Mac
13 TopicsMac Teams Client - Main Teams window stops displaying after a few days
I have been running Teams client on my Mac for over a year now, through various updates and versions both of the Teams client and of MacOS. I'm currently on MacOS 10.14.6 andMicrosoft Teams Version 1.3.00.4460. What I see regularly is that the main Teams window just stops being accessible. Usually I have it running all the time in the regular display mode - not full screen - and can alt-tab switch between Teams and other apps as normal. Then, after a while, I suddenly find that when I alt-tab to Teams, the app window no longer appears. The menubar shows the Teams menu, and I can go through the menu OK, but most options have no effect. 'About Microsoft Teams' does nothing. Window > Bring All to Front does nothing. Window > Minimize does nothing, etc. The Help options mostly work, but that's about all. The only solution is to Quit Microsoft Teams and restart the app. It's a real pain. I frequently end up missing messages because of this. Has anyone else encountered this issue?20KViews10likes46CommentsNot receiving any messages or notifications from MS Teams on Mac OS X (Monterey 12.3.1)
On my MacBook Air M1 (running the latest OS X version) I am not getting any messages or notifications at all, and not only on the desktop app, but neither on the web app. As soon as I refresh (the web app) or quit & open the desktop app, the messages will appear, but I won't be getting any new messages/notifications until I refresh/re-open the app again. This is happening only on my MacBook, in the meanwhile I get all the messages¬ifications instantly on my iOS device. I have already tried turning notification on and off, cleared out the cache by removing these files: Library/Application\ Support/Microsoft/Teams/Application Cache/Cache Library/Application\ Support/Microsoft/Teams/blob_storage Library/Application\ Support/Microsoft/Teams/Cache Library/Application\ Support/Microsoft/Teams/databases Library/Application\ Support/Microsoft/Teams/GPUCache Library/Application\ Support/Microsoft/Teams/IndexedDB Library/Application\ Support/Microsoft/Teams/Local Storage Library/Application\ Support/Microsoft/Teams/tmp But since the web app is behaving the same way, I don't think that it's an issue with the desktop app files. Worth mentioning, my iOS device (where I get all the messages) is connected to the same Wi-Fi connection as the MacBook. And also MS Teams was working fine on Friday (6th of May), and I have not changed any configuration, did not install any new apps and nor did I update anything else on the laptop. If anyone knows what might be the issue, I would appreciate it a lot!12KViews1like9CommentsMicrosoft Teams Converting Sent images to MicrosoftTeams-image.png
Hi all, 1st post here so hopefully this is ok. I have a Mac user on teams that whenever they send an image, teams always converts itMicrosoftTeams-image.png, it could be titled anything but will always convert it to that when it's being downloaded. It only appears to be affecting mac users, tested it in two completely unrelated environments and the same happens on both.7.1KViews1like4CommentsLimitations of unlicensed MS Teams: Virtual Backgrounds for Mac
Looking to better understand the limitations of unlicensed MS Teams desktop app around virtual backgrounds for Mac When a user joins Teams meeting using MS Teams app preinstalled but is not logged into the app, They can join the meeting use the mic, video cam, and share screen but what I am finding is they are unable to select the virtual background option. If the user has access to an MS account/license that supports the login of MS Teams then they are able to use the virtual background. Do we know if MS limit the desktop app form using virtual background if the app is not signed in with an MS Teams license for Mac? I understand the hardware requirements for MS Teams for Mac. I have been testing this with Macbook Air from 2020 that supports virtual backgrounds. Has anyone else run across this. Any help would be appreciated2.1KViews1like1Comment