ccx
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Calls being placed on hold after sharing screen
Just go our first CCX device for testing and I just tried to test a screen sharing while on an audio only call on the CCX. I have Windows 10 with Teams along with a CCX 500 phone. My colleague has Windows 10 and the Teams client, and a headset. I was talking to him via the CCX and he tried to share screens with me, on his end no errors, on my end absolutely nothing happened. Then I tried to share my screen with him from my computer and it put our audio call on the CCX immediately on hold, on the computer it had the small "Lets talk" button in the bottom right, if you click that still no audio. Of note even with a VVX device and Teams, we had similar behavior of having the call put on hold. My hope was getting a CCX device would have solved this issue. In Skype this worked without issue.Solved42KViews2likes15Comments