Account verification has not started and in “pending” status for over a month
Hi, I can't pass the verification, it doesn't even start. I got an EV certificate and registered for https://learn.microsoft.com/en-us/windows-hardware/drivers/dashboard/hardware-program-register. I talked to support before creating the account, they said that the EV certificate contact info and Partner Center contact info must match. When verifying the company for the EV certificate, I used a private email everywhere as the company does not have a domain or website. I filled in all available fields in Partner Center as in the EV certificate, except for the company email, for which I had to take one of my old domains and raise the domain mail service, because private emails are not accepted. (I did not use the words admin etc in the email name as Microsoft documentation requires) I received an OTP code to verify the email while editing the contact info, but the verification is still in “pending” status I wrote 3 appeals to support. One appeal was immediately closed with the wording “Denied for internal reasons in registration in Microsoft AI Cloud Partner Program” - I didn't even register in this program. The other 2 appeals are just hanging, for a couple of weeks. I received message saying “Your issue is under review currently. As soon as we have an update, we will inform you.” and that's it. No one is responding to my inquiries repeatedly. I've read all the documentation on registering an account and still have all the discussions from 2023. The only thing I can think of is to create a domain with an open whois, maybe after that verification will at least start and reach Email verification. Does anyone have any ideas? Maybe I missed something?