Help your users be successful with Microsoft 365 and Office 365 with training & tips in their inbox
As a steward for your business, you’re always looking for ways to help your users get more from the technology you provide to them. We’ve heard from admins that one way to achieve this is with product tips and training content that their users can quickly use. This content often is available at the https://support.office.com/office-training-center , but users must currently seek it out themselves—and too often, they don’t. Email for product tips and training is coming The new email content from Microsoft will include only tips and training relevant to products and services you have enabled for your users. Be assured that we will not send your users sales, marketing, or advertising messages. Here is an example of a training email. Phased rollout We recognize that smaller organizations are juggling different priorities and often their IT admins wear multiple hats. That’s why we’ll start by sending the email communications to subset of customers that have Office 365 Business Essentials, Office 365 Business Premium, and subscriptions in the US and Australia. If you are an administrator for an organization that is part of this rollout, you’ll receive a notification in the Message Center, as well as an email reminder seven days before the first training tips email is sent to your users. Please note that you will be notified by the message center before the first training email is sent to your users. All training emails will only be sent from MicrosoftOffice365@email2.office.com email address. Admin is in control As the administrator for your organization, you’re in control. You have the flexibility to unsubscribe from these emails at any time on behalf of your organization by switching the ‘End User Communications’ setting to Off in the admin center. You can always subscribe later by changing the setting to On. Follow these steps to unsubscribe your organization from the training emails: 1. Sign In to the admin center 2. Click on Show all from the left navigation bar 3. Click on Settings 4. Click on Services & add-ins 5. Click on End User Communications 6. Change the setting and click on Save If you leave the email messages enabled for your organization, individual users can still unsubscribe at any time by clicking on the Unsubscribe link in the email footer. Users can also visit the Security & privacy page of their https://portal.office.com/landing to unsubscribe. Preview the first training email and send it yourself Seven days before the first message is sent to users, global admins will be sent an email reminder with the opportunity to preview the content. This preview email will be sent only for the initial training content. If you prefer to send the training email yourself, just unsubscribe at the tenant level, then download a ready-to-send template from the preview email and send the first training email at your convenience. Give us feedback We’re always listening and learning from you. Please continue to provide feedback using the feedback button within the admin center.Tool for training needs analysis
I'm not sure if I'm in the right place to ask this... Part of my role is to drive adoption of O365 in our customer's organisations. I'm looking for a cloud-based tool to assess who needs training, which aspects of the suite they need training in and possibly even how best they like to learn (instructor-led, video, self-paced etc). Ideally the tool would give me a good idea of the digital literacy of each employee and where their strengths and weaknesses lie with each app (e.g Word, Excel, Outlook, Teams, SharePoint etc). Any help with this from the community would be greatly appreciated!
[infographic] Where to start a conversation for teamwork in Office 365
Teams, SharePoint, Outlook, Yammer - all places for teamwork in Office 365. GREAT apps for sure but HOW to start with your teamwork in Office 365 ? It's not about what the products can do (they can do a lot :-) ) but what you as team can do with the products. Microsoft is explaining this with the 'Inner Loop' and 'Outer Loop'. I created an infographic for this - take a look!
Overcoming Complacency?
Hey everyone! Greetings from Atlanta, GA. I've recently stepped into the role of a Customer Success Manager for Microsoft, and I'll be driving adoption for companies with low numbers of Active vs. Qualified Entitlements for Microsoft Teams. My question to you all is this: how do you overcome the objection of "things are fine the way they are?" Companies often have so much on their plate that the LAST of their concerns is the adoption of a new communication platform. How can we be respectfully persistent and convince them that, although we understand and respect their priorities, MS Teams would be an incredible asset to the company in the long run? Thanks in advance for your responses. All the best, Guilherme Apollonio
Using SharePoint to Crowdsource and Share Resources...Thoughts on This Approach
Hello Friends, My department asked me to create a SharePoint page where our folks can share and access resources for a department initiative. We are an academic department so "resources" means: links to webpages, links to books, links to videos, PDFs, docs, and files. My aim is to curate these resources by category as the list grows. Our requirements: 1. easy for the members of the department to submit resources. 2. easy for the members to access the resources once submitted. Our community's Microsoft adoption path Our department members have a wide range of 365 capabilities: They range from change-averse to novice to nerd. Thus, we may need to do some training to get people to provide resources. I was thinking of one of two routes to create a crowdsourced resource page (or a mix of the two): Create a SharePoint page with a Document Collection section. Members could drag and drop files or submit links into the collection. The collection displays on the Sharepoint page. A Microsoft Form for members to enter a resource. The form would populate a list which I would embed in the Sharepoint Page. Members access the resources off the list. Power Automate could alert the department members when new resources are added to the page. Does this seem reasonable? Is there more elegant way to crowdsource resources in a department and make them a pleasure to share and use?
