Spotlight On… Volume 1, Edition 1, October 2025
Viva Glint and Pulse; now a package deal – Welcome to the first post in our new series exploring how product evolution and integration drive real-world adoption and value for our customers. Today, we are excited to share that Pulse will now be available to all Glint customers – allowing organizations even more opportunity to grow and evolve their employee listening strategy. The Evolution of Employee Listening For years, organizations have relied on annual or bi-annual engagement surveys to understand workforce sentiment. Customers have relied on Glint for these deep, organization-wide surveys, helping HR and leadership teams drive strategic change and measure progress at scale. But the world of work is changing fast. Teams need more frequent, targeted check-ins to keep a finger on the pulse of employee experience and respond in real time. Enter Pulse: a nimble, research-backed survey tool that empowers managers and team leads to sending quick, confidential surveys whenever they need insight into team sentiment. Pulse survey responses are aggregated in an unidentified manner to protect the responder’s identity and administered to specific groups, encouraging candid and targeted feedback. This approach enables organizations to quickly gather insights and take meaningful action. With all Glint customers now being able to leverage Pulse as part of their engagement strategy, customers get the best of both worlds – robust, strategic engagement measurement and agile, team-level feedback, all under one service package. What’s Changing? In early October 2025, we added the Pulse service plan to all Glint licenses-no price increase, no disruption. Now, if a user has a Glint license assigned to them, they will also be assigned a Pulse license. This means: Managers and team leads can follow up on Glint survey results with targeted Pulse surveys, using recommended questions based on strengths and opportunities identified in the Glint engagement survey. Pulse surveys help teams track progress, make mid-point adjustments, and maintain momentum between major survey cycles. Admins can configure survey templates, manage content, and control access, ensuring the right people have the right tools. Data privacy remains paramount: Pulse results are aggregated and confidential, just like Glint results. Pulse Benefits Automatically Available to Glint Customers Glint follow-up template in Pulse: When managers create a Pulse survey, questions are automatically selected based on Glint drivers from the most recent engagement survey. Automated reminders: Six weeks after an org-wide Glint survey, managers receive an email prompt to send a Pulse follow-up, keeping engagement efforts on track. Pre-populated recipient lists: Pulse surveys are sent to the same teams who participated in the Glint survey, streamlining the process. Admin controls: Glint and Pulse admins can configure which programs and roles receive follow-up prompts and edit survey content as needed. Respond to open text comments and report conversations: Managers can use Pulse to ask for more feedback on specific topics, with responses remaining unidentified. Copilot-powered summaries: Pulse reports now feature Copilot-generated summaries, making it easier to interpret results and take action. Support for AI transformation efforts: Managers and HR can use Pulse to support AI transformation by measuring AI readiness, sentiment and adoption at more localized levels to help inform adoption and change management efforts. Early Adoption Shows Positive Results Early adopters have reported that using Pulse alongside Glint fills a crucial gap between major survey cycles. Feedback from customers has also highlighted that using both platforms as part of their broader listening strategy empowers managers to act on feedback faster, drives continuous improvement, and fosters a culture of listening. Customers in private preview have praised the ability to link engagement data with actionable insights, and the integration with Viva Insights and Copilot analytics is helping organizations measure the impact of new tools like Microsoft 365 Copilot on employee experience. What’s Next? The roadmap includes ongoing enhancements to admin controls, reporting, and integration with other Viva modules. Monthly customer advisory sessions and engagement programs like Viva Customer Connection Program (VCCP) ensure that customer feedback shapes future development. Resources & Further Reading - Introduction to Microsoft Viva Pulse: https://learn.microsoft.com/en-us/viva/pulse/introduction-to-viva-pulse - Take actions with Viva Pulse after Viva Glint engagement surveys: https://learn.microsoft.com/en-us/viva/pulse/viva-integrations/take-actions-after-glint-survey - Data residency for Viva Pulse: https://learn.microsoft.com/en-us/viva/pulse/get-started/data-residency-for-viva-pulse - Measure Microsoft 365 Copilot impact with Viva Pulse: Measure Copilot impact in your organization | Microsoft Learn Stay tuned for the next post in our Spotlight On… series, where we’ll dive deeper into how synergy across platforms and other innovations are transforming organizational culture and driving measurable business outcomes.Use the Microsoft Copilot Dashboard alongside Viva Pulse to measure Copilot impact
The Microsoft Copilot Dashboard helps organizationsget ready to deploy Copilot for Microsoft 365, drive adoption and measure impact. Now, leaders and IT admins with access to the Microsoft Copilot Dashboard can launch Viva Pulse surveys directly to gain insights into how Copilot impacts their workforce and plan their AI readiness, drive adoption, and measure their ROI. Launch Pulse surveys from the Copilot Dashboard to capture sentiment about Copilot Copilot sentiment data from the Viva Pulse integration into the Microsoft Copilot Dashboard is live! Viva Pulse integrates into the Microsoft Copilot Dashboard to provide a way for organizations to capture sentiment data that helps leaders measure the effectiveness and usage of Copilot. With a research-backed template, Viva Pulse enables leaders and IT admins to send surveys to capture feedback quickly from their teams and requires minimal admin setup to get started. There are two ways for leaders and IT admins to capture sentiment about Copilot from their teams: Launch a Copilot impact Pulse survey from the Microsoft Copilot Dashboard Launch a Copilot impact Pulse survey from within Viva Pulse Viva Pulse survey results for the Copilot impact template will be automatically shared to the Microsoft Copilot Dashboard. At this time, individual Copilot impact sentiment will not be joined to behavioral metrics in Viva Insights Analyst Workbench. Look for individual Copilot impact Pulse results in Viva Insights Analyst Workbench in the future. Copilot impact Pulse results integrated into the Microsoft Copilot Dashboard Build your Copilot impact Pulse in Viva Pulse Get started with the Copilot Dashboard and Pulse integration For further information on how to get started with the Copilot Dashboard and Pulse integration, please read the setup documentation here. If users have not been granted access to the Microsoft Copilot Dashboard, the capability to launch a Pulse survey from the Copilot Dashboard will not be available to them. Learn more about providing access to the Copilot Dashboard here. Ensure your tenant has assigned licenses from the Viva Suite or Viva Workplace Analytics and Employee Feedback for Pulse survey results to be automatically integrated into the Copilot Dashboard. Engage with our Viva Product teams to provide feedback What questions does your organization have about measuring Copilot and AI tool’s effectiveness? Are you interested in engaging with us or providing feedback to inform the development of our Copilot impact survey and integrations into Microsoft Copilot Dashboard through Viva Pulse? If yes, please contact your account team.
