Unlocking Employee Engagement with Microsoft Viva Glint
In today’s fast-paced work environment, organizations must continuously gauge and improve employee engagement to retain top talent and drive productivity. Microsoft Viva Glint, a recent addition to the Microsoft Viva suite, provides organizations with real-time employee feedback, enabling data-driven decisions that enhance workplace culture and performance. In this blog, we’ll explore how Viva Glint works, its key benefits, and why it’s a game-changer for businesses. https://dellenny.com/unlocking-employee-engagement-with-microsoft-viva-glint/Driving adoption and measuring impact with the Microsoft 365 Copilot Dashboard
Since 2023, nearly 70% of Fortune 500 companies have integrated Microsoft 365 Copilot’s advanced AI into their daily workflows, unlocking new efficiencies and streamlining collaboration—and they’re seeing measurable business impact. For example, Vodafone discovered employees who use Copilot save an average of 3 hours per week, reclaiming 10% of their workweek. Lumen Technologies estimates that using Copilot will help their sales teams save $50 million per year. These are game-changing outcomes. But how do these companies know their numbers are accurate? And how did they achieve them? The key to maximizing the value of AI-driven productivity tools is more than simply licensing your end users and waiting for them to make the most of it. In fact, the key lies in measuring its impact. To drive meaningful adoption and maximize ROI with Microsoft 365 Copilot, organizational leaders need clear visibility into how their workforces are using it. This means understanding: Who’s adopting AI with Copilot. How effectively is Copilot supporting workflows. What measurable productivity gains are users achieving. In this article, business leaders and IT can learn more about the Microsoft 365 Copilot dashboard, including its key features and core metrics. We'll also go over IT's tasks for configuring the dashboard and granting access to business leaders so they can analyze Copilot usage patterns themselves, refine their Copilot engagement strategies, and help drive productivity gains in their teams and throughout the organization. What is the Copilot Dashboard? The Microsoft Copilot Dashboard is a tool in Viva Insights that helps IT, business leaders, change managers, and other non-technical stakeholders track usage of Microsoft 365 Copilot with practical insights they can use to: Prepare users to work effectively with AI Drive Copilot adoption across teams Measure impact on workplace behavior Key features and core metrics of the Copilot Dashboard With a Viva Insights license, your unlock advanced dashboard features, including: Comprehensive Metrics A 28-day aggregated view of Copilot usage, adoption, readiness, and impact, to help you understand engagement and Copilot business value. Readiness tracking Based on Microsoft 365 app usage patterns, these metrics can help you identify which teams are ready to adopt AI into their daily workflows and which may need additional support, training or upskilling. Adoption insights With adoption insights, dashboard users can track active Copilot usage patterns within each Microsoft 365 app to measure how effectively teams are integrating Copilot into workflows. They can also pinpoint areas where Copilot users may need training or support to maximize productivity. By default, the dashboard’s Adoption trendline shows the prior six-month trend for all users in the organization. You can adjust filters at the top of the page for specific groups. Impact analysis This insight allows you to analyze how often employees in your organization use Copilot during a specified time period. Leaders can also measure productivity gains through metrics like meeting efficiency, email usage, and document collaboration. Advanced tools, such as before-and-after behavioral data and employee surveys, can reveal early and even deeper insights into Copilot’s organizational impact. Learning opportunities Use qualitative feedback data from Copilot impact pulse surveys to identify Copilot satisfaction levels, challenges, and areas for improvement. For example, you can compare high-adoption teams with low-adoption ones to uncover training or awareness gaps. Managing the Copilot Dashboard: Key admin responsibilities Global admins play a critical role in configuring and managing the Copilot Dashboard. Their roles include: Setting up and configuring the Copilot Dashboard. Granting access and supporting business stakeholders. Integrating data. 1. Setting up and configuring the Microsoft 365 Copilot Dashboard Global IT admins are responsible for setting up and configuring the Copilot Dashboard to align with organizational goals and requirements. This includes managing settings and turning features on and off as needed. 2. Granting access and supporting business stakeholders Admins, you'll also need to assign permissions to specific leaders, stakeholders, or groups through the Microsoft 365 admin center or PowerShell. Make sure stakeholders in different roles have the correct permissions. You'll also play a critical role in supporting and troubleshooting issues that users might encounter, such as technical problems and related assistance. Who should have access to the Copilot Dashboard? Business leaders You can view engagement and adoption metrics directly and make informed decisions about how best to guide users on adopting Copilot. Department heads You'll want to monitor how your teams are using Copilot and identify areas for improvement. IT managers You'll need to oversee the technical aspects of Copilot deployment and ensure smooth operations. HR Managers Track employee sentiment and impact metrics for workforce planning and development. How do admins grant access to the Copilot Dashboard? You can delegate and manage access for individuals or groups to the dashboard in two different ways: 1. The Microsoft 365 admin center Access the Copilot Dashboard here or Sign in to Microsoft 365 admin center Navigate to the Settings tab Select Setup Go to the Copilot Dashboard to Manage access settings. From there you can search for and select users to grant or revoke access. Manage access for groups by selecting the Groups option, searching for Entra ID groups, and adding or removing users as needed. 2. PowerShell Viva Insights admins can delegate access to organizational insights and the Copilot Dashboard using PowerShell. Set policies to enable or disable access to the dashboard at the tenant level using PowerShell cmdlets. This method gives you more granular control. Use it to manage access for larger groups or the entire organization. Note: You can only delegate access to users with a Viva Insights license. Viva Insights is available as part of the Microsoft Viva Suite or as a standalone add-on to Microsoft 365 enterprise plans. How do business stakeholders access the Copilot Dashboard? Business stakeholders, you can access the Microsoft 365 Copilot Dashboard through your Teams Viva Insights app. 3. Integrating organizational data into the dashboard Admins will upload organizational data directly through the admin center and configure it for analysis. If both the Viva Insights admin and the Global admin upload data, the dashboard will merge these uploads and display insights based on the most recent data. Empowering business stakeholders with insights they can act on Microsoft 365 Copilot is transforming productivity, and metrics powered by Viva Insights are proving its impact to the world. Access the Copilot Dashboard today for yourself and unlock Copilot’s full potential for driving organizational success. Learn more For more information on connecting to the Copilot Dashboard for Microsoft 365 customers, watch our recent video, AI Transformation: Maximize the value of Copilot with Copilot Dashboard and check out our article: Connect to the Microsoft Copilot Dashboard for Microsoft 365 customers | Microsoft Learn. Need more assistance? FastTrack is here to help! FastTrack is available to support customers with eligible licenses. Request assistance from FastTrack today or contact your assigned FastTrack Architect (FTA).Seattle Conference
Join TechCon 365 coming to Seattle, June 23-27, 2025. Hear from Microsoft Product teams and Microsoft MVP's and community contributors in keynotes, sessions and ask the experts. Over 130 sessions on M365, Security and Compliance, Copilot, Power Platform, Data, Power BI and more. Register today at https://techcon365.com/Seattle/
Can't add Viva Engage community calendar to Outlook
We would like to experiment with using the SharePoint Online Web part that allows you to display a group calendar on a SharePoint Online page. Our idea is to use a Viva Engage community as a means to create that group calendar so that the features of a community can also be used for this scenario. I assumed that it worked similarly to Microsoft Teams whereas along as the "HiddenFromExchangeClientsEnabled" property is FALSE for the connected group, that either all community admins/members would see the group calendar show up in Outlook automatically OR you could manually add the calendar in your calendar lists in Outlook. Neither seem to be the case. What's interesting about the group that connects to a Viva Engage community is the ""HiddenFromExchangeClientsEnabled" property is FALSE by default. However, the group calendar does not appear in Outlook. As a community admin, I tried to manually add the calendar and I get an error message "Couldn't add [group]. You may not have permissions". Does anyone know why I'm running into that error and/or why the group mailbox is not showing up in Outlook by default since the property states that it is not hidden? Is it not possible to view Viva Engage group calendars in Outlook? Thanks!Calling all communicators! The Viva Engage team wants your feedback!
As we look forward to our next wave of innovations, we want your input. We are excited to launch one of our most comprehensive surveys of communicators and communications ever. We want to understand you, your job, your needs, your challenges, and your aspirations for the future of communications. Please share your thoughts and feedback with us in this survey: https://aka.ms/CommunicatorSurveyThe Microsoft Copilot Dashboard is now included with Copilot for Microsoft 365
As previously announced, the Microsoft Copilot Dashboard is now available as part of Copilot for Microsoft 365 licenses and no longer requires a Viva Insights premium license. We are now rolling out the Microsoft Copilot Dashboard to Copilot for Microsoft 365 customers in a few phases over the next few months. More details on what’s changing and timing are below. Understanding how Copilot is being leveraged by your organization is paramount to driving adoption and impact. That is why we created the Microsoft Copilot Dashboard.
