S4B
2 TopicsS4B On prem users cannot message or call Teams only users
Hi there, I am starting the migration of users from S4B on prem to Teams and i have noticed when i migrate a user to Teams only, their presence from a S4B user using the S4B client is unknown. Further the S4B user cannot call or message a Teams only user. Teams to Teams is fine. Configured S4B in hybrid mode. Default co existence is islands mode. Looked through this document and it should work https://docs.microsoft.com/en-us/microsoftteams/coexistence-chat-calls-presence Thoughts?914Views0likes0CommentsCan Microsoft Teams do these things like a classic te
Hello, We would like to switch from SfB to TEAMS and have a few questions about the functionality of the software. 1. At the classic reception desk there is the peculiarity of a "busy lamp field" in the classical telecommunication system. Is this possible with TEAMS? If yes how? 2. To what extent is it possible to implement a central hotline with Microsoft teams? For example, if someone calls our Landline hotline, the call will ring on Skype for Business to all devices. Is this also possible with TEAMS? 3. Based on no. 2. Is it possible that each caller who dials our central number is automatically forwarded to a voice computer, where he can then eg. select the department: 1 for support; 2 for billing questions; 3 for emergencies2.9KViews1like1Comment