Crashing
7 TopicsTeams Rooms device causing laptop in proximity to power off
We have a Logitech Meetup/Tap Teams meeting room. User has been having apparently random blackscreens where the device loses power. It was realized that it's being caused by when he is in proximity to the MTR device - as soon as the call/conference went active the device blackscreened. This is 100% repeatable. On a slightly less consistent basis, it powers off even before the meeting starts - but when still near to the MTR. I assumed at first this was due to the proximity feature of the MTR, but now I'm not sure. Things I've tried Turning Bluetooth off on the laptop (Dell Latitude 5420) Turning airplane mode on Turning off bluetooth beaconing on the Tap Going to a different MTR (this happens in both Meeting + tap and Rally + tap rooms Switching to another Dell 5420 I have with a slightly later motherboard revision (v2), this does not happen. Obviously I can RMA the 5420 this happens to, but it begs the questions, will this happen to another laptop in our fleet? Is the MTR emitting something else and interacting with the computer?2KViews1like2CommentsTeams craching when starting
Since wednesday (05/05/2021), Teams was crashing when I tried to activate my camera, even the preview. I also had to attend to a zoom meeting, and it was the same problem. So I just didn't use the camera, but this morning I tried to join a Team meeting, but then Teams started to restart continually. It said "There was a glitch, it's good to go now", but it didn't stop restarting. I tried to: Restart my computer Reinstall Teams Change user Do the sfc /scannow (there was corrupted files, but it didn't change anything to remove them) None of this helped me... Do you know what is the problem ?Solved2KViews1like5Comments