User Support
6 TopicsInitiatives have to keep same metric format as Key Results
Hi everyone, is it bug or feature that Key Results aligned to Objective can have mixed format of metric while Initiatives underneath can't? Probably hard to understand, so let's explain it like this: Objectives' Outcome is always set as percentage of completion Key results' Metric may be set as numeric, percentage, even currency and still may contribute to Objective above Initiative has to keep same metric format as Key results otherwise contribution is not available to set Example: KR set as reach 2 (number), Initiatives set with milestones as percentage completed, "Manage contributions" dialog doesn't allow to choose some of those Initiatives as they have no metric or wrong metric format. Is that by reason and could I understand why? It is possible to combine KRs contributing to Os but why not Is to KR?157Views0likes1CommentHow to select the "type" of an OKR?
In the documentation for Viva Goals it says that you can choose the "Type" of an OKR, i.e. Organizational, Team or Individual. There is even a screenshot showing this option in the UI here: https://learn.microsoft.com/en-gb/training/modules/viva-goals-create-track-close-okrs/how-to-enter-okrs However, when I enter an OKR, I do not get this option: I am a global admin and have just set Viva Goals up. I have enabled the "default organisation" and do not have any teams. Any ideas? Thanks, FransSolved250Views0likes2CommentsViva Goals Product Tips!
Hello everyone! Welcome back to reading! February is the bridge between winter's longing and spring's promise, where hope whispers through the frost and dreams take flight on the wings of possibility. I'm excited to share some insightful product tips with you all today. The top trends continue to remain the same - Creating/Managing OKRs, Purchasing Viva Goals licenses, Integrations and Enabling users. Let's dive into some tips to enhance your product experience. 1. Integration sync errors - Have you stumbled upon errors while syncing your data from other applications to Viva Goals? There could also be cases where the updated values do not reflect in Viva Goals. One common reason to this is the expiry of the tokens or credentials used to setup the connection. You could try to reauthenticate your connection from Account Settings > Preferences > My Integrations > click on Manage next to the desired application > Reauthenticate. 2. Export API - Have you been manually exporting the OKRs from the Viva Goals Explorer? We heard you! You will now be able to programmatically export Viva Goals data in an Explorer View via Microsoft Graph APIs. All you have to do is create an export job and fetch the content once it's successful. You can read more about it https://learn.microsoft.com/en-us/graph/api/goals-post-exportjobs?view=graph-rest-beta&tabs=http. 3. Users Deleted in Entra - Did you know? When users are deleted from Microsoft Entra ID, they're not deleted/deactivated in Viva Goals immediately. In Entra, when a user is deleted, it is in a soft-deleted phase for a 30-day period. During this period, the admin has the possibility to retrieve the account. If the account isn't retrieved for 30 days, it's then permanently deleted from Entra, and we get an update to delete/deactivate the same in Viva Goals. Thanks for taking the time to read this post. I'll come back with new tips next month.575Views0likes0CommentsViva Goals Product Tips!
Happy New Year! January, a chapter of new beginnings, a canvas for fresh dreams, and a month to paint the year with vibrant possibilities. Embrace the journey ahead! I'm excited to come back with some fresh product tips this month. The top trends continue to remain the same - Creating/Managing OKRs, Purchasing Viva Goals licenses, Integrations and Enabling users. Let's dive into the tips: Zapier Integration - Viva Goals support integration with industry-leading tools and platforms you use every day. However, for the few applications that are not supported, we do have an alternate method. Our integration with Zapier will allow you to connect Viva Goals with all the tools you use every day. With the Zapier integration, you can automate the check-ins in Viva Goals when an event occurs in the other tool. You can check https://learn.microsoft.com/en-us/viva/goals/zapier-integration for more details. Email notifications - Are you not receiving emails like check-in reminders, explorer exports, summary updates from Goals? Here's something you can check - by default all emails from Goals are sent to the UPN ID of the user profile in Entra ID. If your UPN doesn't have an inbox associated with it, you'd not be receiving the emails from us. We've seen cases where customers want to route the emails to the alias field in Entra ID instead of the UPN. If that's your requirement, you can contact the support team and they'll help you fix this. Approval Workflow - We're seeing customers mention that they're missing the option to change the approval workflow status for their OKRs. This happens when you're in a view with multiple time periods. The workflow status has to be updated individually for each entity and each time period. When multiple time periods are selected, you'll not see the option to change the status. Thanks for taking the time to read this post. I'll come back with new tips next month.352Views2likes0CommentsPrivate Objectives
Hi, Trying to set up some sensitive objective as came across https://learn.microsoft.com/en-us/viva/goals/private-objectives-key-results This is exactly the functionality I am looking for, however, the documentation does not cover where is the feature to be enabled. I have gone to goals admin and organization settings under viva goals but no dice.421Views1like1Comment