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Public Teams Live Event prevents MSFT accounts from joining
A client created a public Teams Live Event, they informed us several people had trouble joining. Anyone can join the event anonymously, no problem. Also if they are logged into the Teams website or Teams app using a M365 Business account, that is in a different tenant and not a guest of the organisers tenant, they can join no problem. The problem only seems to be with MSFT accounts, the outlook.com/live.com/hotmail.com personal type MSFT consumer accounts. If user is logged onto Teams app on mobile with MSFT personal account then they get a message that the device is not trusted. If user is logged onto Teams windows app with MSFT personal account then they end up in a logon loop or if lucky get a message that access is denied because they are not a guest of the organiser M365 Business tenant. If user is logged onto Teams website with MSFT personal account they get a message that access is denied because they are not a guest of the organiser M365 Business tenant. How can a meeting be open to all to join anonymously, but if you have a MSFT personal account and you've authenticated you are not allowed to join? Doesn't make sense to me. MSFT 365 Business support advised me my client needs to create a website advising people with MSFT personal accounts to sign-out of Teams, or use an in-private browser. I find this ridiculous.Solved5.1KViews2likes17Comments