UPN
1 TopicGuest access issues
I am having issues with a user and guest access, but it is for a team she is supposed to be a guest for. We have Teams set up and everything is working fine on our end. The user was added as a guest to a team in another tenant but doesn't seem to be getting access. She received the email telling her she has access, but when she follows the link and signs in, it just loads her normal teams and not the new team she is supposed to have access to. The one thing I can think of is with our setup, user's email addresses do not match their UPN (the email address is company.com and UPN is company.company.com, don't ask it's a long story). I was wondering if this could be the issue. Since she was added as mailto:user@company.com but when she sings in she is signing into mailto:user@company.company.com it isn't matching up? Her email address is tied to her account, but I'm not sure what else we should even be looking at. Thanks.4KViews0likes2Comments