Building an Agentic, AI-Powered Helpdesk with Agents Framework, Azure, and Microsoft 365
The article describes how to build an agentic, AI-powered helpdesk using Azure, Microsoft 365, and the Microsoft Agent Framework. The goal is to automate ticket handling, enrich requests with AI, and integrate seamlessly with M365 tools like Teams, Planner, and Power Automate.Securing Productivity with Microsoft 365 Copilot
Join the Greek MVP Community hosting Joanna Vathis for an insightful live session about Copilot in M365, Data Protection, Privacy, and Responsible AI Agenda What is Microsoft 365 Copilot? Data Protection Architecture Privacy & Compliance Commitments Responsible AI Practices Security Features & Risk Mitigation Deployment Best Practices Q&A Join for free !
