Phone Link issues
2 TopicsPhoneLink Displaying Wrong Device Background
Windows Version: Win10Edu 22H2 19045.3324 PhoneLink version: 1.23072.150.0 Android version: 11 The PhoneLink app displays a picture as my background that is neither my lock screen nor my background. Images attached (censored to protect privacy) The picture PhoneLink is using as my background is a picture that is not on my phone, on my computer, in my OneDrive, or in the Google Drive for the connected account. This occurs on both my laptop and my desktop; only happened to my desktop after the PhoneLink app updated. This occurs regardless of the account being used to set up PhoneLink. I set up PhoneLink by signing into two Microsoft accounts and both times had that wallpaper set. I've reset the PhoneLink app, I've reset the Link to Windows app (through re-installation and deleting the storage/cache), and I've reset the gallery app on my phone. This leads me to believe it's an issue with my phone, but I was wondering if there were any suggestions/thoughts other than factory resetting my phone because of the hassle.924Views1like1CommentPhone link says I already have the phone set-up with another app
The Phone Link on the computer is where the issues are and under Calls I have lost the ability to use the phone feature. I've followed calls troubleshooting. I removed all Bluetooth apps including unpairs. This didn't fix the issue. I've terminated, repaired, and reset then I cleared these again and uninstalled. Redownloaded it from the Microsoft store and still cannot connect. Microsoft store and Windows Updates are up to date. On the Samsung S20fe phone I've cleared Link to Windows/Link to Windows Service. The phone is all up to date Update: The issue is happening as soon as I confirm the pin with the computer and phone to connect to calls. It will then say that I have another device linked using Bluetooth. Phone info: Galaxy S20 FE 5G Model: SM-G781U One UI Version: 5.0 Android Version: 13 Computer info: HP Envy TE 01-1177c Device name DESKTOP-xxxxx Processor Intel(R) Core(TM) i7-10700F CPU @ 2.90GHz 2.90 GHz Installed RAM 32.0 GB (31.9 GB usable) System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display Edition Windows 11 Home Version 22H2 Installed on 10/2/2022 OS build 22623.1325 Experience Windows Feature Experience Pack 1000.22639.1000.0 Additional message: Please note: Microsoft Support on Twitter referred me to leave the message in the forum about the issue. Quick update: Feedback hub removes just as fast as when it is posted.Solved15KViews2likes35Comments