USB security key MFA prompt does not work on any app like Teams or Outlook, only via webbrowser
I have this issue on every computer or device I use. I use MFA and I'm a Global Admin. I ONLY have USB keys as my security method and have 3 added. If I'm using Chrome, Edge, any browser and get prompted for MFA, I simply insert the key, tap it, enter my pin, tap the key again and it works. However, for any desktop application, such as Teams, Outlook, etc, whenever it prompts me to log in, if I pick USB Security Key it just freezes and displays the loading progress bar at the top over and over. It does this on every computer I try, Mac, Windows, etc. The only option to ever authenticate is to go in, add the Microsoft Authenticator app as a MFA option, and then use that, then remove it as an option which is obviously not ideal. I have never been able to get USB security to work outside of a browser. If I access the same Teams, Outlook, etc from ANY web browser and get prompted, it works every single time. Please see screenshot above for what I'm referring to. The moment I click "Windows Hello or USB Security key" those blue dots just bounce across the top of the screen forever, it never proceeds past here. This is Teams when I'm trying to log in that's doing this. If I manually go to Teams on the web it will work fine. I can come back 4 hours from now and this screen will still be showing the same thing. As mentioned, ALL devices have this issue, it does not work on any computer, PC or Mac so it must be something with Microsoft 365. If it helps at all, I use Conditional Access and not security defaults.
