Direct Routing PSTN calls to Teams Auto Attendant does not forward to Shared Voicemail
Hi all, I’m running into a strange issue with a Teams Auto Attendant and I’m hoping someone here has seen it before. We have a Direct Routing number where business hours calls go to a Call Queue, which works, and after hours calls should go to Shared Voicemail for a Microsoft 365 Group. If I call the Auto Attendant from inside our Teams tenant, the after-hours Shared Voicemail works correctly. I can leave a message and the voicemail is delivered to the group inbox as expected. If I call the same number from the PSTN over Direct Routing, I hear the after-hours greeting, so the schedule and call flow are clearly being hit, but once the greeting finishes I get: “Sorry, we cannot connect your call at the moment, please try again later.” I have already verified that the resource account has the correct Teams Phone Resource Account license, Enterprise Voice is enabled, the LineURI is assigned, the Online Voice Routing Policy is assigned, the Direct Routing route and SBC look healthy, the Auto Attendant is associated with the correct resource account, the after-hours call flow points to the correct Microsoft 365 Group, and the group mailbox exists and is healthy. What makes this more confusing is that redirects to internal or tenant-side destinations work, but redirect to Shared Voicemail from a PSTN-originated call does not work. I also tested redirect to an external PSTN number, and that fails with the same error as well. Because the after-hours greeting plays correctly, and because internal Teams calls can successfully leave voicemail in the shared mailbox, I do not think the issue is with the Auto Attendant configuration itself or with the Microsoft 365 Group mailbox. At this point it looks more like the handoff or redirect path for PSTN-originated calls over Direct Routing is where things break. Has anyone run into this with a Teams Auto Attendant, Shared Voicemail, and inbound PSTN over Direct Routing? I’m trying to figure out whether this is a known limitation, a bug, or if there is some specific setting related to PSTN-originated redirects that I am missing. Thanks!
Teams duplicates contacts until it maxed out at 15000
Hi, I have a weird issue with some users, Teams seems to be duplicating old Skype for Business contacts until it maxes out at 15000 contacts. I have been digging into it a bit and found out the location of the folder through Exchange powershell but I can't clear or delete it. Skype for Business is phased out and disabled in my tenant for a long time now so I couldn't do much there, I can't login to it through powershell. We've had Teams since like 2017 so I suspect this is a niche legacy issue popping up recently somehow. Manual deleting is possible through the browser environment but that is such a hassle because it keeps glitching if you delete per 100 and skipping pages and stuff, need to refresh constantly. Just a pain, it would take days. And no guarentee its not coming back either. See screenshots. Does anyone know why this is happening and how to fix this? Thanks for reading, cheers!Multi-app camera - Stops Teams from detecting webcams
Hi. We have a load of shared meeting rooms that are setup with Jabra panacast webcams. When you open Teams it shows that no devices are connected but if you open the camera app or any other app like zoom the camera works fine. The only way to get it to work is to enable this setting. This settings for Multi-app camera cannot be enabled by Intune or powershell/regedit. There are some posts on reddit that suggest I am not alone and there are others having this issues too. So.. its either a bug with the Teams app itself or the windows OS Thanks, Cam
Out-of-warranty Lenovo MTR Reimage - can't upgrade to Windows 11
Hello everyone. Got a couple of Lenovo MTR NUCs that we needed to reimage. Cause they are out of warranty, Lenovo only provides the image that it was shipped with for reimage (I can't use Cloud Deploy). The problem is, when trying to run the Windows 11 update, I get the error code "0x0000400". This is because these come with the Windows 10 IoT Enterprise edition, which is known to have this problem. The issue is that I can't use the ISO file or load the Windows 11 image, as this will get rid of the MTR system. Does anyone know a way around this/is there an image available? Thanks!
Microsoft Teams PowerShell Module 7.6.0 is broken
Dear Community I have a few Script with Microsoft Teams PowerShell, witch authenticate via Access Token. Everything works fine until latest Microsoft Teams PowerShell Module Update 7.6.0. I got following Error with the Script. Connect-MicrosoftTeams : Could not load file or assembly 'Microsoft.IdentityModel.JsonWebTokens, Version=8.3.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified. If I downgrade my environment from Version 7.6.0 to Version 7.5.0 and rerun my script, the authentication is working as expected. What is wrong here with latest PowerShell Module 7.6.0 and how can I resolve the issue Many thanks for sharing any hint or tip ANDY
Removing Teams from a Specific User Profile via Script in Intune
Hi, Working on a process with using PowerShell to remove Microsoft Teams from a specific user that is not the primary user of that computer on multiple Windows 11 devices using Microsoft Intune. However, I need a script to make this happen. Can I get some help from the community on this? Has anyone else seen this before? Thanks, ZC46Require approval from IT to join a Team and/or Shared Channels
My company has two sides to its business. Both sides are under the same Microsoft 365 tenant. They can be called Group A and Group B. Group A should not be able to add those from Group B into teams and channels on their own. Likewise, Group B should not be able to add those from Group A. If either side wants to add the other to a team or channels, they should have to get approval from IT, with IT making the additions to the team or channel. We would rather not have this just done over emails. This has to be done while still allowing members of Group A and members of Group B the ability to have 1 on 1 and group chats. Does anyone have any suggestion how to do this?
Teams build 25275.2601.4002.2815) instantly closes on launch ucrtbase.dll error 0xc0000409
After updating to Teams 25275.2601.4002.2815, the app opens for one second then closes—no UI, no error. Env: Win 11 Pro 23H2 (26100) WebView2 141.0.3537.92 Entra ID joined (AAD) Faulting module: ucrtbase.dll Exception code: 0xc0000409 Path: C:\Program Files\WindowsApps\MSTeams_25275.2601.4002.2815_x64__8wekyb3d8bbwe\ms-teams.exe Tried: cleared Teams/WebView2/AAD caches, reinstalled Teams + WebView2 + VC++, did Reset this PC and clean USB install — same result. Works fine for local admin + other Entra users and browser. Older builds (Aug/Sep 2025) work fine → likely regression in this release. Please confirm if known and being investigated.
