Purview DLP Behaviours in Outlook Desktop
We are currently testing Microsoft Purview DLP policies for user awareness, where sensitive information shared externally triggers a policy tip, with override allowed (justification options enabled) and no blocking action configured. We are observing the following behaviours in Outlook Desktop: Inconsistent policy tip display (across Outlook Desktop Windows clients) – For some users, the policy tip renders correctly, while for others it appears with duplicated/stacked lines of text. This is occurring across users with similar configurations. Override without justification – Users are able to click “Send Anyway/Confirm and send” without selecting any justification option (e.g. business justification, manager approval, etc.), which bypasses the intended control. New Outlook: Classic Outlook: This has been observed on Outlook Desktop (Microsoft 365 Apps), including: Version 2602 (Build 19725.20170 Click-to-Run) Version 2602 (Build 16.0.19725.20126 MSO) Has anyone experienced similar behaviour with DLP policy tips or override enforcement in Outlook Desktop? Keen to understand if this is a known issue or if there are any recommended fixes or workarounds.
Unable to use MS Graph DLP Api's to use with my Entra Registered App
In purview, I have set of policies in DLP, where I have registered to block the US SSN in the text contents and I have created different policies in all of them I have selected the available locations: Exchange email - All accounts SharePoint sites OneDrive accounts - All accounts Teams chat and channel messages - All accounts Devices - All accounts Microsoft Defender for Cloud Apps On-premises repositories And selected action as block all, in all of them for the rule and enabled the rule (not in simulation mode) Now, I have the app registered in Entra and I try to use the following API's https://learn.microsoft.com/en-us/graph/api/userprotectionscopecontainer-compute?view=graph-rest-1.0 https://learn.microsoft.com/en-us/graph/api/userdatasecurityandgovernance-processcontent?view=graph-rest-1.0&tabs=http But whenever I use the compute api I can see i'm only getting curl -X POST https://graph.microsoft.com/v1.0/users/5fd51e08-c5f1-4298-b79b-a357eaa414ff/dataSecurityAndGovernance/protectionScopes/compute\ -H 'Authorization: Bearer <ACCESS_TOKEN>'\ -H 'Content-Type: application/json' -d '{ "activities": "uploadText,downloadText" }' { "@odata.context": "https://graph.microsoft.com/v1.0/$metadata#Collection(microsoft.graph.policyUserScope)", "value": [ { "activities": "uploadText,downloadText", "executionMode": "evaluateOffline", "locations": [ { "@odata.type": "#microsoft.graph.policyLocationApplication", "value": "b48106d9-1cdb-4d90-9485-fe2b6ee78acf" } ], "policyActions": [] } ] } My sample App's Id is showing up but always with `evaluateOffline` I don't know why it always gives 'evaluteOffline' and policyActions is always empty array Also, I can see my Entra registered app is showing up here in the value of the locations And when I use the processContent api , I always get modified in the response and nothing else like below: curl -XPOST https://graph.microsoft.com/v1.0/users/5fd51e08-c5f1-4298-b79b-a357eaa414ff/dataSecurityAndGovernance/processContent \ -H 'Authorization: <ACCESS TOKEN>'\ -H 'Content-Type: application/json' -d '{ "contentToProcess": { "contentEntries": [ { "@odata.type": "microsoft.graph.processConversationMetadata", "identifier": "07785517-9081-4fe7-a9dc-85bcdf5e9075", "content": { "@odata.type": "microsoft.graph.textContent", "data": "Please process this application for John VSmith, his SSN is 121-98-1437 and credit card number is 4532667785213500" }, "name": "Postman message", "correlationId": "d63eafd2-e3a9-4c1a-b726-a2e9b9d9580d", "sequenceNumber": 0, "isTruncated": false, "createdDateTime": "2026-04-06T00:23:20", "modifiedDateTime": "2026-04-06T00:23:20" } ], "activityMetadata": { "activity": "uploadText" }, "deviceMetadata": { "operatingSystemSpecifications": { "operatingSystemPlatform": "Windows 11", "operatingSystemVersion": "10.0.26100.0" }, "ipAddress": "127.0.0.1" }, "protectedAppMetadata": { "name": "Postman", "version": "1.0", "applicationLocation": { "@odata.type": "microsoft.graph.policyLocationApplication", "value": "b48106d9-1cdb-4d90-9485-fe2b6ee78acf" } }, "integratedAppMetadata": { "name": "Postman", "version": "1.0" } } }' In the above request I have mentioned some sample US Security SSN, but the response I get is { "@odata.context": "https://graph.microsoft.com/v1.0/$metadata#microsoft.graph.processContentResponse", "protectionScopeState": "notModified", "policyActions": [], "processingErrors": [] } But Ideally I want to see whether I can get the content is valid or not, for example in the above request, it has SSN, so ideally I should get restrictAction or something right? Or is that evaluateInline is not available or something? Note that I have purchased E5 and assigned to the user who is trying this Also, whenever I choose to create a Policy in DLP , I got two options And Lets say I choose "Enterprise applications & devices", what happens is in the Locations, I'm seeing only these as the options: And If I choose the "Inline Traffic", i'm seeing only these options In Unmanaged, I'm seeing the following And in the Enforcement Options, I have the following : And in the "Advanced DLP rules" I'm seeing only these So, can you tell me the exact steps in the Purview suite, I couldn't where to mention the Entra registered App, I searched and I couldn't find one But in the compute endpoint, https://learn.microsoft.com/en-us/graph/api/userprotectionscopecontainer-compute?view=graph-rest-1.0 I'm getting my app but only with "evaluateOffline" and with that ETag, If I use the processContent Api, its not giving anything except as I mentioned above in the post
Co Authoring with Sensitivity Labels
Hello, I am working with sensitivity labels with my organization. We currently have Standard, Confidential, and Highly Confidential which all are encrypted. I have Co-Authoring turned on but I have some trouble with. We a lot of documents being collaborated on. Standard: Co-Authoring functions normal and Auto-Save is toggled on. Highly Confidential: Custom Permission in Sensitivity Label (View, Edit, Reply, Forward) I asked copilot and it stated even though my permissions are selected custom I have "Edit" on their for my internal users it is reading it as Co authoring; Co-Authoring is on and functioning but internal end users Auto-Save is toggled off and they are being asked to save a copy of the document or excel sheet then upload it again to SharePoint. Why isn't "Auto-Save" toggled on for "Highly Confidential" label? Can it be adjusted so it can be on? Do I have to make adjustments to my permissions in the Sensitivity label? Any help is appreciated. Thank you!
Guidance: Sensitivity Labels during Mergers & Acquisitions (separate tenants, non-M365, etc.)
We’re building an internal playbook for how to handle Microsoft Purview sensitivity labels during mergers and acquisitions, and I’d really appreciate any lessons learned or best practices. Specifically, I’m interested in how others have handled: Acquired organizations on a separate Microsoft 365/O365 tenant for an extended period (pre- and post-close): How did you handle “Internal Only” content when the two tenants couldn’t fully trust each other yet? Any tips to reduce friction for collaboration between tenants during the transition? Existing label structures, such as: We use labels like “All Internal Only” and labels with user-defined permissions — has anyone found good patterns for mapping or reconciling these with another company’s labels? What if the acquired company is already using sensitivity labels with a different taxonomy? How did you rationalize or migrate them? Acquisitions where the target does not use Microsoft 365 (for example, Google Workspace, on-prem, or other platforms): Any strategies for protecting imported content with labels during or after migration? Gotchas around legacy permissions versus label-based protections? General pitfalls or watch-outs between deal close and full migration: Anything you wish you had known before your first M&A with Purview labels in play? Policies or configurations you’d recommend setting (or avoiding) during the interim period? Any examples, war stories, or template approaches you’re willing to share would be incredibly helpful as we shape our playbook. Thanks in advance for any insights!Sensitivity Label Permissions
Hello, I have set up sensitivity labels within my company. I have Public, Standard, Confidential and Highly Confidential. When testing with my external email (e.g. Gmail and Yahoo) I am prompted to enter the one-time passcode when opening an email from my test account. But then I tested with an external user who has an Outlook email and he was not prompted to enter the one-time passcode. "Authenticated Users" is included in Standard, Confidential and Highly Confidential permission control when setting up the labels. Is this the normal behavior for the one-time passcode only being prompted for Non-Microsoft emails? Can the one-time passcode be prompted for Microsoft (Outlook) domains? Also how can I have multi-factor authenticator apply to my labels for external clients/users? Any help would be much appreciated. Thank you!Mail retention - storage of potential duplicate Data
Hi, We are planing to implement retention policies in Microsoft Purview. My question is, where and how often are the files stored? The question is about storage space. For example: A User has a Mailboxsize of 20 GB. The retention policy is: "Retain Mails for 5 years, don't delete after". And another (legacy) policy: "Move Mails to online archive after 1 year". Lets say he now has a full Mailbox with his 20GB. After activation of the online archive and the retention policies, his data gets moved. 10GB are older than one year, so they will move to the online archive. Is this move recognized by the retention policy "Retain Mails for 5 years, don't delete after"? Or does this move count as deleting and the 10GB will remain in the hidden "recoverable items" folder of his primary mailbox? For the rest of the Mails: If he is moving 5GB to a M365 Group Folder and 5GB to a Public Folder, are these moves recognized by the retention policy "Retain Mails for 5 years, don't delete after"? Same question as above, does this move count as deleting and the 10GB will remain in the hidden "recoverable items" folder of his primary mailbox? If all moves are recognized by the system and the Mails are only stored once (probably with a reference to the old folder/mailbox), the used spaces should look like this: Primary Mailbox: 0 GB Online Archive: 10GB M365 Group: 5GB Public Folder: 5GB If the Mails are stored multiple times in the hidden "recoverable items folder", it should look like this: Primary Mailbox: Hidden 20 GB (Mailbox is still full) Online Archive: 10GB M365 Group: 5GB Public Folder: 5GB What is the case here? Thanks.eDiscovery - Issues exploring groups & users related to a hybrid data source
Hi all, first time posting - unusually I could find nothing out there that helped. I work in an organisation has an on-premises domain which syncs to our tenant. I don't manage the domain or the sync, but I'm assured that the settings are vanilla and there are no errors being logged. 99% of our users are hybrid. The tenant is shared across multiple legal entities, so I'm using eDiscovery to fulfil our GDPR subject access requests The issue I am hitting is straightforward. in eDiscovery searches with hybrid users as the data source, I cannot add related objects (manager, direct reports, groups the user is in). The properties are present in Entra, but not visible to Purview, so I'm not investigating sync errors at the moment. For cloud objects, I can see manager, teams, etc. and it works fine. Does anyone have any insights they can share on the "explore and add" mechanics in eDiscovery search data sources? I'm drawing a complete blank on this one. Where should I be looking?
