Skype for Business Adoption
289 TopicsSkype for Business compatibility with regular Skype
Greetings. We're new to Skype for Business having switched to Office 365 midway through 2017. Clients and vendors that used to be able to reach me via Skype are having difficulty connecting with us now that we run Skype for Business. Files do not transfer during IM sessions, and conference calls involving more than one person (where I am the only Skype for Business user) fail to connect regardless of who initiates the call. All Microsoft seems to say is that the two programs aren't very compatible, but this is a big impediment if we cannot communicate well with clients/vendors. Does anyone have insight into this? We run Windows 10 on our laptops and the 32bit version of Skype for Business. Thanks! Greg190KViews0likes8CommentsTeams Room "Cannot Fetch Calendar"
Good day, I have just finished setting up our Lenovo ThinkSmart Hub500. Creating the room and users account as per MS instructions is all done and Teams Room is logged in. I can start a new meeting and project but no meetings are showing up. At the top it says "Cannot Fetch Calendar". What are we doing wrong? Thanks.137KViews0likes46CommentsMultiple chats sessions with same contact in S4B window ?
I see multiple instances of chats with the same contact. This is really cluttering up my Skype for Business app window in both my mobile iOS and my desktop app. Example: Chat session with Joe at 10:00 for 10 minutes Chat session with Joe again at 14:00 for 15 minutes Now I see two separate chat streams with the same contact. Why isn't this singular? If I have a chat session with Joe and i do not actively remove/delete that chat session, shouldn't it just continue the next time one of us write? Is this by design? Do I need to adjust something in Skype for Business Admin on 365? I am using latest builds . iOS Version 6.11.1.310 and Mac OSX 16.2.156 Please help, this is sure to cause complaints amongst staff and I expect will introduce user acceptance numbers to drop. Especially if this is to be compard to WhatsApp, or any attempt to replace WhatsApp. Cheers p56KViews1like192CommentsMeeting Invite Updates (Windows client) - Formatting Dial-In String & Link to Join
Based on feedback we’ve heard from our customers, we’ve made a few updates to the Meeting Invites that are generated by the Skype for Business desktop client. In this blog post, we’ll focus on two new additions – the formatting of the dial-in string, and a link to join using the web app. Let’s take a look!37KViews11likes23CommentsSkype for Business OS 10.10 Yosemite
Seems the skype for business mac client is only compatible with 10.11, and up.. My company is on 10.10, and not sure if it's worth upgrading everyone to 10.11 just to be able to run this app. So to confirm there will be no compatibility with OS X Yosemite, correct?25KViews1like2CommentsNo Sound Associated with Video Files in Skype Business
I am trying to share a video file with clients and our test within the department has found that while you can share videos, nobody can hear the audio associated with the videos. I have tried putting the files into PP, and then compressing the files, and also this option: Turn hardware acceleration on. To do this in PowerPoint, go to File > Options > Advanced, and then under Display, make sure the Disable hardware graphics acceleration checkbox is clear. I have tried sharing the Window, the Desktop, and just the file. Nothing has worked. Here is the message I get:14KViews0likes1CommentIntroducing the Office 365 Productivity Library
A common request we hear from customers is: 'Help me make Skype for Business real for my users.' This is a very real challenge when you are rolling Skype for Business, a new product which challenges the way users normally communicate. Key to landing this message with users is to help them understand the power of the Office 365 suite of products they now have access to. Enter the Office Productivity Library. This library introduces the concept of Productivity Cards - resources that help users understand (1) how they can be more productive (2) provide tips to work faster and (3) show them various tools, which will assist with making faster decisions. To access the Productivity Library, go here: http://aka.ms/productivitylibrary. From this point, your users are able to explore the various cards through Roles, Industry or even Product. The above is only one example of the productivity cards we have come up with so far. Based on feedback and need, we are adding new cards every quarter. If you see the need for a new card or have ideas on how to make this more actionable for you and your users, please let us know. Remember, your users have a world class suite of products, which all integrate and work together, at their fingertips. Help guide them through unlocking their potential, by steering them to the right resources. As always, you can find our full assortment of ‘approved’ adoption materials referenced in the Adoption Content Directory.14KViews4likes2CommentsDoor Phone Integration
Where can we find informaiton on compatible door phone solutions for integration with SfB Online? We'd like a solution for a video intercom to trigger a call into SfB, with the ability for the call recipient to view the video and send a signal to release the door lock.12KViews1like1Comment