Viva Glint and Pulse; now a package deal –
Welcome to the first post in our new series exploring how product evolution and integration drive real-world adoption and value for our customers.
Today, we are excited to share that Pulse will now be available to all Glint customers – allowing organizations even more opportunity to grow and evolve their employee listening strategy.
The Evolution of Employee Listening
For years, organizations have relied on annual or bi-annual engagement surveys to understand workforce sentiment. Customers have relied on Glint for these deep, organization-wide surveys, helping HR and leadership teams drive strategic change and measure progress at scale. But the world of work is changing fast. Teams need more frequent, targeted check-ins to keep a finger on the pulse of employee experience and respond in real time.
Enter Pulse: a nimble, research-backed survey tool that empowers managers and team leads to sending quick, confidential surveys whenever they need insight into team sentiment. Pulse survey responses are aggregated in an unidentified manner to protect the responder’s identity and administered to specific groups, encouraging candid and targeted feedback. This approach enables organizations to quickly gather insights and take meaningful action.
With all Glint customers now being able to leverage Pulse as part of their engagement strategy, customers get the best of both worlds – robust, strategic engagement measurement and agile, team-level feedback, all under one service package.
What’s Changing?
In early October 2025, we added the Pulse service plan to all Glint licenses-no price increase, no disruption. Now, if a user has a Glint license assigned to them, they will also be assigned a Pulse license. This means:
- Managers and team leads can follow up on Glint survey results with targeted Pulse surveys, using recommended questions based on strengths and opportunities identified in the Glint engagement survey.
- Pulse surveys help teams track progress, make mid-point adjustments, and maintain momentum between major survey cycles.
- Admins can configure survey templates, manage content, and control access, ensuring the right people have the right tools.
- Data privacy remains paramount: Pulse results are aggregated and confidential, just like Glint results.
Pulse Benefits Automatically Available to Glint Customers
- Glint follow-up template in Pulse: When managers create a Pulse survey, questions are automatically selected based on Glint drivers from the most recent engagement survey.
- Automated reminders: Six weeks after an org-wide Glint survey, managers receive an email prompt to send a Pulse follow-up, keeping engagement efforts on track.
- Pre-populated recipient lists: Pulse surveys are sent to the same teams who participated in the Glint survey, streamlining the process.
- Admin controls: Glint and Pulse admins can configure which programs and roles receive follow-up prompts and edit survey content as needed.
- Respond to open text comments and report conversations: Managers can use Pulse to ask for more feedback on specific topics, with responses remaining unidentified.
- Copilot-powered summaries: Pulse reports now feature Copilot-generated summaries, making it easier to interpret results and take action.
- Support for AI transformation efforts: Managers and HR can use Pulse to support AI transformation by measuring AI readiness, sentiment and adoption at more localized levels to help inform adoption and change management efforts.
Early Adoption Shows Positive Results
Early adopters have reported that using Pulse alongside Glint fills a crucial gap between major survey cycles. Feedback from customers has also highlighted that using both platforms as part of their broader listening strategy empowers managers to act on feedback faster, drives continuous improvement, and fosters a culture of listening.
Customers in private preview have praised the ability to link engagement data with actionable insights, and the integration with Viva Insights and Copilot analytics is helping organizations measure the impact of new tools like Microsoft 365 Copilot on employee experience.
What’s Next?
The roadmap includes ongoing enhancements to admin controls, reporting, and integration with other Viva modules. Monthly customer advisory sessions and engagement programs like Viva Customer Connection Program (VCCP) ensure that customer feedback shapes future development.
Resources & Further Reading
- Introduction to Microsoft Viva Pulse: https://learn.microsoft.com/en-us/viva/pulse/introduction-to-viva-pulse
- Take actions with Viva Pulse after Viva Glint engagement surveys: https://learn.microsoft.com/en-us/viva/pulse/viva-integrations/take-actions-after-glint-survey
- Data residency for Viva Pulse: https://learn.microsoft.com/en-us/viva/pulse/get-started/data-residency-for-viva-pulse
- Measure Microsoft 365 Copilot impact with Viva Pulse: Measure Copilot impact in your organization | Microsoft Learn
Stay tuned for the next post in our Spotlight On… series, where we’ll dive deeper into how synergy across platforms and other innovations are transforming organizational culture and driving measurable business outcomes.
Microsoft