microsoft 365 copilot
408 TopicsLearn more about the Employee Self-Service Agent from customers and partners at Build 2025
The Employee Self-Service Agent, available as part of the Microsoft 365 Copilot license and on a consumption billing basis via Copilot Chat for non-licensed users starting June 2025, represents a transformative leap in HR and IT support.9.2KViews1like1CommentCopilot Download Cards Not Rendering — Files Blocked
Hello, as the title suggests, Copilot cannot share download cards in-chat while the files is already generated and ready. It says there's a problem in the backend and Microsoft Support referred me to here. Is this something they gonna fix or what I should do? The AI is telling me it cannot share the or send the download cards no matter what prompts I use, it is bugging me! Someone help please!16Views0likes0CommentsCopilot Agent ALM and Knowledge Source Management Across Environments
Hello everyone, I currently have an agent in a Dev environment and want to deploy it to a second environment (e.g., Test or Prod). During deployment, we need to change the references to the knowledge sources. I’ve seen some articles where environment variables are used within Conversational Boosting topics to handle this, but I wanted to check if there is a supported or recommended way to manage or update knowledge source references from the Knowledge section itself to make them dynamic by using Environment variable? Any guidance or best practices would help. Thankyou.39Views0likes1CommentChanging copilot rules during python development.
Working on developing an application and copilot (personal) unexpectantly 1) says "I can't post code" 2) shifted from me pasting a code segment that was automatically converted to a compressed code block to avoid the char limit in the chat window, to pasting the text in and then refusing to send since it is outside the char limit. Any help or guidance would be greatly appreciated, i am retired and this application was to be one of my new engineering activities to keep me going. I am a hardware engineer, so AI assisted code development is new to me. thank you in advance?37Views0likes0CommentsTyped input routing stops working after navigating back to Home topic via Action.Submit (Invoke)
We are building a Copilot Studio agent with this structure: Home topic (menu page with icons) FeatureTopicA / FeatureTopicB / FeatureTopicC / FeatureTopicD Routing based on typed text (e.g. “feature A”, “feature B”) using a topic with trigger “A message is received” Navigation between topics using Action.Submit buttons (Invoke), including a Home / Back icon Observed behavior On a fresh conversation: Typing keywords like feature A or feature B correctly routes to the expected topic. From any feature topic, clicking Home (Action.Submit → Go to Home topic): Home page loads correctly. After returning to Home, typing the same keywords: Routing does not happen The conversation remains on Home The “A message is received” router topic is not triggered Restarting the conversation makes typing work again — until Home is reached via button navigation. We already tried following Dedicated router topic with trigger “A message is received” and highest priority Clearing global/custom variables when returning to Home Forcing routing using global flags Ensuring Home topic has no message trigger and no phrases Using Invoke-only navigation topics Handling text via Recognizer.TriggeringMessage.Text, LastMessage.Text, etc. Core questions Is this expected behavior in Copilot Studio? After navigating to a topic via Action.Submit (Invoke), does that topic “own” subsequent typed messages? What is the recommended pattern if users must be able to: Navigate via Home / Back buttons Then type free-text on the Home page Have typed text routed reliably every time Is the intended design: Home topic acts as the router itself? Or only one global message-received router should exist? Or typed input should not be expected to work reliably after Invoke navigation? We want to allow users to: Use menu buttons for navigation Return to Home Still type free-text commands Have routing work consistently without restarting the conversation Any official guidance, known limitations, or best-practice patterns would be greatly appreciated.18Views0likes1CommentUpcoming January 2026 Microsoft 365 Champion Community Call
Join our next community call on January 27, 2026, to dive into Copilot Pages! Reminder: Our community calls are in the Teams webinar format, which means you must register to ensure you will be able to join the call when it starts. The registration links for both sessions are below. Once you register, you will receive an email confirmation and calendar invite with the webinar join link. https://aka.ms/M365ChampionCallAM https://aka.ms/M365ChampionCallPM The calls will still start at 5 minutes past the hour for both sessions (at 8:05 AM and 5:05 PM PT), and it will still end at the top of the hour (9:00 AM and 6:00 PM PT, respectively). While our calls are open to everyone, you must be a member of the Microsoft 365 Champion Program in order to access the presentation materials - the access link is in the initial welcome email and the monthly newsletter emails sent the week before the community calls. An on-demand recording will still be available on our Driving Adoption > Events pages, as well as on our Microsoft Community Learning YouTube channel. If you have not yet joined our Champion community, sign up here to get access to the monthly newsletters, calendar invites, and program assets (e.g., the presentations).117Views0likes0CommentsCopilot Studio Agent vs SharePoint subfolders
Hi community, We are exploring the Copilot Studio Agents and are running into some issues. When we add the root library of a SharePoint site the agent is able to search the documents within, however when using only a subfolder of the site as a knowledge source it can't find any documents. The agent response is: "I have searched the available knowledge base but could not find any instructions on "Subject XXX". I read it can take up to 24 hours to build the index for subfolders, however after 3 days of waiting the agent still can't find any documents. I've tried making a new agent directly adding the subfolder as a source. The permissions of the user configuring the agent are also correct and the user has full access to all the files. I've also tried working with subagents with no success either. Has someone else experienced the same and is it correct agents can't work properly yet with subfolders of SharePoint sites?Solved97Views0likes1CommentMicrosoft 365 Champion community call | January 2026 | PM
Join our next community call on January 27, 2026, to learn more about Copilot Pages. Host: Tiffany Lee Guest: Constance Gervais Moderator: Jessie Hwang 📢 NOTE: our community call formats are Teams webinars so you must register at https://aka.ms/M365ChampionCallPM to receive the link to join. The join link will be sent to you in email with your webinar registration confirmation. Clicking RSVP here will not provide a join link. 🗨️ Each call includes an open Q&A discussion section at the end, where you'll have a chance to ask your questions about Microsoft 365. 👋 Was this forwarded to you? Join the Microsoft 365 Champion program today! Champions combine technical acumen with people skills to drive meaningful change. Our community calls are open to everyone but only Champion program members have access to the presentation resources (access link is in the initial welcome email and in the monthly newsletters). Join now: https://aka.ms/M365Champions.22Views0likes0CommentsMicrosoft 365 Champion community call | January 2026 | AM
Join our next community call on January 27, 2026, to learn more about Copilot Pages. Host: Tiffany Lee Guest: Constance Gervais Moderator: Jessie Hwang 📢 NOTE: our community call formats are Teams webinars so you must register at https://aka.ms/M365ChampionCallAM to receive the link to join. The join link will be sent to you in email with your webinar registration confirmation. Clicking RSVP here will not provide a join link. 🗨️ Each call includes an open Q&A discussion section at the end, where you'll have a chance to ask your questions about Microsoft 365. 👋 Was this forwarded to you? Join the Microsoft 365 Champion program today! Champions combine technical acumen with people skills to drive meaningful change. Our community calls are open to everyone but only Champion program members have access to the presentation resources (access link is in the initial welcome email and in the monthly newsletters). Join now: https://aka.ms/M365Champions.33Views0likes0Comments