Teams call Quality
4 TopicsAccesing call quality data from Graph
From the public preview API for call records in teams (https://docs.microsoft.com/en-us/graph/api/callrecords-callrecord-get?view=graph-rest-beta&tabs=http) I would like to get all records for a given user, device, time range etc. however the only way I can see that you can access the data is if you supply the callID, which you can set up a webhook notification for. I dont want to use webhook notification as my use case is not individual notification its bulk querying for call quality data in raw format as opposed to using the GUI. Is there a way to get this from Graph ? thanks Mike4.1KViews0likes2CommentsMTR Video feeds blank
Hi, We are working on a proof of concept for Microsoft teams rooms video conferencing within my business and i have been working on testing different products. I am currently using a Lenovo ThinkSmart hub 500 and i am having a problem where the TV we have the smarthub connected to is working fine until we join/create a call, at which point the screen flashes white then stays black afterwards, with neither of mine or my colleagues video feeds showing, but on the other end of the call the video feeds are working fine. Does anyone have any suggestions? I have tried using the MTR recovery tool with no success and i have used this TV with another device so i know it isn't the TV itself?3.2KViews0likes1CommentResponse Codes: where to find their meaning?
Hi, Having quality issues with Teams calls, and found that one user has a 'Response Code: 410' listed in their call details. There was major packet loss for this person, reaching a max of 94%!. The person was on our internal network, and nothing else seems to be amiss. 1) Is there anyplace where one can search for Response Codes and what they mean? 2) Has anybody seen this before? Thank you!22KViews2likes3Comments