complete list items available for migration. To get started with the offer sign in to FastTrack and request the offer from the list of available offers. The offer is available to customers with at least 150 licenses for an eligible service or plan for your Office 365 tenant. To learn more about eligible services and plans, see Eligible Services and Plans. Threre is no fee for the services provided by the migration offer, so sign in and request the offer today. Brian ShiersPlan for Office 365 migration and adoption success
For the final post in our series that began in April as part of the Tech Community's Driving Adoption theme, I wanted to round things out by talking about why creating a plan is so important to a successful transition to Office 365. I have to thank @Jeff James for providing such a great lead-in for me with his June post, "Celebrating Migration to Office 365." He did an excellent job of illustrating why making the transition to Office 365 requires a good plan. Or as legendary American professional baseball player, manager, and coach Yogi Berra put it, "If you don't know where you are going, you'll end up someplace else." In his own inimitable way, Berra cautions us about the potential risks that come with a lack of proper planning, and emphasizes just what makes planning so important. Creating a plan provides the opportunity to clearly articulate what needs to be done, how to get it done, who will get it done and what they'll be doing, and when it will be done. For everyone, top to bottom. With this in mind, let's take a closer look at three key aspects of planning that can lead to successful project outcomes. Create the plan. The idea that you need to make a plan might seem obvious, but too often, major projects begin without clear plans in place. Make sure you carve out enough time for you and your team to develop a viable plan. If you're working with a technology or services partner, it might be tempting to leave all of the planning details entirely to them. However, if you're responsible for driving Office 365 adoption, you should take an active role in the development of your organization's transition plan. This effort ensures that you're up to speed on every aspect of the plan, and enables you to solidify the support of top-level sponsors and recruit champions to help you build excitement among users. Share the plan. Now that the plan is complete, you'll want to get the word out to everyone across your company. Because you've been actively involved in planning your organization's transition to Office 365, you can more easily articulate what's going on throughout the process to management, colleagues, and users. Your planning experience will also help you develop and provide more effective training for users. And you'll be better at evangelizing the benefits of Office 365, which will, in turn, motivate users to adopt Office 365 more quickly. All of this hard work pays off for you, too, as your enhanced value to your team helps advance your career. Follow the plan. To get the most out of your plan, you have to follow through on it. That means more than ensuring that Office 365 is up and running. You have to stay focused on the specific, realistic goals and expectations you've committed to, measuring progress and performance against the success criteria you've established, and reporting outcomes. You'll need to monitor where adoption is lagging and devise new ways to train and motivate users over the longer term. Following a plan doesn't mean there's no room for flexibility. In fact, a good plan adds agility by taking the guesswork out of day-to-day tasks. Wondering where to start? Consider the Success Planning Tool available through Microsoft FastTrack. Through this collaborative environment, you and your team can work together to capture your business case, onboarding, and adoption plans all in one place.Archive migrations
Does FastTrack migrate archive mailboxes at all? We have a customer with 60TB sitting inside Symantec Enterprise Vault on-premises wanting to move the contents into Exchange Online. I know we can do this with tools (and have a number of times), or even export to PST and use the PST Import Service in Office 365. I don't see any mention of archive migrations on the FastTrack Benefit Overview page but I do know they use the Binary Tree tools which support this so thought I'd ask.FastTrack Ignite 2016 Recap
We recently concluded the Microsoft Ignite 2016 conference. The FastTrack team enjoyed the opportunity to meet with customers and partners at the event. We captured a few of the moments from Ignite with the Microsoft FastTrack team. Get the content Below is your reference list to access the FastTrack for Office 365 sessions at Ignite. Get to Microsoft Office 365 with FastTrack Want to know how you move to Microsoft Office 365? Learn what to expect as you move to Office 365 and how the Microsoft FastTrack Center and resources can assist you in your journey. Cyril Belikoff, Bob Davis, Sharon Liu Drive Office 365 adoption: methodology, best practices, and resources from Microsoft Digital transformation is here. As IT, how do you proceed to get business buy-in, and ensure people across your organization adopt the solutions you provide and take full advantage of them? In this session, we discuss the common best practices and learnings coming from successful customers, experienced partners, and focus groups that led to sustainable user adoption. We also cover how Microsoft can support you in your journey with its customer success service, FastTrack, designed to help you move to Office 365 and realize business value faster. Gideon Bibliowicz., Matt Ontell, Sharon Liu Initiate winning user adoption strategies from our customers Learn from Microsoft Office 365 customers. This panel shares user adoption strategies utilized to drive value from the Office 365 service for their organizations. Ali Shadman (CSC), Ander Munck (Carlsberg Group), Matina Massa (Air Malta), Simon Denton (Mott MacDonald), Bob Davis, Quin Nikel Accelerate your Office 365 deployment with FastTrack You are moving to Microsoft Office 365 and Microsoft can help. Join this session to learn how you can leverage the Microsoft FastTrack Center services to accelerate your use of Office 365. Hear from our FastTrack team and learn how customers have used the FastTrack Center to onboard to Office 365 the right way. Scott Miller Move your data to Microsoft Office 365 Learn the best practices used by the FastTrack Center to move customer data to Microsoft Office 365. We look at mail migrations to Exchange online and file migrations to SharePoint Online and OneDrive for Business. The FastTrack Center team details what you can expect from the data migration service and highlight the best practices to use the service. Tom Wisnowski, Steven Ngo, Ali Shadman (CSC) See how Mott MacDonald drove adoption of Office 365 and opened opportunities worldwide Mott MacDonald is a $2 billion employee-owned consultancy providing engineering, management, and development services for some of the most complex projects around the globe. In 2014, they made the decision to move to Microsoft Office 365 and through this session you learn how they are driving adoption of Office technologies to help employees work smarter, communicate and collaborate more effectively, and stay productive no matter where their assignments might take them. Simon Denton (Mott MacDonald) Move to Office 365 and drive adoption – lessons learned from the Carlsberg Group The Carlsberg Group manages more than 140 master beer brands in a global market. The company’s Microsoft Office 365 journey began in 2012, and is still evolving. Join us for a firsthand account of how Carlsberg partnered with Microsoft to move to Office 365, as well as the tactics they are leveraging today to drive user adoption and overcome resistance to change as they work to build an agile, team-based organization for 40,000 employees in 27 countries. Anders Munck (Carlsberg) Plan to drive value and user adoption in Microsoft Office 365 Join this session to learn how FastTrack can help you drive value and user adoption. Erik Svenson Migrate your data to Microsoft Office 365 - why? You probably think you need to migrate all your data to Microsoft Office 365. But what is the business reason for doing this? Join this session to learn the business decisions you need to consider before you begin your migrations. Thomas Wicker Plan for Microsoft Office 365 success Get ready for Microsoft Office 365 with this session, presented by one of the master FastTrack Architects who helps countless customer get ready to use the Office 365 and get value from the service quickly. Learn important tips as you begin planning your use of the service by leveraging FastTrack. This session will highlight the updated FastTrack website improvements, demonstrate the overall process prescribed by Microsoft, and help you develop your plan for a successful project. Angi Livermore Set yourself up for success with Microsoft Office 365 Learn tips from one of the master FastTrack Architects who helps countless customer get ready to use the Microsoft Office 365 and get value from the service quickly. Learn important tips as you begin planning your use of the service. Eric Droutman, Ferjan Ormeling Enjoy the content and we hope to see at the next Ignite event. Thanks- Brian Shiers
Accelerate Office 365 deployment: an Ignite pre-day workshop invitation
You may have already received an invitation to Microsoft Ignite, have a pass (yay!), or are still mulling over attending. I'd also like to invite you to participate in a jam-packed, full-day Ignite Pre-Day training workshop dedicated to accelerating Office 365 deployment and user adoption with Microsoft FastTrack. The workshop will be held on Sunday, 24 September as part of Microsoft Ignite 2017 in Orlando, Florida. In-depth, interactive The workshop focuses on how to successfully deploy Office 365, with in-depth demonstrations across workloads and technical discussions with subject matter experts. Topics include remediation, deployment, and migration. The workshop will also introduce you to and share best practices for deploying Microsoft 365 -bringing together Windows 10, Office 365 ProPlus, and Enterprise Mobility + Security to deliver a complete, intelligent solution that empowers your organization to be creative and work together, securely. You'll take away answers to key deployment questions and resources that can help you with your Office 365 implementation. Next steps You can register for the workshop by signing up for Ignite, then selecting Accelerate Office 365 deployment and user adoption with Microsoft FastTrack. The workshop fee is $500.00 USD, payable at time of registration. As part of the registration process, you'll have the opportunity to choose different types of event passes, or if you prefer, just select the workshop. If you've already registered for Microsoft Ignite 2017, you can update your registration through Returning Services by signing in with your Microsoft account. Once you've signed in to your registration record, just add the Accelerate Office 365 deployment and user adoption with Microsoft FastTrack pre-day workshop. I'm looking forward to seeing you in Orlando
