Teams calling - contact information
Hello. We have recently switched to Microsoft Teams as our Telephony solution. While using the windows 10 client, we have noticed when a user is receiving an incoming call from a contact held within their teams 'contacts' list, you can only see the phone number rather than the 'display name'. This is rather frustrating for the user as they are keen to understand who is calling before choosing to accept the call. I have noticed via testing that this all works as expected in the teams web app, it is just within the windows client that the issue is present. We have tried all the basic troubleshooting, signing in and out of windows app etc to no avail. Any response or assistance is greatly appreciated. James