Hold Resume MS Direct Routing
Hi, I'm building a new SBC for direct routing with media bypass enabled and can handle REFER method internally and externally so all my call transfers are working just fine. But I'm facing a problem with PSTN HOLD/RESUME scenario ! sometimes it works and sometimes it's not without a single change in the SBC configuration. for any inbound/outbound call from/to teams by clicking on HOLD in teams the following happens when it works MS SIP proxy sends a REFER message internally with x-m and x-t records SBC responds with 202 Accepted SBC sends a new Invite "new dialog" back to MS SIP proxy SBC sends NOTIFY messages 100,180,200 which are all accepted and I hear ringing for 1-2 secs then music on hold starts which is a bit strange from MS but OK for now. MS SIP proxy ends the other leg with a BYE message as the call was transferred to MOH When clicking resume and it takes about 2-3 seconds MS SIP proxy sends a new invite with the same above details with a REPLACE that will replace the MOH call id , from/to tags with this new invite to resume the call and it's handled perfectly from the SBC and call is resumed. When it doesn't work (just randomly without any SBC change) Same scenario in the REFER but MS SIP proxy doesn't send the BYE message when the call is transferred to MOH and the mess starts I'm still on the call leg and when click RESUME MS tries to re-invite the call which is not valid and I got disconnected while the other leg is still there. when disabling media bypass and disabling REFER from the allow SIP methods both transfers and hold/resume scenarios works with only re-invites from MS SIP proxy and they are perfectly fine. anyone facing these problems with REFER and Media Bypass enabled ?