Skype Room System Error skype-mrx:// class not registered
It appears the Surface our SRS (V2 I believe) only updated to Windows 10 1607 yesterday, which is now causing the error "Skype-mrx:// class not registered" when the Skype Room System tried to load. We cannot restore or uninstall the update, or see a way to upgrade to 1703 as Windows only tries to upgrade to 1709, which appears to be unsupported currently. Does anyone know if there is a way we can resolve this error?
Skype Room System v3 - wireless Display
we are planning to roll out some SRS to our Meeting Rooms. Actualy we use microsoft wireless display adapter in our rooms to connect to the beamer, now we would like the same functionality on the SRS box. Is there any possibility to use Miracast (like the Windows Connect App) to share a remote screen in SRS? We tried to add a microsoft wireless display adapter to the HDMI In Port of the Logitech Smartdock but it does not work, the display remains blank. Greets Günther
Skype Room Systems on Logitech smartdock. Completely locks up.
We have had a multitude of issues with the Smartdock/SRS we purchased to demo/test. We purchased the package from Logitech with the Surface pre-imaged, so we did not image ourselves. Currently the device is not domain joined. The main issue right now is that the unit locks up completely from time to time. I have tried rebooting it daily in the early morning, but it seems to happen randomly (and usually when someone is having an important meeting). Currently the Surface is on Windows 10 1703 with all other current updates installed. Skype Room System app is on 3.1.100.0 It is kind of strange when it freezes, and I've literally been using the device when it happens. When it locks up, you can still see "halo" around the touch input on the screen where you press your finger to the screen. However, no input of any kind is registered. Also notable is that I've tried accessing the SRS with our remote support tool while it's in this state. Through Bomgar, I can move the "cursor" but again, no inputs register. I can force reboot through Bomgar or using the power button. Is it safe to update the Surface firmware and drivers? Any other suggestions?
Skype Room System v2 Meeting Join Fail
My Skype Room System v2 running version 3.0.16 are having join issues 50% of the time. When you try to join a meeting, it will try and connect, after 5 seconds disconnects and sends me back to the main screen. After collecting logs from the Front-End this was the only related error that I could I see: USER-AGENT: UCCAPIMM/16.0.8315.3019 SkypeRoom/3.0.16.0 (Skype Room) ms-client-diagnostics: 52095; reason="Media session terminated on internal client error ;UserType="Callee";MediaType="audio";MediaChanBlob="NetworkErr=no error,ErrTime=0,RTPSeq=0,SeqDelta=0,RTPTime=0,RTCPTime=3725374082120,TransptRecvErr=0x0,RecvErrTime=0,TransptSendErr=0x0,SendErrTime=0,InterfacesStall=0x0,InterfacesConnCheck=0x0,MediaTimeout=0,RtcpByeSent=0,RtcpByeRcvd=0,BlobVer=1";BaseAddress="10.81.6.69:24736";LocalAddress="10.81.6.69:31330";LocalSite="10.81.6.69:23250";RemoteAddress="10.1.255.15:51721";RemoteSite="10.1.255.15:51290";MediaEpBlob="ICEWarn=0x0,ICEWarnEx=0x0,LocalMR=198.90.11.49:54728,RemoteMR=198.90.11.49:50284,PortRange=1025:65000,LocalMRTCPPort=56794,RemoteMRTCPPort=50284,LocalLocation=2,RemoteLocation=2,FederationType=0,StunVer=2,CsntRqOut=0,CsntRqIn=0,CsntRspOut=0,CsntRspIn=0,Interfaces=0x2,BaseInterface=0x2,Protocol=0,LocalInterface=0x2,LocalAddrType=0,RemoteAddrType=0,IceRole=1,RtpRtcpMux=1,AllocationTimeInMs=226,FirstHopRTTInMs=3,TransportBytesSent=355,TransportPktsSent=11,IceConnCheckStatus=4,PrelimConnChecksSucceeded=0,IceInitTS=3725374081444,ContactSrvMs=166,AllocFinMs=226,FinalAnsRcvMs=483,ConnChksStartTimeMs=484,FirstPathMs=566,UseCndChksStartTimeMs=566,ReinviteSntMs=626,AckReinviteRcvMs=680,BlobGenTime=3725374082129,MediaDllVersion=6.0.8968.273,BlobVer=1";MediaMgrBlob="MrDnsE=avedge.domain.org,MrResE=0,MrErrE=11001,MrBgnE=37253740814345392,MrEndE=37253740814411520,MrDnsI=skypeedgepool.domain.org,MrResI=1,MrErrI=0,MrBgnI=37253740814345184,MrEndI=37253740814352504,MrDnsCacheReadAttempt=0,BlobVer=1" I am able to replicate this issue after upgrading my other Skype Room System's to version 3.0.16 I have attempted to reboot the device without any luck. I have not seen anything from Microsoft recognizing this issue. Is anyone else experiencing this or have any advice?
Skype Room Systems Content
Has anyone heard if SRS will eventually support more file types for content? Just supporting Powerpoint is making our Smartdock almost un-usable. We badly need SRS to support excel and pdf's at least. If it did this, it would be the perfect fit. Thanks for any info or comments. Craig