Entra ID 53003: How to identify primary authentication when Authentication Details are empty?
We are investigating repeated interactive Microsoft Entra ID sign-ins with the following pattern: - ErrorCode: 53003 (BlockedByConditionalAccess) - isInteractive: true - AppDisplayName: OfficeHome - Authentication requirement: Multifactor authentication Conditional Access correctly blocks these requests because they originate outside our trusted locations. We have already confirmed through controlled testing that the authentication flow can reach 53003 after the correct credentials are provided. Our current problem is different: We need to determine what mechanism satisfied the primary/first authentication factor for the observed 53003 events. For these events, Authentication Details are empty: - Authentication method: empty - Authentication method detail: empty - Result detail: empty Therefore, we cannot determine whether primary authentication was performed using a password, an existing token/session claim, PHS, PTA, federation, Seamless SSO, or another mechanism. Our questions are: 1. Is there any tenant-visible telemetry that can identify the primary authentication mechanism when AuthenticationDetails is empty? 2. Can fields such as AuthenticationProcessingDetails, AuthenticationProtocol, IncomingTokenType, OriginalTransferMethod, or AuthenticationMethodsUsed reliably distinguish between password validation and reuse of an existing authentication/token? 3. If additional authentication infrastructure is used: - can PTA Authentication Agent logs be correlated using RequestId or CorrelationId? - should Seamless SSO generate a corresponding Kerberos 4769 event for AZUREADSSOACC$? - should federated authentication be traceable in AD FS logs? 4. For Password Hash Synchronization, is there any tenant-visible telemetry confirming that Entra ID actually validated the password for a specific sign-in request? 5. If this information is not exposed to the tenant, can Microsoft Support retrieve backend authentication telemetry for a specific Sign-in ID / RequestId / CorrelationId and determine how primary authentication was satisfied? Our goal is not to determine why Conditional Access generated 53003 — that part is already understood. We specifically need to identify what satisfied primary authentication before the Conditional Access evaluation.
Locked account due to many attempts from malicious IP
Hello experts, today, a user contacted me that she cannot access M365 and asked to unlock her account. 1st thing I've checked were her log-ins in MS Entra and there I've found many and many attempts to log in from different countries - like India, Russia, Demark etc... that happened with just few seconds delay.... As a result, the user's account got blocked. Had to deal 1st time with this kind of issue.... See pictures below. Now, it looks like there was another user under the same attack few days ago (who is on vacation so doesnt know he is blocked for now :)).... Anyway, wondering - how I can prevent these types of attack? We have MFA (app auth) configured so even if the password got broken, MFA should prevent the attacker to sign in. I was going to create a conditional access but there are countries like Italy, Denmark (and other EU ones) etc that I don't want to block. We have M365 E3 with M365 E5 Security subscriptions assigned to all users. Would be grateful for any advise.Kerberos and the End of RC4: Protocol Hardening and Preparing for CVE‑2026‑20833
CVE-2026-20833 addresses the continued use of the RC4‑HMAC algorithm within the Kerberos protocol in Active Directory environments. Although RC4 has been retained for many years for compatibility with legacy systems, it is now considered cryptographically weak and unsuitable for modern authentication scenarios. As part of the security evolution of Kerberos, Microsoft has initiated a process of progressive protocol hardening, whose objective is to eliminate RC4 as an implicit fallback, establishing AES128 and AES256 as the default and recommended algorithms. This change should not be treated as optional or merely preventive. It represents a structural change in Kerberos behavior that will be progressively enforced through Windows security updates, culminating in a model where RC4 will no longer be implicitly accepted by the KDC. If Active Directory environments maintain service accounts, applications, or systems dependent on RC4, authentication failures may occur after the application of the updates planned for 2026, especially during the enforcement phases introduced starting in April and finalized in July 2026. For this reason, it is essential that organizations proactively identify and eliminate RC4 dependencies, ensuring that accounts, services, and applications are properly configured to use AES128 or AES256 before the definitive changes to Kerberos protocol behavior take effect. Official Microsoft References CVE-2026-25177 - Security Update Guide - Microsoft - Active Directory Domain Services Elevation of Privilege Vulnerability Microsoft Support – How to manage Kerberos KDC usage of RC4 for service account ticket issuance changes related to CVE-2026-20833 (KB 5073381) Microsoft Learn – Detect and Remediate RC4 Usage in Kerberos AskDS – What is going on with RC4 in Kerberos? Beyond RC4 for Windows authentication | Microsoft Windows Server Blog So, you think you’re ready for enforcing AES for Kerberos? | Microsoft Community Hub Risk Associated with the Vulnerability When RC4 is used in Kerberos tickets, an authenticated attacker can request Service Tickets (TGS) for valid SPNs, capture these tickets, and perform offline brute-force attacks, particularly Kerberoasting scenarios, with the goal of recovering service account passwords. Compared to AES, RC4 allows significantly faster cracking, especially for older accounts or accounts with weak passwords. Technical Overview of the Exploitation In simplified terms, the exploitation flow occurs as follows: The attacker requests a TGS for a valid SPN. The KDC issues the ticket using RC4, when that algorithm is still accepted. The ticket is captured and analyzed offline. The service account password is recovered. The compromised account is used for lateral movement or privilege escalation. Official Timeline Defined by Microsoft Important clarification on enforcement behavior Explicit account encryption type configurations continue to be honored even during enforcement mode. The Kerberos hardening associated with CVE‑2026‑20833 focuses on changing the default behavior of the KDC, enforcing AES-only encryption for TGS ticket issuance when no explicit configuration exists. This approach follows the same enforcement model previously applied to Kerberos session keys in earlier security updates (for example, KB5021131 related to CVE‑2022‑37966), representing another step in the progressive removal of RC4 as an implicit fallback. January 2026 – Audit Phase Starting in January 2026, Microsoft initiated the Audit Phase related to changes in RC4 usage within Kerberos, as described in the official guidance associated with CVE-2026-20833. The primary objective of this phase is to allow organizations to identify existing RC4 dependencies before enforcement changes are applied in later phases. During this phase, no functional breakage is expected, as RC4 is still permitted by the KDC. However, additional auditing mechanisms were introduced, providing greater visibility into how Kerberos tickets are issued in the environment. Analysis is primarily based on the following events recorded in the Security Log of Domain Controllers: Event ID 4768 – Kerberos Authentication Service (AS request / Ticket Granting Ticket) Event ID 4769 – Kerberos Service Ticket Operations (Ticket Granting Service – TGS) Additional events related to the KDCSVC service These events allow identification of: the account that requested authentication the requested service or SPN the source host of the request the encryption algorithm used for the ticket and session key This information is critical for detecting scenarios where RC4 is still being implicitly used, enabling operations teams to plan remediation ahead of the enforcement phase. If these events are not being logged on Domain Controllers, it is necessary to verify whether Kerberos auditing is properly enabled. For Kerberos authentication events to be recorded in the Security Log, the corresponding audit policies must be configured. The minimum recommended configuration is to enable Success auditing for the following subcategories: Kerberos Authentication Service Kerberos Service Ticket Operations Verification can be performed directly on a Domain Controller using the following commands: auditpol /get /subcategory:"Kerberos Service Ticket Operations" auditpol /get /subcategory:"Kerberos Authentication Service" In enterprise environments, the recommended approach is to apply this configuration via Group Policy, ensuring consistency across all Domain Controllers. The corresponding policy can be found at: Computer Configuration - Policies - Windows Settings - Security Settings - Advanced Audit Policy Configuration - Audit Policies - Account Logon Once enabled, these audits record events 4768 and 4769 in the Domain Controllers’ Security Log, allowing analysis tools—such as inventory scripts or SIEM/Log Analytics queries—to accurately identify where RC4 is still present in the Kerberos authentication flow. April 2026 – Enforcement with Manual Rollback With the April 2026 update, the KDC begins operating in AES-only mode (0x18) when the msDS-SupportedEncryptionTypes attribute is not defined. This means RC4 is no longer accepted as an implicit fallback. During this phase, applications, accounts, or computers that still implicitly depend on RC4 may start failing. Manual rollback remains possible via explicit configuration of the attribute in Active Directory. July 2026 – Final Enforcement Starting in July 2026, audit mode and rollback options are removed. RC4 will only function if explicitly configured—a practice that is strongly discouraged. This represents the point of no return in the hardening process. Official Monitoring Approach Microsoft provides official scripts in the repository: https://github.com/microsoft/Kerberos-Crypto/tree/main/scripts The two primary scripts used in this analysis are: Get-KerbEncryptionUsage.ps1 The Get-KerbEncryptionUsage.ps1 script, provided by Microsoft in the Kerberos‑Crypto repository, is designed to identify how Kerberos tickets are issued in the environment by analyzing authentication events recorded on Domain Controllers. Data collection is primarily based on: Event ID 4768 – Kerberos Authentication Service (AS‑REQ / TGT issuance) Event ID 4769 – Kerberos Service Ticket Operations (TGS issuance) From these events, the script extracts and consolidates several relevant fields for authentication flow analysis: Time – when the authentication occurred Requestor – IP address or host that initiated the request Source – account that requested the ticket Target – requested service or SPN Type – operation type (AS or TGS) Ticket – algorithm used to encrypt the ticket SessionKey – algorithm used to protect the session key Based on these fields, it becomes possible to objectively identify which algorithms are being used in the environment, both for ticket issuance and session establishment. This visibility is essential for detecting RC4 dependencies in the Kerberos authentication flow, enabling precise identification of which clients, services, or accounts still rely on this legacy algorithm. Example usage: .\Get-KerbEncryptionUsage.ps1 -Encryption RC4 -Searchscope AllKdcs | Export-Csv -Path .\KerbUsage_RC4_All_ThisDC.csv -NoTypeInformation -Encoding UTF8 Data Consolidation and Analysis In enterprise environments, where event volumes may be high, it is recommended to consolidate script results into analytical tools such as Power BI to facilitate visualization and investigation. The presented image illustrates an example dashboard built from collected results, enabling visibility into: Total events analyzed Number of Domain Controllers involved Number of requesting clients (Requestors) Most frequently involved services or SPNs (Targets) Temporal distribution of events RC4 usage scenarios (Ticket, SessionKey, or both) This type of visualization enables rapid identification of RC4 usage patterns, remediation prioritization, and progress tracking as dependencies are eliminated. Additionally, dashboards help answer key operational questions, such as: Which services still depend on RC4 Which clients are negotiating RC4 for sessions Which Domain Controllers are issuing these tickets Whether RC4 usage is decreasing over time This combined automated collection + analytical visualization approach is the recommended strategy to prepare environments for the Microsoft changes related to CVE‑2026‑20833 and the progressive removal of RC4 in Kerberos. Visualizing Results with Power BI To facilitate analysis and monitoring of RC4 usage in Kerberos, it is recommended to consolidate script results into a Power BI analytical dashboard. 1. Install Power BI Desktop Download and install Power BI Desktop from the official Microsoft website 2. Execute data collection After running the Get-KerbEncryptionUsage.ps1 script, save the generated CSV file to the following directory: C:\Temp\Kerberos_KDC_usage_of_RC4_Logs\KerbEncryptionUsage_RC4.csv 3. Open the dashboard in Power BI Open the file RC4-KerbEncryptionUsage-Dashboards.pbix using Power BI Desktop. If you are interested, please leave a comment on this post with your email address, and I will be happy to share with you. 4. Update the data source If the CSV file is located in a different directory, it will be necessary to adjust the data source path in Power BI. As illustrated, the dashboard uses a parameter named CsvFilePath, which defines the path to the collected CSV file. To adjust it: Open Transform Data in Power BI. Locate the CsvFilePath parameter in the list of Queries. Update the value to the directory where the CSV file was saved. Click Refresh Preview or Refresh to update the data. Click Home → Close & Apply. This approach allows rapid identification of RC4 dependencies, prioritization of remediation actions, and tracking of progress throughout the elimination process. List-AccountKeys.ps1 This script is used to identify which long-term keys are present on user, computer, and service accounts, enabling verification of whether RC4 is still required or whether AES128/AES256 keys are already available. Interpreting Observed Scenarios Microsoft recommends analyzing RC4 usage by jointly considering two key fields present in Kerberos events: Ticket Encryption Type Session Encryption Type Each combination represents a distinct Kerberos behavior, indicating the source of the issue, risk level, and remediation point in the environment. In addition to events 4768 and 4769, updates released starting January 13, 2026, introduce new Kdcsvc events in the System Event Log that assist in identifying RC4 dependencies ahead of enforcement. These events include: Event ID 201 – RC4 usage detected because the client advertises only RC4 and the service does not have msDS-SupportedEncryptionTypes defined. Event ID 202 – RC4 usage detected because the service account does not have AES keys and the msDS-SupportedEncryptionTypes attribute is not defined. Event ID 203 – RC4 usage blocked (enforcement phase) because the client advertises only RC4 and the service does not have msDS-SupportedEncryptionTypes defined. Event ID 204 – RC4 usage blocked (enforcement phase) because the service account does not have AES keys and msDS-SupportedEncryptionTypes is not defined. Event ID 205 – Detection of explicit enablement of insecure algorithms (such as RC4) in the domain policy DefaultDomainSupportedEncTypes. Event ID 206 – RC4 usage detected because the service accepts only AES, but the client does not advertise AES support. Event ID 207 – RC4 usage detected because the service is configured for AES, but the service account does not have AES keys. Event ID 208 – RC4 usage blocked (enforcement phase) because the service accepts only AES and the client does not advertise AES support. Event ID 209 – RC4 usage blocked (enforcement phase) because the service accepts only AES, but the service account does not have AES keys. https://support.microsoft.com/en-gb/topic/how-to-manage-kerberos-kdc-usage-of-rc4-for-service-account-ticket-issuance-changes-related-to-cve-2026-20833-1ebcda33-720a-4da8-93c1-b0496e1910dc They indicate situations where RC4 usage will be blocked in future phases, allowing early detection of configuration issues in clients, services, or accounts. These events are logged under: Log: System Source: Kdcsvc Below are the primary scenarios observed during the analysis of Kerberos authentication behavior, highlighting how RC4 usage manifests across different ticket and session encryption combinations. Each scenario represents a distinct risk profile and indicates specific remediation actions required to ensure compliance with the upcoming enforcement phases. Scenario A – RC4 / RC4 In this scenario, both the Kerberos ticket and the session key are issued using RC4. This is the worst possible scenario from a security and compatibility perspective, as it indicates full and explicit dependence on RC4 in the authentication flow. This condition significantly increases exposure to Kerberoasting attacks, since RC4‑encrypted tickets can be subjected to offline brute-force attacks to recover service account passwords. In addition, environments remaining in this state have a high probability of authentication failure after the April 2026 updates, when RC4 will no longer be accepted as an implicit fallback by the KDC. Events Associated with This Scenario During the Audit Phase, this scenario is typically associated with: Event ID 201 – Kdcsvc Indicates that: the client advertises only RC4 the service does not have msDS-SupportedEncryptionTypes defined the Domain Controller does not have DefaultDomainSupportedEncTypes defined This means RC4 is being used implicitly. This event indicates that the authentication will fail during the enforcement phase. Event ID 202 – Kdcsvc Indicates that: the service account does not have AES keys the service does not have msDS-SupportedEncryptionTypes defined This typically occurs when: legacy accounts have never had their passwords reset only RC4 keys exist in Active Directory Possible Causes Common causes include: the originating client (Requestor) advertises only RC4 the target service (Target) is not explicitly configured to support AES the account has only legacy RC4 keys the msDS-SupportedEncryptionTypes attribute is not defined Recommended Actions To remediate this scenario: Correctly identify the object involved in the authentication flow, typically: a service account (SPN) a computer account or a Domain Controller computer object Verify whether the object has AES keys available using analysis tools or scripts such as List-AccountKeys.ps1. If AES keys are not present, reset the account password, forcing generation of modern cryptographic keys (AES128 and AES256). Explicitly define the msDS-SupportedEncryptionTypes attribute to enable AES support. Recommended value for modern environments: 0x18 (AES128 + AES256) = 24 As illustrated below, this configuration can be applied directly to the msDS-SupportedEncryptionTypes attribute in Active Directory. AES can also be enabled via Active Directory Users and Computers by explicitly selecting: This account supports Kerberos AES 128 bit encryption This account supports Kerberos AES 256 bit encryption These options ensure that new Kerberos tickets are issued using AES algorithms instead of RC4. Temporary RC4 Usage (Controlled Rollback) In transitional scenarios—during migration or troubleshooting—it may be acceptable to temporarily use: 0x1C (RC4 + AES) = 28 This configuration allows the object to accept both RC4 and AES simultaneously, functioning as a controlled rollback while legacy dependencies are identified and corrected. However, the final objective must be to fully eliminate RC4 before the final enforcement phase in July 2026, ensuring the environment operates exclusively with AES128 and AES256. Scenario B – AES / RC4 In this case, the ticket is protected with AES, but the session is still negotiated using RC4. This typically indicates a client limitation, legacy configuration, or restricted advertisement of supported algorithms. Events Associated with This Scenario During the Audit Phase, this scenario may generate: Event ID 206 Indicates that: the service accepts only AES the client does not advertise AES in the Advertised Etypes In this case, the client is the issue. Recommended Action Investigate the Requestor Validate operating system, client type, and advertised algorithms Review legacy GPOs, hardening configurations, or settings that still force RC4 For Linux clients or third‑party applications, review krb5.conf, keytabs, and Kerberos libraries Scenario C – RC4 / AES Here, the session already uses AES, but the ticket is still issued using RC4. This indicates an implicit RC4 dependency on the Target or KDC side, and the environment may fail once enforcement begins. Events Associated with This Scenario This scenario may generate: Event ID 205 Indicates that the domain has explicit insecure algorithm configuration in: DefaultDomainSupportedEncTypes This means RC4 is explicitly allowed at the domain level. Recommended Action Correct the Target object Explicitly define msDS-SupportedEncryptionTypes with 0x18 = 24 Revalidate new ticket issuance to confirm full migration to AES / AES Conclusion CVE‑2026‑20833 represents a structural change in Kerberos behavior within Active Directory environments. Proper monitoring is essential before April 2026, and the msDS-SupportedEncryptionTypes attribute becomes the primary control point for service accounts, computer accounts, and Domain Controllers. July 2026 represents the final enforcement point, after which there will be no implicit rollback to RC4.Warning: PIM disconnects users from Teams Mobile
I have been working with Microsoft Support on this issue for three months. Hopefully I can save others the trouble. Sometime around April 2024, I and my colleagues started seeing regular alerts on our mobile devices saying "Open Teams to continue receiving notifications for <email address>", or "<email address> needs to sign in to see notifications". Just as promised, after this message appears, we do not get notified about messages and Teams calls do not ring on our mobile devices until we open Teams. We eventually determined that these alerts coincided with activating or deactivating PIM roles. Apparently, a change was made to Privileged Identity Management in Microsoft Entra ID around that time whereby users' tokens are invalidated when a role is activated or deactivated. Quoting the Microsoft Support rep: "When a user's role changes (either due to activation or expiration), Skype AAD[?] will revoke existing tokens of that users. Skype AAD will also notify PNH about that token revocation. This is expected behavior and is working as designed. These changes were rolled out in Skype AAD in April/May 2024 which is since when you are facing the issue as well." Anyway, as far as I can tell, this change was not announced or documented anywhere, so hopefully this message will show up in the search results of my fellow admins who are dealing with this.Can the built-in "No account? Create one" link redirect to a custom sign-up page?
I'm using Microsoft Entra External ID with a built-in sign-in/sign-up user flow. On the Microsoft-hosted sign-in page, the "No account? Create one" link always redirects users to the default Entra sign-up page. I already have a custom registration page and would like this built-in link to redirect to my custom URL instead. Is there any supported way to customize the destination of this link in a built-in user flow? If not, could someone confirm whether this behavior is fixed by design? Thanks!Request to enable preview feature - Face Check with CAP
Dear Microsoft, I am on a business premium plan for my home test tenant. I cannot raise ticket nor do I have an account manager. I know this is in private preview. I would like my tenant to be enabled to test this new Verified ID feature to have "Face Check" in CAP as one of the Grant conditions. tenant id: bc85b508-0107-4472-a49c-fc8cefd4f0d7 Thank you.Risky sign-ins not showing anything
Hi, For some time already, I am not sure why but I cannot see anything in risky sign-ins in Identity Protection (MS Entra). Even when I receive a summary email (Microsoft Entra ID Protection Weekly Digest) mentioning there were risky sinn-ings detected. When I click on the risky signings directly in the email to take me to the report, I see no data there at all... When I modify filters to include all, nothing shows up either. It has been like this for few months already. Before, I could see them with no issues. Has anything changed? Or why I can't see any records?
Windows Hello passkeys dialog appearing and cannot remove or suppress it.
Hi everyone, I’m dealing with a persistent Windows Hello and passkey issue in Chrome and Brave and yes this is relevant as they're the only browsers having this issue whilst Edge for example is fine, and at this point I’m trying to understand whether this is expected behavior, a bug, or a design oversight. PS. Yes, I'm in contact with related browser support teams but since they seem utterly hopeless i'm asking here, since its at least partially Windows Hello issue. Problem description Even with: Password managers disabled in browser settings, Windows Hello disabled in Chrome/Brave settings, Windows Hello PIN enabled only for device login, Passkeys still stored under chrome://settings/passkeys (which I cannot delete since its used for logging on the device), The devices are connected to Entra ID but this is not required to reproduce the issue although a buisness account configuration creates a Passkey with Windows Hello afaik. Observed behavior When I attempt to sign in on office.com, Windows Hello automatically triggers a dialog offering authentication via passkeys, even though: I don’t want passkeys used for browser logins, passkeys are turned off everywhere they can be, Windows Hello is intended only for local device authentication. The dialog cannot be suppressed, disabled, or hidden(trust me, i tried for weeks). It effectively forces the Windows Hello prompt as a primary option, which causes problems both personally and in business contexts (wrong credential signaling, misleading users that are supposed to use a dedicated password manager solution insted of browser password managers, enforcing an unwanted authentication flow, etc.). What I already verified Many, many, (too many) Windows registry workarounds that never worked. Dug through almost all flags on those browsers. Chrome/Brave → Password Manager: disabled Chrome/Brave → Windows Hello toggle: off Looked through what feels like almost every related option in Windows Settings. Tried gpedit.msc local rules System up to date Windows Hello configured to use PIN, but stores "passkeys used to log on to this device" Why this is a problem Windows Hello automatically assumes that the device-level Windows Hello credentials should always be available as a WebAuthn authenticator. This feels like a big security and UX issue due to: unexpected authentication dialogs, Inability to controll where and how passkey credential are shared to applications, inability to turn the feature off, no administrative or local option to disable Hello for WebAuthn separately from device login. Buisness users either having issues with keeping passwords in order (our buissnes uses a dedicated Password Manager but this behaviour covers its dialog option) or not having PIN to their devices (when I disable windows hello entierly, since when there is no passkeys the option doesn't appear) Questions Is there any supported way to disable Windows Hello as a WebAuthn/passkey option in browsers, while keeping Hello enabled for local device login? Is this expected behavior from the Windows Hello, or is it considered a bug? Are there registry/policy settings (documented or upcoming) that allow disabling the Windows platform authenticator specifically for browsers like Chrome and Brave? Is Microsoft aware of this issue? If so, is it tracked anywhere? Additional notes This issue replicates 100% across (as long as there are passkeys configured): Windows 11 devices i've managed to get my hands on, Chrome and Brave (latest versions), multiple Microsoft accounts and tenants, multiple clean installations. Any guidance or clarification from the Windows security or identity teams would be greatly appreciated. And honestly if there is any more info i could possibly provide PLEASE ask away.
passkeys in the Authenticator app regarding attestation
I have a question about passkeys in the Authenticator app regarding attestation in connection with QR code-based cross-device sign-in. When we register a passkey with attestation enabled in the Authenticator app, it can be used to complete the sign-in process on another device via QR code and Bluetooth Low Energy. According to Microsoft’s documentation, this shouldn’t be possible with attestation enabled, yet it works. What are we misunderstanding here? https://learn.microsoft.com/en-us/entra/identity/authentication/how-to-enable-authenticator-passkey Thanks for your inputs. Johannes
