Comparing Outlook Groups to Shared Mailboxes (2022 Edition)
Outlook groups and shared mailboxes both help small teams work with shared email. The decision as to which to use depends on the exact needs the team has. Some recent changes made by Microsoft to allow users to create new folders and rules in group mailboxes might tilt the decision towards group mailboxes, but shared mailboxes still offer lots of potential. https://practical365.com/outlook-groups-vs-shared-mailboxes/Outlook Groups Gain Support for Folders and Rules
Outlook Groups now boast support for folders and rules. In other words, group owners and members (if allowed) can create new folders and move and copy items from the inbox to those folders. They can also create rules to process inbound email arriving into the group inbox. It’s all well and good, but there are a few points to understand about how things work. https://office365itpros.com/2022/11/14/outlook-groups-folders-rules/
