"Share to Outlook" to include Chat sender's name in "from" field
We have recently implemented TEAMS for our company of 150 who are now working from home. We of the IT support group are finding that people are contacting us through TEAMS rather than going through our "normal" channel of sending an email to our tech support mailbox. We'd like to be able to take a TEAMS chat message and forward it to to the tech support email address. Now when you "share to outlook", the address is always our own (not the person seeking help). Is there a way to extract the user's account information to put into the "from" field? before sending the email? Thinking of maybe a Powershell script or PowerApp that would do this for us. Thanks. --- L