How to Fix Azure Event Grid Entra Authentication issue for ACS and Dynamics 365 integrated Webhooks
Introduction: Azure Event Grid is a powerful event routing service that enables event-driven architectures in Azure. When delivering events to webhook endpoints, security becomes paramount. Microsoft provides a secure webhook delivery mechanism using Microsoft Entra ID (formerly Azure Active Directory) authentication through the AzureEventGridSecureWebhookSubscriber role. Problem Statement: When integrating Azure Communication Services with Dynamics 365 Contact Center using Microsoft Entra ID-authenticated Event Grid webhooks, the Event Grid subscription deployment fails with an error: "HTTP POST request failed with unknown error code" with empty HTTP status and code. For example: Important Note: Before moving forward, please verify that you have the Owner role assigned on app to create event subscription. Refer to the Microsoft guidelines below to validate the required prerequisites before proceeding: Set up incoming calls, call recording, and SMS services | Microsoft Learn Why This Happens: This happens because AzureEventGridSecureWebhookSubscriber role is NOT properly configured on Microsoft EventGrid SP (Service Principal) and event subscription entra ID or application who is trying to create event grid subscription. What is AzureEventGridSecureWebhookSubscriber Role: The AzureEventGridSecureWebhookSubscriber is an Azure Entra application role that: Enables your application to verify the identity of event senders Allows specific users/applications to create event subscriptions Authorizes Event Grid to deliver events to your webhook How It Works: Role Creation: You create this app role in your destination webhook application's Azure Entra registration Role Assignment: You assign this role to: Microsoft Event Grid service principal (so it can deliver events) Either Entra ID / Entra User or Event subscription creator applications (so they can create event grid subscriptions) Token Validation: When Event Grid delivers events, it includes an Azure Entra token with this role claim Authorization Check: Your webhook validates the token and checks for the role Key Participants: Webhook Application (Your App) Purpose: Receives and processes events App Registration: Created in Azure Entra Contains: The AzureEventGridSecureWebhookSubscriber app role Validates: Incoming tokens from Event Grid Microsoft Event Grid Service Principal Purpose: Delivers events to webhooks App ID: Different per Azure cloud (Public, Government, etc.) Public Azure: 4962773b-9cdb-44cf-a8bf-237846a00ab7 Needs: AzureEventGridSecureWebhookSubscriber role assigned Event Subscription Creator Entra or Application Purpose: Creates event subscriptions Could be: You, Your deployment pipeline, admin tool, or another application Needs: AzureEventGridSecureWebhookSubscriber role assigned Although the full PowerShell script is documented in the below Event Grid documentation, it may be complex to interpret and troubleshoot. Azure PowerShell - Secure WebHook delivery with Microsoft Entra Application in Azure Event Grid - Azure Event Grid | Microsoft Learn To improve accessibility, the following section provides a simplified step-by-step tested solution along with verification steps suitable for all users including non-technical: Steps: STEP 1: Verify/Create Microsoft.EventGrid Service Principal Azure Portal → Microsoft Entra ID → Enterprise applications Change filter to Application type: Microsoft Applications Search for: Microsoft.EventGrid Ideally, your Azure subscription should include this application ID, which is common across all Azure subscriptions: 4962773b-9cdb-44cf-a8bf-237846a00ab7. If this application ID is not present, please contact your Azure Cloud Administrator. STEP 2: Create the App Role "AzureEventGridSecureWebhookSubscriber" Using Azure Portal: Navigate to your Webhook App Registration: Azure Portal → Microsoft Entra ID → App registrations Click All applications Find your app by searching OR use the Object ID you have Click on your app Create the App Role: Display name: AzureEventGridSecureWebhookSubscriber Allowed member types: Both (Users/Groups + Applications) Value: AzureEventGridSecureWebhookSubscriber Description: Azure Event Grid Role Do you want to enable this app role?: Yes In left menu, click App roles Click + Create app role Fill in the form: Click Apply STEP 3: Assign YOUR USER to the Role Using Azure Portal: Switch to Enterprise Application view: Azure Portal → Microsoft Entra ID → Enterprise applications Search for your webhook app (by name) Click on it Assign yourself: In left menu, click Users and groups Click + Add user/group Under Users, click None Selected Search for your user account (use your email) Select yourself Click Select Under Select a role, click None Selected Select AzureEventGridSecureWebhookSubscriber Click Select Click Assign STEP 4: Assign Microsoft.EventGrid Service Principal to the Role This step MUST be done via PowerShell or Azure CLI (Portal doesn't support this directly as we have seen) so PowerShell is recommended You will need to execute this step with the help of your Entra admin. # Connect to Microsoft Graph Connect-MgGraph -Scopes "AppRoleAssignment.ReadWrite.All" # Replace this with your webhook app's Application (client) ID $webhookAppId = "YOUR-WEBHOOK-APP-ID-HERE" #starting with c5 # Get your webhook app's service principal $webhookSP = Get-MgServicePrincipal -Filter "appId eq '$webhookAppId'" Write-Host " Found webhook app: $($webhookSP.DisplayName)" # Get Event Grid service principal $eventGridSP = Get-MgServicePrincipal -Filter "appId eq '4962773b-9cdb-44cf-a8bf-237846a00ab7'" Write-Host " Found Event Grid service principal" # Get the app role $appRole = $webhookSP.AppRoles | Where-Object {$_.Value -eq "AzureEventGridSecureWebhookSubscriber"} Write-Host " Found app role: $($appRole.DisplayName)" # Create the assignment New-MgServicePrincipalAppRoleAssignment ` -ServicePrincipalId $eventGridSP.Id ` -PrincipalId $eventGridSP.Id ` -ResourceId $webhookSP.Id ` -AppRoleId $appRole.Id Write-Host "Successfully assigned Event Grid to your webhook app!" Verification Steps: Verify the App Role was created: Your App Registration → App roles You should see: AzureEventGridSecureWebhookSubscriber Verify your user assignment: Enterprise application (your webhook app) → Users and groups You should see your user with role AzureEventGridSecureWebhookSubscriber Verify Event Grid assignment: Same location → Users and groups You should see Microsoft.EventGrid with role AzureEventGridSecureWebhookSubscriber Sample Flow: Analogy For Simplification: Lets think it similar to the construction site bulding where you are the owner of the building. Building = Azure Entra app (webhook app) Building (Azure Entra App Registration for Webhook) ├─ Building Name: "MyWebhook-App" ├─ Building Address: Application ID ├─ Building Owner: You ├─ Security System: App Roles (the security badges you create) └─ Security Team: Azure Entra and your actual webhook auth code (which validates tokens) like doorman Step 1: Creat the badge (App role) You (the building owner) create a special badge: - Badge name: "AzureEventGridSecureWebhookSubscriber" - Badge color: Let's say it's GOLD - Who can have it: Companies (Applications) and People (Users) This badge is stored in your building's system (Webhook App Registration) Step 2: Give badge to the Event Grid Service: Event Grid: "Hey, I need to deliver messages to your building" You: "Okay, here's a GOLD badge for your SP" Event Grid: *wears the badge* Now Event Grid can: - Show the badge to Azure Entra - Get tokens that say "I have the GOLD badge" - Deliver messages to your webhook Step 3: Give badge to yourself (or your deployment tool) You also need a GOLD badge because: - You want to create event grid event subscriptions - Entra checks: "Does this person have a GOLD badge?" - If yes: You can create subscriptions - If no: "Access denied" Your deployment pipeline also gets a GOLD badge: - So it can automatically set up event subscriptions during CI/CD deployments Disclaimer: The sample scripts provided in this article are provided AS IS without warranty of any kind. The author is not responsible for any issues, damages, or problems that may arise from using these scripts. Users should thoroughly test any implementation in their environment before deploying to production. Azure services and APIs may change over time, which could affect the functionality of the provided scripts. Always refer to the latest Azure documentation for the most up-to-date information. Thanks for reading this blog! I hope you found it helpful and informative for this specific integration use case 😀
Azure support team not responding to support request
I am posting here because I have not received a response to my support request despite my plan stating that I should hear back within 8 hours. It has now gone a day beyond that limit, and I am still waiting for assistance with this urgent matter. This issue is critical for my operations, and the delay is unacceptable. The ticket/reference number for my original support request was 2410100040000309. And I have created a brand new service request with ID 2412160040010160. I need this addressed immediately.Applying DevOps Principles on Lean Infrastructure. Lessons From Scaling to 102K Users.
Hi Azure Community, I'm a Microsoft Certified DevOps Engineer, and I want to share an unusual journey. I have been applying DevOps principles on traditional VPS infrastructure to scale to 102,000 users with 99.2% uptime. Why am I posting this in an Azure community? Because I'm planning migration to Azure in 2026, and I want to understand: What mistakes am I already making that will bite me during migration? THE CURRENT SETUP Platform: Social commerce (West Africa) Users: 102,000 active Monthly events: 2 million Uptime: 99.2% Infrastructure: Single VPS Stack: PHP/Laravel, MySQL, Redis Yes - one VPS. No cloud. No Kubernetes. No microservices. WHY I HAVEN'T USED AZURE YET Honest answer: Budget constraints in emerging market startup ecosystem. At our current scale, fully managed Azure services would significantly increase monthly burn before product-market expansion. The funding we raised needs to last through growth milestones. The trade: I manually optimize what Azure would auto-scale. I debug what Application Insights would catch. I do by hand what Azure Functions would automate. DEVOPS PRACTICES THAT KEPT US RUNNING Even on single-server infrastructure, core DevOps principles still apply: CI/CD Pipeline (GitHub Actions) • 3-5 deployments weekly • Zero-downtime deploys • Automated rollback on health check failures • Feature flags for gradual rollouts Monitoring & Observability • Custom monitoring (would love Application Insights) • Real-time alerting • Performance tracking and slow query detection • Resource usage monitoring Automation • Automated backups • Automated database optimization • Automated image compression • Automated security updates Infrastructure as Code • Configs in Git • Deployment scripts • Environment variables • Documented procedures Testing & Quality • Automated test suite • Pre-deployment health checks • Staging environment • Post-deployment verification KEY OPTIMIZATIONS Async Job Processing • Upload endpoint: 8 seconds → 340ms • 4x capacity increase Database Optimization • Feed loading: 6.4 seconds → 280ms • Strategic caching • Batch processing Image Compression • 3-8MB → 180KB (94% reduction) • Critical for mobile users Caching Strategy • Redis for hot data • Query result caching • Smart invalidation Progressive Enhancement • Server-rendered pages • 2-3 second loads on 4G WHAT I'M WORRIED ABOUT FOR AZURE MIGRATION This is where I need your help: Architecture Decisions • App Service vs Functions + managed services? • MySQL vs Azure SQL? • When does cost/benefit flip for managed services? Cost Management • How do startups manage Azure costs during growth? • Reserved instances vs pay-as-you-go? • Which Azure services are worth the premium? Migration Strategy • Lift-and-shift first, or re-architect immediately? • Zero-downtime migration with 102K active users? • Validation approach before full cutover? Monitoring & DevOps • Application Insights - worth it from day one? • Azure DevOps vs GitHub Actions for Azure deployments? • Operational burden reduction with managed services? Development Workflow • Local development against Azure services? • Cost-effective staging environments? • Testing Azure features without constant bills? MY PLANNED MIGRATION PATH Phase 1: Hybrid (Q1 2026) • Azure CDN for static assets • Azure Blob Storage for images • Application Insights trial • Keep compute on VPS Phase 2: Compute Migration (Q2 2026) • App Service for API • Azure Database for MySQL • Azure Cache for Redis • VPS for background jobs Phase 3: Full Azure (Q3 2026) • Azure Functions for processing • Full managed services • Retire VPS QUESTIONS FOR THIS COMMUNITY Question 1: Am I making migration harder by waiting? Should I have started with Azure at higher cost to avoid technical debt? Question 2: What will break when I migrate? What works on VPS but fails in cloud? What assumptions won't hold? Question 3: How do I validate before cutting over? Parallel infrastructure? Gradual traffic shift? Safe patterns? Question 4: Cost optimization from day one? What to optimize immediately vs later? Common cost mistakes? Question 5: DevOps practices that transfer? What stays the same? What needs rethinking for cloud-native? THE BIGGER QUESTION Have you migrated from self-hosted to Azure? What surprised you? I know my setup isn't best practice by Azure standards. But it's working, and I've learned optimization, monitoring, and DevOps fundamentals in practice. Will those lessons transfer? Or am I building habits that cloud will expose as problematic? Looking forward to insights from folks who've made similar migrations. --- About the Author: Microsoft Certified DevOps Engineer and Azure Developer. CTO at social commerce platform scaling in West Africa. Preparing for phased Azure migration in 2026. P.S. I got the Azure certifications to prepare for this migration. Now I need real-world wisdom from people who've actually done it!
RHEL In-place upgrades and Azure Update Manager
Following the process in this article will cause a disconnection between the data plane and the control plane of the virtual machine (VM). Azure capabilities such as Auto guest patching, Auto OS image upgrades, Hotpatching, and Azure Update Manager won't be available. To utilize these features, it's recommended to create a new VM using your preferred operating system instead of performing an in-place upgrade. According to https://learn.microsoft.com/en-us/azure/virtual-machines/workloads/redhat/redhat-in-place-upgrade, Azure Update Manager will break if any RHEL in-place upgrades are performed due to data/control plane disconnect. As a Microsoft product, this dilemma seems to defeat the benefits of AUM if you're someone like me who uses Redhat 'pet' VMs (as opposed to 'cattle' VMs) for work, and would frankly like to centralize all operations within the lifecycle of a Linux box inside the Azure tenant (patching, upgrading, rollback, any possible automation/application deployment etc). Unfortunately it would seem that this issue is largely something outside of the Azure customer's control. So, to anyone with esoteric Azure knowledge: what gives? Why and how is there a data disconnect between the control planes? What does the process look like from a bird's eye view? Given that the issue exists in the first place I would imagine that there is some kind of developmental contradiction, otherwise a feature like this probably would have been figured out a while ago (or that it is, as I suspect, simply not high priority enough despite a solution which may already exist in development). Furthermore, for those who may have more intimate info on the matter, does any sort of discussion or planning of a solution for this issue exist? With kindness, MadDogOfShimanoHow to deploy n8n on Azure App Service and leverage the benefits provided by Azure.
Lately, n8n has been gaining serious traction in the automation world—and it’s easy to see why. With its open-source core, visual workflow builder, and endless integration capabilities, it has become a favorite for developers and tech teams looking to automate processes without being locked into a single vendor. Given all the buzz, I thought it would be the perfect time to share a practical way to run n8n on Microsoft Azure using App Service. Why? Because Azure offers a solid, scalable, and secure platform that makes deployment easy, while still giving you full control over your container and configurations. Whether you're building a quick demo or setting up a production-ready instance, Azure App Service brings a lot of advantages to the table—like simplified scaling, integrated monitoring, built-in security features, and seamless CI/CD support. In this post, I’ll walk you through how to get your own n8n instance up and running on Azure—from creating the resource group to setting up environment variables and deploying the container. If you're into low-code automation and cloud-native solutions, this is a great way to combine both worlds. The first step is to create our Resource Group (RG); in my case, I will name it "n8n-rg". Now we proceed to create the App Service. At this point, it's important to select the appropriate configuration depending on your needs—for example, whether or not you want to include a database. If you choose to include one, Azure will handle the connections for you, and you can select from various types. In my case, I will proceed without a database. Proceed to configure the instance details. First, select the instance name, the 'Publish' option, and the 'Operating System'. In this case, it is important to choose 'Publish: Container', set the operating system to Linux, and most importantly select the region closest to you or your clients. Service Plan configuration. Here, you should select the plan based on your specific needs. Keep in mind that we are using a PaaS offering, which means that underlying compute resources like CPU and RAM are still being utilized. Depending on the expected workload, you can choose the most appropriate plan. Secondly—and very importantly—consider the features offered by each tier, such as redundancy, backup, autoscaling, custom domains, etc. In my case, I will use the Basic B1 plan. In the Database section, we do not select any option. Remember that this will depend on your specific requirements. In the Container section, under 'Image Source', select 'Other container registries'. For production environments, I recommend using Azure Container Registry (ACR) and pulling the n8n image from there. Now we will configure the Docker Hub options. This step is related to the previous one, as the available options vary depending on the image source. In our case, we will use the public n8n image from Docker Hub, so we select 'Public' and proceed to fill in the required fields: the first being the server, and the second the image name. This step is very important—use the exact same values to avoid issues. In the Networking section, we will select the values as shown in the image. This configuration will depend on your specific use case—particularly whether to enable Virtual Network (VNet) integration or not. VNet integration is typically used when the App Service needs to securely communicate with private resources (such as databases, APIs, or services) that reside within an Azure Virtual Network. Since this is a demo environment, we will leave the default settings without enabling VNet integration. In the 'Monitoring and Security' section, it is essential to enable these features to ensure traceability, observability, and additional security layers. This is considered a minimum requirement in production environments. At the very least, make sure to enable Application Insights by selecting 'Yes'. Finally, click on 'Create' and wait for the deployment process to complete. Now we will 'stop' our Web App, as we need to make some preliminary modifications. To do this, go to the main overview page of the Web App and click on 'Stop'. In the same Web App overview page, navigate through the left-hand panel to the 'Settings' section. Once there, click on it and select 'Environment Variables'. Environment variables are key-value pairs used to configure the behavior of your application without changing the source code. In the case of n8n, they are essential for defining authentication, webhook behavior, port configuration, timezone settings, and more. Environment variables within Azure specifically in Web Apps function the same way as they do outside of Azure. They allow you to configure your application's behavior without modifying the source code. In this case, we will add the following variables required for n8n to operate properly. Note: The variable APP_SERVICE_STORAGE should only be modified by setting it to true. Once the environment variables have been added, proceed to save them by clicking 'Apply' and confirming the changes. A confirmation dialog will appear to finalize the operation. Restart the Web App. This second startup may take longer than usual, typically around 5 to 7 minutes, as the environment initializes with the new configuration. Now, as we can see, the application has loaded successfully, and we can start using our own n8n server hosted on Azure. As you can observe, it references the host configured in the App Service. I hope you found this guide helpful and that it serves as a useful resource for deploying n8n on Azure App Service. If you have any questions or need further clarification, feel free to reach out—I'd be happy to help.
Scaling Smart with Azure: Architecture That Works
Hi Tech Community! I’m Zainab, currently based in Abu Dhabi and serving as Vice President of Finance & HR at Hoddz Trends LLC a global tech solutions company headquartered in Arkansas, USA. While I lead on strategy, people, and financials, I also roll up my sleeves when it comes to tech innovation. In this discussion, I want to explore the real-world challenges of scaling systems with Microsoft Azure. From choosing the right architecture to optimizing performance and cost, I’ll be sharing insights drawn from experience and I’d love to hear yours too. Whether you're building from scratch, migrating legacy systems, or refining deployments, let’s talk about what actually works.
Error Running Script in Runbook with System Assigned Managed Identity
Hello everyone, I could use some assistance, please. I'm encountering an error when trying to run a script within a runbook. I'm using PowerShell 5.1 with a system-assigned managed identity. The script works find without using the managed identiy via powershell outside of azure. Error: System.Management.Automation.ParameterBindingException: Cannot process command because of one or more missing mandatory parameters: Credential. at System.Management.Automation.CmdletParameterBinderController.PromptForMissingMandatoryParameters(Collection1 fieldDescriptionList, Collection1 missingMandatoryParameters) at System.Management.Automation.CmdletParameterBinderController.HandleUnboundMandatoryParameters I am using this script Connect-ExchangeOnline -ManagedIdentity -Organization domain removed for privacy reasons # Specify the user's mailbox identity $mailboxIdentity = "email address removed for privacy reasons" # Get mailbox configuration and statistics for the specified mailbox $mailboxConfig = Get-Mailbox -Identity $mailboxIdentity $mailboxStats = Get-MailboxStatistics -Identity $mailboxIdentity # Check if TotalItemSize and ProhibitSendQuota are not null and extract the sizes if ($mailboxStats.TotalItemSize -and $mailboxConfig.ProhibitSendQuota) { $totalSizeBytes = $mailboxStats.TotalItemSize.Value.ToString().Split("(")[1].Split(" ")[0].Replace(",", "") -as [double] $prohibitQuotaBytes = $mailboxConfig.ProhibitSendQuota.ToString().Split("(")[1].Split(" ")[0].Replace(",", "") -as [double] # Convert sizes from bytes to gigabytes $totalMailboxSize = $totalSizeBytes / 1GB $mailboxWarningQuota = $prohibitQuotaBytes / 1GB # Check if the mailbox size exceeds 90% of the warning quota if ($totalMailboxSize -ge ($mailboxWarningQuota * 0.0)) { # Send an email notification $emailBody = "The mailbox $($mailboxIdentity) has reached $($totalMailboxSize) GB, which exceeds 90% of the warning quota." Send-MailMessage -To "email address removed for privacy reasons" -From "email address removed for privacy reasons" -Subject "Mailbox Size Warning" -Body $emailBody -SmtpServer "smtp.office365.com" -Port 587 -UseSsl -Credential (Get-Credential) } } else { Write-Host "The required values(TotalItemSize or ProhibitSendQuota) are not available." }
Azure Form Recognizer Redaction Issue with Scanned PDFs and Page Size Variations
Hi all, I’m working on a PDF redaction process using Azure Form Recognizer and Azure Functions. The flow works well in most cases — I extract the text and bounding box coordinates and apply redaction based on that. However, I’m facing an issue with scanned PDFs or PDFs with slightly different page sizes. In these cases, the redaction boxes don’t align properly — they either miss the text or appear slightly off (above or below the intended area). It seems like the coordinate mapping doesn't match accurately when the document isn't a standard A4 size or has DPI inconsistencies. Has anyone else encountered this? Any suggestions on: Adjusting for page size or DPI dynamically? Mapping normalized coordinates correctly for scanned PDFs? Appreciate any help or suggestions!
