Surface
1 TopicRegistering New Surface Devices to Autopilot
Hi, I just ordered a small batch of Surfaces from Microsoft Store for Education which I planned to deploy with Autopilot. Right from the beginning, I let the sales agent know we were planning to use Windows Autopilot but they didn't have any information on how to enroll our devices and can't provide the device information. I've been moved around to various Microsoft support divisions (Store, Windows 10, Surface) but nobody seems to have heard about Autopilot. I suspect the problem is that I don't fit into the standard box of people using Autopilot, a smaller company and a nonprofit. Maybe the sales staff I worked with haven't been looped in yet? The devices are being delivered as I type and I still haven't made any progress. Any insights on what I should do next time to ensure the next batch gets enrolled? Any last minute ideas to get devices delivered today enrolled? Thanks! StephanieSolved4.1KViews1like5Comments
