Service Number
1 TopicUnable to assign phone number to resource account
Hi all, I have set up Teams voice calling with Direct Routing. Its working however, I am not able to get a call queue to function. I followed the instructions for creating call queues and I can confirm its correct. However, I am not able to assign an on premise service number to the CQ. When I run: Set-CsOnlineVoiceApplicationInstance -Identity resourceaccount@domain.org -TelephoneNumber +123xyz The feedback is: WARNING: The phone number 123xyz being assigned to user can’t be found in the available tenant abc number list. Please assign a number that is available in the tenant number list. On the web interface, I see other numbers however, the desired is missing from the list. How do I add 123xyz to the tenant's number list? thank you.Solved5.2KViews0likes4Comments