Voice call
4 TopicsTeams VOIP signalling protocol and TCP port numbers?
I understand MS teams is using HTTP/HTTPS TCP port 80/443 for call setup, So If I want to apply QoS how can I capture the specific HTTP/HTTPs traffics for MS-Teams? excluding all the other web browsing traffics. The requirement is only to prioritise MS-Teams voip signalling traffics. Thanks2.9KViews0likes2CommentsDisable peer local LAN connectivity on 1 to 1 calls
We are observing two behaviors when making calls on Teams. Both Teams callers are on the same LAN network. 1. When setting up a meeting in Teams, and both callers connect to the meeting, the calls go to the Teams server on Office365 and the calls are stable. 2. When calling 1 to 1 directly, the traffic goes peer to peer on the same LAN. We have IDS systems that stop this behavior. The call quality is not the best due to IDS system. Is there a way to set all calls to go to the cloud Teams server to avoid issues with our local IDS? We are office 365 clients. ThanksSolved4.7KViews0likes2Comments"Sorry, we couldn't connect you"
Hello, I have seen this issue on forums before but couldn't really find any solution yet so I am asking here. One of my colleagues gets the "Sorry, we couldn't connect you" message when she tries to initiate or answer voice or video calls. It happens both on the desktop app and the browser version. Any suggestions on how to fix this would be much appreciated.11KViews0likes1CommentOutbound calls. couldn't complete the call, check you are using the correct number format
Hi all, I can't make outbound calls to PSTN, I get this error: couldn't complete the call, check you are using the correct number format... check with admin blah blah blah I get the similar error when I call that user number via PSTN from an Australian number. I'm on an Australian tenant, user location Australia. User location was set to US so a US number could be assigned then set back to Australia. Have tried setting user back to US, made no difference. E1 + Phone System + Domestic and International Calling Plan. US phone assigned to the user, since we can only get Australian service numbers. Only using the number as users required to have a number to make PSTN calls. I can call my Australian service numbers and the call flow works as expected and the user can take those calls. I don't have any dialling plans setup. I didn't think I would need any. Anyone got any ideas what the problem is?8.7KViews0likes1Comment