Microsoft Teams - Operator Connect Emergency calls (Spain)
Hi, We are testing in LAB with Operator Connect the Emergency calls in SPAIN (number 112). The configuration in the Tenant for Emergency calls seems to be OK. If we test the Emergecy calls with DR it is working fine, the emergency address is showed correctly in Teams client and it is notified to the Notifiacion group. But if we test with a Operator Connet number seems to be a normal call and it is not notified to the Notification group... Are supported the emergency call routing policy for Operator Connect? Is there any configuation dedicated for Emergency calls Operator Connect? Thank you, Regards David Lozano
Direct Routing Emergency Calling
I recently watched https://www.youtube.com/watch?v=LSz8Klbx27M It was a great video but it left me with a question about emergency calling through direct routing when you don't care about dynamic location services. If you are using direct routing and don't care about dynamic locations do you still need to setup the emergency routing policy to specifically route 911 calls? If you just have a normal voice route that captures the 911 digits is that sufficient to transfer the call to the carrier and then have them deal with the 911 call however they would?
