cloud pbx
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Dial Call queue by extension (Cloud PBX)
Hello there, We are looking to migrate to Cloud PBX and we have some internal call queues for the internal helpdesk or Accounting department, etc. Users currently just dial an extension number, and it will call the relevant queue. However, I cannot see how you would set this up in the Teams admin centre. Would I need to assign a Phone system Virtual user license and a phone number to each resource account connected to a call queue, then update the resource account in azure ad telephone attribute? Can anybody advise? Thanks,Solved1.6KViews0likes1Comment