Desktop Client
75 TopicsSkype phone numbers we are using for US, AU are not working at all, we need help please
We have already paid for yearly renting of the Skype phone numbers we are using for US, AU and these are not working because are not getting redirected after the right settings in place, also the voicemails are not working at all, no settings working at all and after paying there is no one to talk to and report the issue, no email of support, no department of support to send ticket, no phone number, absolutely nothing to provide you support as client for something that you paid and is not working!!! I have tried to adjust the settings based on the forms from the Skype app for windows also from the Skype app for web and I tried both the redirect also the voicemail and none of them working to be setup. So disappointed and we already paid for 1 year in advance for both of them. We need help!314Views0likes0CommentsNo way to zoom in/out when someone is sharing screen?
Is there really still no way to zoom in a shared screen in a conference call? As describes in this blogpost about how it's possible in Skype Consumer : https://www.skype.com/en/blogs/2021-11-zoom-in-skype/ Skype® for Business for Microsoft 365 MSO (Version 2208 Build 16.0.15601.20764) 64-byte.409Views0likes0Commentsbackground static noise on audio with Skype for B. call while using the Yamaha CS-700 microphone
SFB is used for meetings with the desktop client. When we use the Yamaha CS-700 microphone, there is a strong background noise over the voice, received by the other participants in the meeting. This is happening only with Skype, not with Teams.643Views0likes0CommentsSkype for Business is Continually Running High CPU on Mac
I am currently running macOS Monterey (12.5.1) with Skype for Business (SfB) 16.29.95. SfB is constantly running high on the CPU, even with a Quad-Core Intel Core i5. This appears to have started with the latest macOS Security Update. I've tried uninstalling/installing SfB and followed https://answers.microsoft.com/en-us/skype/forum/all/skype-for-business-mac-at-high-cpu/ba87249f-c12f-475a-ad4f-0dec367745e0 suggestion of removing items from the User Library, then restarted. I even repeated the process, downloading and installing a fresh copy of the SfB app to no avail. SfB still regularly takes up a large amount of processing power on my Mac, making it challenging to use many Adobe apps with the extra CPU load. I know this is a reoccurring issue, but I am looking for other suggestions to resolve this issue.1.1KViews0likes0CommentsSkype4Business Crash In Windows 11, But Is Fine On Windows 10 Machines
Hi Community, I'm trying to support one colleague with very unusual Skype4Business (part of Office 2016 Pro.) crash issue. After user has successfully launched and login at S4B, the app will crash and disappear in less than a minute. We've tried some remediation steps, but still unable to determine the cause of the crashes. Re-formatted user's laptop again, then applied all Windows 11 and Office updates, but her S4B profile still crashed. Tried her S4B login to different Windows 11 machine, and S4B app still crashed in less than a minute. Other users tested on her Windows 11 laptop have no issue, as S4B app do not crash. If we test her S4B login at other Windows 10 machines, surprisingly S4B does not crash - so crashes only happen on Windows 11 machines The affected Skype4B build number is 16.0.4266.1001. We collected ".UccApilog" logs when her S4B app/profile crashed in Windows 11 - is this Forum the correct place to share the Skype log ? Thank you.602Views0likes0CommentsSkype 4 Business can't reply to MS Teams
My organisation uses Skype 4 Business and a partner organisation uses MS Teams. We have open federtaion. Our Partener org can us MS Teams to message us however we can't reply unless we instigate a new message window in Skype 4 Business However we can instigate a messagein S4B and the partner organisation can reply from MS Teams and we can have a conversaton in the same window. Telephony between the clients appears to be working. Is there any guidance out there on this issue?554Views0likes0CommentsAn error occurred
One of the most frustrating things in the Skype for Business client is lack of meaningful error messages. We have an on-prem environment and a user adds a colleague to a Skype call. All PC to PC. Then they get "An error occurred". No clue as to what the error is. No codes. Nothing. However, this seems to be it for this client. I have the logs. I know which users are involved. I suspect this is the url that is storing the metadata on the server side. However, if anyone has any ideas of the sort of things I should look for in the logs then that would be of great help. Unfortunately I can't post the log here. Just want some ideas.645Views0likes0CommentsHow to login to skype manager? I'm getting "Oops something went wrong" consistently
hey guys, i'm trying to add another phone number to my account for an assistant. for some reason, every time i try to login to the skype manager, it asks me "Enter the name of your group or company, e.g. "My Family" or "Contoso LLC". no matter what i enter, it always shows "Opps something went wrong please retry" ive tried logging out and logging in the skype application before and after. ive also tried rebooting. there doesn't seem to be any info on this found on google. any help is appreciated. thanks in advance!724Views0likes0CommentsSkype for Business Voicemail Icon missing
Hello, since some days my Voicemail Icon is missing. This step doesn't work: Exit Skype for Business and Outlook client. Navigate to Users > username > AppData > Local > Microsoft > Office > 16.0 > Lync Delete sip_profileName folder. Delete all files in Tracing folder. Do not delete the folder itself. Login to Skype for Business again. Any Idea? Thanks + Regards2KViews0likes0Comments