News to Know – Volume 3, Edition 3, March 2026
This month’s newsletter brings you the latest updates, insights and learnings to help you turn employee listening into action with Viva Glint & Pulse. As organizations continue to navigate AI-driven change, we’re focused on helping you measure what matters, understand impact, and sustain momentum across your employee experience strategy. New on your Viva Glint platform This section highlights new capabilities and updates now available to help you strengthen security, reporting, and administrative control in Viva Glint. User access: Roles and permission enhancements. In our March release, we’re introducing updates that improve security and provide more flexible, least-privilege access for enterprise organizations. Learn more here. New role: Survey Designer The Survey Designer role helps organizations assign access specifically for creating and deploying Viva Glint surveys—without granting broader administrative permissions. This targeted role is useful for programs such as AI transformation, hybrid work, and other change-management employee listening initiatives. New permissions: We’re introducing more granular permissions for Advanced Configuration, Question Library, Service Configuration (settings), Nudges, and Viva integrations. Existing Company Admins will be granted Advanced Configuration access by default. Company Admin is now renamed Viva Glint Service Admin. Assignment of new service admins will be restricted to the Microsoft 365 admin center for tighter governance and streamlined administration. Copilot reporting: Copilot control migration to Microsoft 365 admin center. Starting in March 2026, Viva Glint will use the Microsoft 365 admin center as the single control plane for Copilot access—consistent with other Microsoft Copilot experiences. As part of this change, the existing admin toggles for Copilot access in Viva Glint will be removed, and Copilot will default to ON at the Viva Glint platform level. Customers can transition to this new control model between March and April 2026 after completing setup in Microsoft 365 admin center using Viva Feature Access Management (VFAM) to configure Copilot access for Viva Glint. For more information, please visit: Manage Copilot access in Viva Glint, Manage Viva Glint Copilot access in Microsoft 365 admin center, and Data, privacy, and security for Microsoft 365 Copilot in Viva Glint. Reporting: Privacy safeguard for live response rate reporting. For Live surveys, the Add section side pane in reporting is now limited to response-rate visuals only: Response rate history and Response rate by demographic. All score and results visuals have been removed to reinforce privacy safeguards and ensure response rate reporting remains aligned to intended use by restricting users with access to the response rate report during survey live to view response rate information only. Learn more here. Reporting: Dashboard default tag on Reports landing page. On the Reports screen, report tiles that sit behind a dashboard experience now include a Dashboard default tag—making it easy to see, at a glance, which report is connected to a dashboard. Reporting: Benchmark refresh schedule and opt-in reminder. Global benchmarks, including High‑Performing Global benchmarks (Top 25% and Top 10%), have been refreshed and include data collected from January 2025 through December 2025. Industry, Country, and Region benchmarks are currently scheduled to be refreshed and released in July. To access external benchmark comparisons in reporting, customers must opt in to benchmarking. Opting in increases the overall benchmark data pool, improves data coverage, and supports a broader set of benchmark suites. Customers who have not opted in won’t be able to view or include external benchmarks in their reports. Coming soon to Viva Glint The following section offers an early look at capabilities coming to Viva Glint shaping the future of continuous listening, analytics, and AI‑powered insight. Copilot Highlights | General Availability in April. Copilot Highlights, currently in preview, moves to general availability in April 2026. This feature generates AI-powered summaries of employee survey results directly within Team Summary and Executive Summary reports, surfacing key insights like strengths, opportunities, score changes, and benchmark comparisons so managers and leaders can move from data to action faster. General availability also brings multilingual support, with summaries generated in each user's configured Viva Glint language. Unlike Copilot comment summarization, which requires a higher number of survey respondents, Copilot Highlights works wherever managers already have access to dashboard data, making Copilot in Viva Glint valuable for a broader set of leaders across your organization. The feature is automatically available for anyone with Copilot in Viva Glint turned on. To get started or expand access to more users, see Manage Viva Glint Copilot access in Microsoft 365 admin center. Additional controls for data flow from Viva Insights to Viva Glint | GA in May. When you enable data flow from Viva Insights to Viva Glint, you will now have the ability to exclude specific users and groups from having their metrics sent over. The control will be available in the Viva Glint section of Viva Feature Access Management in the M365 Admin Center. This is useful for tenants who operate in regions or parts of the organization where further approvals are needed to use workplace metrics data. You can exclude those users and groups from the feature until you get the approvals needed. Advanced Analysis: vivaglint R package | Interest form. We’re working on vivaglint, a new R package designed to make it easier to work with your Viva Glint raw data export for analysis and visualization. This package will offer functions for generating full correlation tables, conducting attrition linkage analysis, factor analysis, and more. If you’d like early access and a chance to shape what we add next, please complete this interest form so we can follow up with details. Continuous Employee Engagement with Workplace Metrics | Preview. Improve actionability for Work-Life Balance and Collaboration focus areas by integrating Viva Insights workplace metrics into Viva Glint reporting. This feature will help Senior Leaders in your organization access supplementary data points, in conjunction with survey responses, to better understand their team's experience and conduct more data-driven discussions on what can be improved in these areas. Between survey cycles, leaders can also enable notifications to keep track of changes in their team's workplace patterns, allowing them to keep a better pulse on behavior change commitments. Private Preview is targeted in May 2026. Future capabilities will include the ability to map Viva Insights and Copilot metrics to survey items and bring in additional data sources from M365, such as meeting metadata and content. To express your interest, please complete the following: Private Preview: Continuous Employee Engagement with Workplace Metrics. If you are already part of the Employee Experience Customer Connection (EECC) program, request to join our Workplace Patterns & Continuous Listening EECC Teams subchannel through the main Viva Glint EECC Teams channel so you can iterate on the future of continuous engagement with the product team in monthly calls. If you aren’t already part of the EECC, see the Connect with us section in this newsletter for more detail on how to join. Employee Feedback Agent | Preview. Enhance your employee listening program with The Employee Feedback Agent a dynamic, AI-powered conversation, where employees can share what matters most through natural, chat-like interactions, whether prompted or always-on, enabling real-time feedback and deeper insights into the drivers behind their experiences. By combining Copilot intelligence and People Science principles, the agent streamlines feedback collection and reduces administrative overhead for HR and leaders. Unlike traditional Copilot tools that simply summarize information, the Employee Feedback Agent collects experiential data through probing questions and back and forth dialogue with employees. Future capabilities will expand impact with an actionable insights reporting experience, accelerating the “feedback-to-action” cycle. Our preview cohort is currently full but watch this space as we may look to add participants in future phases of the preview before GA planned for later this year. Integrating with Organization Data | Preview. Viva Glint is bringing integration with Organizational Data in Microsoft 365 to help you connect people data across Viva experiences with enterprise-grade governance. This preview creates a consistent, trusted data foundation—so you can unlock richer insights today and be ready for what’s next with Copilot experiences, backed by Microsoft 365–level controls and management. Join the preview to see what’s possible, share feedback, and help shape the future of organization data integration in Viva Glint. Express your interest here. Raw Data Export API Egress | Preview. Unlock seamless, automated access to raw survey data—no more manual downloads. Built on Microsoft Graph, these APIs make integrations easier and help admins move faster with greater efficiency. Express your interest here. See our public roadmap for more feature updates. Events and learning opportunities Stay up to date with upcoming events, recent documentation updates, and highlights from EECC customer sessions—designed to help you learn, connect, and get more value from Viva Glint & Pulse. Join us at SIOP: Viva Glint & Pulse Customer Happy Hour 🍸 We’re excited to invite Viva Glint & Pulse customers attending SIOP to a relaxed, in‑person happy hour reception on the opening day of the conference. This is a great opportunity to connect with fellow practitioners, swap perspectives, and spend some informal time with the Viva Glint & Pulse team. 📅 Date: April 29 ⏰ Time: 5:00–7:00 PM (approx.) 📍 Location: New Orleans (venue TBD, close to the SIOP conference site) 🍹 Format: Drinks and hors d’oeuvres, happy‑hour style 👥 Capacity: Limited to 30 attendees What to expect 5:00–6:00 – Networking & refreshments 6:00–6:20 – Short featured talk 6:20–7:00 – More networking and conversation Space is limited and expected to fill quickly. Register your interest using the link below to reserve your spot. We’ll share venue details with confirmed attendees closer to the event. 👉 Register to save your spot We hope you’ll join us for an easy, social way to kick off SIOP in New Orleans. Recent documentation enhancements: Have technical questions about Viva Glint? Microsoft Learn is your best source for clear, current guidance. We’ve expanded and refined our documentation to add detail on new capabilities, address frequent questions, and strengthen the topics customers rely on most. These updates improve clarity and consistency, making it easier to use Viva Glint with confidence. Below are a few of the most impactful updates now live on Microsoft Learn: Importing employee data & adding new attributes: new guidance for reviewing employee data and how to introduce new employee attributes without disrupting your existing configuration. Retroactive updates: options & requirements: we've clarified how to make employee data updates to closed surveys, with scenarios that help admins choose the right approach. Bulk Custom Access: now featuring a single source-of-truth for guidance on making updates to users’ custom access in bulk. Survey deactivation timing & time‑zone behavior: new specifics on how scheduled survey deactivation works when enabling notifications in user time zone. Nudge setup & eligibility clarification: expanded detail on how nudges are triggered, eligibility rules, and common setup questions. Focus Areas: now includes common FAQs when creating focus areas and using the Focus Area Overview Report. Previous EECC Customer Engagement Sessions: March 5th – Viva Glint Admin Experience In this session, members from our product team walked customers through upcoming enhancements to the Viva Glint product for survey admins and fielded a variety of questions and considerations from customers tied to those changes. If you or members of your team oversee the Viva Glint survey administration for your organization and are part of EECC, please visit the Teams channel to access the recording. March 12th – How to Drive AI Transformation at Your Org - Becoming a Frontier Firm This session was designed for HR teams to explore how AI, Copilot, and agentic workflows can accelerate AI transformation across their organization and to walk away with an understanding of where their orgs are currently on their AI transformation journey, ideas on how to further embed AI into key workflows, and a connection to Microsoft experts to support their efforts. During this session, our Copilot Growth colleagues walked through Frontier Firm Playbook, Frontier Playbook Assessment and Functional & Workforce Transformation Scenarios with the aim of empowering our customer contacts to understand how to drive AI transformation. If you are part of EECC, please visit the Teams channel to access the recording and deck. As a compliment to this session, we also published a new blog Spotlight on... AI Transformation & the Frontier Firm Playbook that highlights how Viva Glint and Viva Pulse and other tools can support becoming Frontier‑ready and sustaining value from AI investments. If you are not yet a member of the Employee Experience Customer Connection (EECC-formerly VCCP) but would like to participate in upcoming sessions, as well as gain access to numerous other engaging and valuable Viva Glint and Pulse customer activities, please see the sign-up information below. New Thought Leadership Explore the latest research and perspectives from our People Science team on leadership, AI, and the evolving employee experience. Research Drop: Evolving Transformational Leadership in the Age of AI. AI is changing how work gets done, but it hasn’t changed what employees need most from their leaders. Our latest research shows that employees who feel supported to integrate agentic AI are 1.8x more likely to use it daily, yet a 28‑point gap separates how supported leaders feel versus how supported employees feel. How leadership behaviors show up in practice can make a big impact: When leaders model thoughtful AI use, personalize support beyond what technology can deliver, and share how AI is shaping their own work, employees show higher meta‑cognition, trust, and realized value. Transformational leadership still works, but in the AI era, it has to evolve. Read it here. Customer Success Stories See how organizations are using Viva Glint, Pulse, and Copilot to turn employee insight into measurable impact. Culture + Viva Glint + AI = A Scalable Model for Growth Ipsen, a global biopharmaceutical company with 5,500 employees, is transforming its culture to fuel an ambitious growth strategy—and using Microsoft Viva Glint, Copilot, and Copilot Studio AI agents to make the shift measurable, actionable, and scalable. Driving a Culture Shift with Measurement at the Core Ipsen launched a Culture Manifesto with 18 behavioral attributes aligned to strategy. These are measured annually through Viva Glint, using a transparent traffic‑light system that cascades results to every manager. This has created clear accountability and reinforced the company’s philosophy that culture is shaped through daily leadership choices. Accelerating Insight with Copilot Copilot is now used to speed the analysis of Viva Glint results—reducing time spent interpreting employee feedback and helping leaders focus on targeted, high‑impact actions. AI Agents Boost Consistency and Reduce Support Workload To further scale productivity, Ipsen introduced Copilot Studio–built AI agents in Microsoft Teams for HR, Legal, Business Ethics, and Finance (Ariba). Employees can ask natural‑language questions and get grounded, source‑linked answers, reducing repetitive requests and smoothing peak workloads. Measurable Results 📈 Engagement scores rose three points above benchmark 🟢 Culture attributes rated “green” increased from 10 to 12 🤖 AI agents are reducing routine support demand and improving consistency 🎯 Ipsen now attracts ~90,000 spontaneous applications per year, reinforcing its position as a talent‑magnet in mid‑pharma Why This Matters Ipsen shows how culture, leadership, and AI‑enabled productivity can work together. By combining Viva Glint’s measurement rigor with Copilot and function‑specific AI agents, Ipsen has created a sustainable, data‑driven model for growth—anchored in empowerment, inclusion, and modern ways of working. Connect with us Stay engaged with the Viva Glint & Pulse community through the Employee Experience Customer Connection (EECC) program. We’re excited to share an important evolution of our VCCP community. The Viva Customer Connection Program (VCCP) is now the Employee Experience Customer Connection (EECC) program — a name that reflects the expanded scope and value of this community as employee experiences continue to evolve with Viva and Microsoft 365 Copilot. What’s changing Viva Customer Connection Program is now the Employee Experience Customer Connection program Our shared mission: “Employee experiences powered by M365 Copilot and Viva.” Invites & communication will be from Employee Experience Customer Connection What’s staying the same Continued expansion of product team engagement for Employee Experiences powered by Viva and M365Copilot Forums for you to influence product direction & unlock value for your organization Early insight into product roadmap Private preview engagement opportunities Connection with other enterprise customers If you’re interested in joining, please fill out this form so we can guide you through the enrollment process and help you get started. We look forward to partnering with you to build better products—together.News to Know - Volume 2, Edition 5, July 2025
To help you get the most out of the Viva Glint product, this July 2025 newsletter is full of need-to-knows which coincide with the last three months of platform deployments and enhancements. Important update: These newsletters will no longer be sent directly to your email. For all future and past monthly editions, please continue to visit this Viva Glint blog. Stay up-to-date on what features are ahead by visiting the Viva Glint product roadmap. In order to receive notifications for new newsletters, sign in to this space and select the bell+ icon in the top right corner to follow this blog. Then, go to your My Settings and confirm your Follows & Notifications settings. Note: You won't receive emails for new posts unless your email notifications are turned on and you've selected your desired email cadence for "new content posted". New Viva Glint resources The Microsoft Viva Glint Deployment guide is now available! Use this easy-to-follow deployment guide to complete one-time setup tasks and launch your first Glint survey. Download the Viva Glint deployment guide from Viva Glint Learn. Did you miss the May Town Hall? On May 6, 2025, we held a Microsoft Viva Glint Customer Town Hall. Hundreds of customers joined us to catch up on product updates, to learn about our newest thought leadership, and to hear customer success stories. You can read the recap and watch the recording here. New on your Viva Glint platform (so much!) May's release included the following features: Streamline your app and tenant management. The Viva Glint Tenant Administrator is now a built-in Microsoft Entra role. Layer this role with Viva Glint Administrator users so that admins can manage Microsoft 365 admin center settings & support requests, as well as the Viva Glint app. Read more. Self-serve management of the attributes you send to Viva Glint has begun! User data is sent to Viva Glint in your Employee Attribute File. Hierarchy rankings are how we structure and surface the data correctly for use in reporting, role setup, and more. To date, if a change in the name of a hierarchy level was needed, you had to spend time with our support teams. As a next step in making schema setup fully and easily self-serve, admins can now change hierarchy level labels independently. Read more. June's release included the following features: Viva Pulse and Viva Glint integration to support engagement survey follow-up. Now generally available, managers and leaders can follow up on Viva Glint survey results to check in on team progress and address key focus areas to maintain momentum toward improving engagement. With the lightweight Pulse survey tool, managers have access to a template that pulls top opportunities and strengths from their Viva Glint results. For documentation on how to set up the integration, review Take actions with Viva Pulse after Viva Glint engagement surveys and for a detailed overview of this integration, read Harness the power of Viva Glint and Viva Pulse to drive continuous improvements. Self-serve management of your attributes continues with creating new hierarchies. To date, if a change in the hierarchy was needed, you had to spend time with our support teams. Admins are now able to create new hierarchy groups and levels on their own. Read more. Customize user role access in bulk. Previously, when granting custom access within a user role, admins had to configure permissions individually for each user using a complex file configuration process in Advanced Configurations. Now, admins can configure a role with custom access and apply it to multiple users at once. Read more. Enable support users to export People and Reports. When granted permission by the admin, support users have the capability to import and export data on the People page and Reports. Read more about managing support users. Adding cycles to a custom recurring program. When configuring a program using the blank custom recurring program template, survey designers have the capability to add cycles. Read more. July’s release included the following features: Control which users access Microsoft 365 Copilot in Viva Glint. Now available for all tenants, Microsoft 365 global admins can control Copilot in Viva Glint availability for your organization, groups, or users in the Microsoft 365 admin center. If enabled in the admin center, Viva Glint admins can manage Copilot for Viva Glint at the role level in the Viva Glint app. Learn more about feature access management in Viva. Enable Glint Copilot for Company Admins. The Viva Glint admin (aka Company Admin) can now enable Copilot for their own user role without adding them to another custom role. Within General Settings, toggle this on to enable Copilot for the Company Admin user role across all eligible recurring and ad-hoc survey programs without altering any other Company Admin permissions. Read more. Include missing survey takers. Admins can now add participants to the survey after the survey has gone live. Use this feature by navigating to Survey Programs to generate additional surveys for new participants. Refreshed benchmarks are here! The Global benchmark as well as the associated Top 10% and Top 25% benchmark suites have been refreshed and are now available in the platform. Be sure to opt into benchmarks in the platform to unlock access to benchmarks and associated collateral. Note: collateral will be made available by the end of August 2025. Coming soon to Viva Glint Interact with Copilot in your preferred language | Preview. In Viva Glint, you can now communicate with Copilot in the language that you prefer. If you’re looking for language support in Japanese, Chinese, Spanish, German and French, we invite you to enable Copilot and experience its benefits. Contact us to opt into using this feature. Viva Glint and Viva Insights integration - Workplace Patterns Report in Viva Glint | Preview. Empower your admins and teams with our newest report that highlights the relationships between employee survey scores and workplace activity & collaboration patterns without custom analysis. Enabled for administrators and extendable to other roles, this feature allows users to quickly identify and share actionable insights, enabling faster, data-driven decisions and boosting engagement across your organization. If you’re interested in being part of the private preview and activating this feature to help your teams turn feedback into meaningful action, reach out to us to opt in! Integrating with Organization data | Preview. Unlock the full potential of your HR data with the seamless integration of Viva Glint and Organization data in Microsoft Admin Center. This powerful update revolutionizes data accuracy and efficiency, enabling effortless synchronization across Microsoft 365 and Viva Glint platforms. Experience enhanced flexibility to import your HRIS data via APIs, Azure Blob Store, SuccessFactor connectors etc. Express your interest here. More refreshed benchmarks! The Industry benchmark suite is scheduled to be refreshed next month. Keep an eye out in the coming releases for more updated benchmark suites. Upcoming events and learning opportunities Learning Circles | September 17 Open to all customers, Learning Circles provide time for connection with like-minded industry professionals to grow your understanding and use of Viva and Viva Glint products and services. Register here. Read this blog to learn about our redesigned program based on your feedback. New thought leadership People Success Summer Blog Series. Throughout the summer, the People Science team will be publishing a monthly blog series on new trends and insights related to People Success. For this series, we analyzed survey responses from over 6.8M employees across more than 235 companies from 2022 – 2025 to examine how workers’ expectations have evolved over the past three years. The insights offer a unique perspective on evolving employee priorities, highlighting subtle but meaningful changes in how people think about growth, leadership, and the employee experience. Reimagining People Success in the Age of AI Rebuilding Trust in the Workplace Before It’s Too Late Connect with us Join the Viva Customer Connection Program (VCCP). Viva Customer Connection Program (VCCP) is Microsoft’s premier customer engagement initiative designed to connect Viva product teams directly with customers like you. By enrolling, you’ll gain access to a wide range of Viva product engagements, including dedicated sessions for Viva Glint & Pulse. As a participant, you’ll have the opportunity to: Explore Viva and Glint product visions through exclusive previews and roadmap discussions. Shape product development by providing direct feedback on features, designs, and measurement models. Engage with Microsoft product teams in virtual sessions that run throughout the year, including monthly meetings and iterative design reviews. Network with other customers across industries and regions, sharing best practices and learning from peers. By joining you will also be part of a strategic advisory group focused on Glint-specific HR, AI and People Science topics. If you’re interested in joining, please fill out this form so we can guide you through the enrollment process and help you get started. We look forward to partnering with you to build better products—together!Introducing the newly-launched Viva Training page
We're thrilled to introduce the centralized hub for all Viva training modules and learning paths. Dive right into: Selecting a Viva learning path or training module tailored to your needs. Discovering what's trending with Viva learning paths and training modules. Accessing the Microsoft Viva Adoption Center. Engaging with the vibrant Viva Tech Community. Browsing through detailed technical documentation to seamlessly plan, deploy, and utilize Viva in your organization. Don't miss out! Dive into the future of learning with Microsoft Viva. Check it out now!
From Feedback to Action: How Viva Pulse Empowers Managers at Microsoft to Drive Employee Engagement
In fall 2023, the Viva Pulse product team collaborated with Microsoft’s HRBI (HR Business Insights) team to develop a strategy for continuous listening using Viva Pulse. We designed a comprehensive employee data collection approach that includes the existing semi-annual Viva Glint engagement survey, supplemented by new, manager-driven Viva Pulse surveys in the interim.Announcing 4 New Cross-Suite Capabilities Coming to Microsoft Viva in 2024
Building on our recent announcement of the Viva integration into Microsoft 365 Copilot, which will bring data and intelligence from across the Viva apps directly into Microsoft 365 Chat to provide new human capital management (HCM) related and employee-self-service experiences for business leaders, HR leaders, managers and employees, we want to highlight a few other ways you will see our Viva apps become even more connected in 2024.
Join our Holistic Listening session at the Microsoft 365 Community Conference
Learn about the Microsoft 365 Community Conference next week, April 30 - May 2, in Orlando, Florida with Quentin Mackey, Global Product Manager of Viva Glint, delivering a session on Holistic Listening using Viva Glint, Viva Insights, and Viva Pulse.The Viva Guide to the Microsoft 365 Community Conference
Join Microsoft and community experts in-person, in one place, at the Microsoft 365 Community Conference in Orlando, FL, April 30 – May 2, 2024. The event is dedicated to Microsoft Copilot and AI, Microsoft Viva, Teams, SharePoint, OneDrive, Power Platform, and related Microsoft 365 apps and services, plus a full Transformation track for communicators, HR, and business stakeholders to see how these solutions are practically implemented to help organizations achieve more.
