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Teams calendar access for Exchange on-premises mailboxes","conversation":{"__ref":"Conversation:conversation:1484009"},"id":"message:1484009","revisionNum":8,"uid":1484009,"depth":0,"board":{"__ref":"Blog:board:Exchange"},"author":{"__ref":"User:user:324116"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":" Over the last several months, we have seen many customers adopting Microsoft Teams, even if their mailboxes are still hosted in an on-premises environment. One of the common issues in this scenario is not being able to see the Calendar tab in the Microsoft Teams client. ","introduction":"","metrics":{"__typename":"MessageMetrics","views":289347},"postTime":"2020-06-23T09:15:13.753-07:00","lastPublishTime":"2023-11-09T11:10:29.257-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Over the last several months, we have seen many customers adopting Microsoft Teams, even if their mailboxes are still hosted in an on-premises environment. One of the common issues in this scenario is not being able to see the Calendar tab in the Microsoft Teams client. \n Would you like to know how to troubleshoot this? Read on! \n For cloud users, the Calendar section in Teams is connected to their Exchange Online (EXO) calendar. In other words, when you schedule a meeting in Outlook, it'll show up in Teams (and vice versa). For a great overview of this functionality, see Schedule a meeting in Teams. \n To make calendar access work for your on-prem mailboxes, Teams needs access to your Exchange on-prem organization for both Autodiscover and EWS. There are several things to remember here. \n \n Autodiscover and EWS URLs should be available from the Internet. Pre-Auth is not supported. If you use some sort of publishing system, you will need to configure pass-through. You can verify that external URLs on-prem are accessible, trying to open them from internet directly in web browser. Test with https://mail.contoso.com/EWS/Exchange.asmx and https://autodiscover.contoso.com/Autodiscover/Autodiscover.xml .You can also use http://aka.ms/exrca to test connectivity for EWS and AutoDiscover. But note, that those tests don’t use OAUTH (as of this writing). So, sometimes you might see that those tests pass successfully, but free/busy for on-prem users is not visible from your tenant (see further below for more troubleshooting tips). \n OAUTH authentication should be configured and working between you O365 tenant and Exchange on-prem. To make this work, we highly recommended to run Hybrid Configuration Wizard (HCW) to configure full hybrid mode. For on-premises deployments (newer than Exchange 2010) HCW automatically configures OAUTH between on-premises and EXO. Please make sure to run the latest CUs on-premises as per our Hybrid requirements. \n \n There are some other prerequisites: users with on-premises mailboxes must be synchronized to Azure Active Directory. On-premises mailboxes should be on Exchange 2016 CU3 or higher, as per this article. \n If everything is working fine, you should see Calendar tab in your Teams client. When you switch to your Calendar tab, it should be “up to date” (you may need to re-login to the client): \n \n Uh-oh; it’s not working. Now what? \n If you used HCW, verify Service Principal Name (SPN) endpoints configured for Azure AD. There should be at least 2 endpoints for EWS and Autodiscover. If you don’t see them, you can connect to AzureAD via PowerShell and check/configure them manually (please see this article for details). \n \n $ServiceName = \"00000002-0000-0ff1-ce00-000000000000\"; \n $x = Get-MsolServicePrincipal -AppPrincipalId $ServiceName; \n $x.ServicePrincipalnames.Add(\"https://mail.contoso.com/\"); \n $x.ServicePrincipalnames.Add(\"https://autodiscover.contoso.com/\"); \n Set-MSOLServicePrincipal -AppPrincipalId $ServiceName -ServicePrincipalNames $x.ServicePrincipalNames; \n URL to confirm Autodiscover is available \n To test if Autodiscover is available, you can use the following. For an on-premises mailbox, if hybrid is configured correctly, O365 should route back to on-premises: \n https://outlook.office365.com/autodiscover/autodiscover.json?Email=admin@contoso.com&Protocol=EWS&RedirectCount=5 \n After redirect is completed, you should see the following on-premises EWS URL: \n \n \n Collecting logs from Microsoft Teams client \n \n To make troubleshooting easier, you need to sign out from Microsoft Teams client and then sign back in. It will force calendar load and it will be easier to find error in log or successful location of user’s mailbox. \n Wait until Calendar app appears (if everything successful) or not (if something went wrong) \n Get the logs from the client: press (CTRL+ALT+SHFT+1) for Windows and (Command+Option+SHFT+1) for Mac from within the client to download logs \n Search for Calendar App. If the mailbox is discoverable, logs will show something like this: UserAppsStore: Added calendar app with isFirstParty as true. isMailboxDiscoverable: true, isFreemiumTenant: false, enableFreemiumCalendar: true \n \n Checking EWSAllow Agent Strings \n EWS access can be blocked by EWSAllow Agent settings in your Exchange on-prem organization. These can be configured either at the mailbox level or Organization level. This is not very common, but we have seen some organizations use custom EWS settings on-premises. \n Check if any agents are blocked on the Organizational level (the following shows none are – default setting): \n \n Also check the setting for the mailbox you are troubleshooting Calendar access for: \n \n The following agents should NOT be blocked as they are used to access on-prem servers: \n \n MicrosoftNinja/1.0 Teams/1.0 (ExchangeServicesClient/0.0.0.0) SkypeSpaces/1.0a$*+ \n SchedulingService \n \n SchedulingService is used by the Teams middle tier when a delegate wants to plan a Teams Meeting for the manager using the OWA or Outlook Teams Plugin. IIS and protocol logs can be helpful to confirm if things are being blocked. \n Additional troubleshooting \n If all of the above checks out, troubleshooting interoperability between your cloud tenant and on-premises organization is the next thing to do. Here are several guides that will help with this: \n \n NEW! The Microsoft Remote Connectivity Analyzer now covers this scenario under Microsoft Teams tests. Please check it out: \n Troubleshoot Microsoft Teams and Exchange Server interaction issues - this article will continue to be updated with new troubleshooting tips. \n Hybrid environment free/busy troubleshooter \n How to troubleshoot free/busy issues in a hybrid deployment of on-premises Exchange Server and Exchange Online in Office 365 \n Demystifying Hybrid Free/Busy: Finding errors and troubleshooting \n You can also do the Free/Busy connectivity test using EXRCA (you should have at least one mailbox migrated to cloud to test this) \n For troubleshooting purposes, you can use the article Configure OAuth authentication between Exchange and Exchange Online organizations, this article contains steps to verify SPNs in Azure AD and explains how to verify OAUTH connectivity with Test-OAuthConnectivity cmdlet from on-prem and O365. \n In Exchange 2016, OATH authentication is enabled for EWS virtual directory by default. However, you can verify this setting by using the command below: \n \n \n Note: if you migrated mailbox from on-prem to EXO, it’s easy to test free\\busy availability using Outlook. The above article on manual OATH configuration can be also useful for checking if things are configured properly (but really, you should always use HCW!) \n If you are working in Teams calendar directly and you try to invite other on-prem users to a Teams meeting, your users/identities need to be synced with Azure AD Connect to be visible in Teams. While you can type the full email address from an on-prem user to invite them, if this mail domain is an accepted domain in O365 and there is no recipient in O365, mail delivery will fail with unknown recipient as the lookup will be done in O365 Global Address Book. Mailbox itself doesn’t need to be moved to EXO, but the identity should be synced. \n Hope this helps in troubleshooting your Teams integration with on-premises mailboxes! \n I wanted to thank Rui Andre Tabares, João Loureiro, Ralf Leistner, Nino Bilic and Mirela Buruiana for their review of this post. \n Viktoria Gindosova and Dmitry Chernikov 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Room Booking Graphic 1.png","associationType":"BODY","width":1426,"height":873,"altText":null},"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS03NDMzNDktMTIyNjA1aTgwNzREREJENUFDMkM4MUQ?revision=5\"}":{"__typename":"AssociatedImage","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS03NDMzNDktMTIyNjA1aTgwNzREREJENUFDMkM4MUQ?revision=5","title":"Easier Room Booking Graphic 2.png","associationType":"BODY","width":1393,"height":854,"altText":null},"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS03NDMzNDktMTIyNjA2aTA0MTdERjIxM0U5OTczMTg?revision=5\"}":{"__typename":"AssociatedImage","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS03NDMzNDktMTIyNjA2aTA0MTdERjIxM0U5OTczMTg?revision=5","title":"Easier Room Booking Graphic 3.png","associationType":"BODY","width":1111,"height":760,"altText":null},"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS03NDMzNDktMTIyNjA3aUNCMzI5NjQxNEI2MzZCQjI?revision=5\"}":{"__typename":"AssociatedImage","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS03NDMzNDktMTIyNjA3aUNCMzI5NjQxNEI2MzZCQjI?revision=5","title":"Easier Room Booking Graphic 4.png","associationType":"BODY","width":1110,"height":729,"altText":null},"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS03NDMzNDktMTIyNjA4aTExMjJGRTcyNEFCNDBFMEE?revision=5\"}":{"__typename":"AssociatedImage","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS03NDMzNDktMTIyNjA4aTExMjJGRTcyNEFCNDBFMEE?revision=5","title":"Easier Room Booking Graphic 5.png","associationType":"BODY","width":1528,"height":1129,"altText":null},"BlogTopicMessage:message:743349":{"__typename":"BlogTopicMessage","subject":"Easier Room Booking in Outlook on the Web!","conversation":{"__ref":"Conversation:conversation:743349"},"id":"message:743349","revisionNum":5,"uid":743349,"depth":0,"board":{"__ref":"Blog:board:Exchange"},"author":{"__ref":"User:user:324116"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":" We are releasing features that make it easier to find and identify the room you need, and new features to help you manage your meetings! ","introduction":"","metrics":{"__typename":"MessageMetrics","views":65729},"postTime":"2019-07-31T10:07:32.348-07:00","lastPublishTime":"2024-02-27T06:17:18.861-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" How often have you or your users tried to find rooms that are free for your meeting time, your recurring series, that have the capacity and resources you need, and are close to you? Probably enough to acknowledge it can be a bit time consuming, especially if you are creating a recurring event or trying to book multiple rooms in different cities. To help you with this, we are releasing features that make it easier to find and identify the room you need. We also have new features to help you manage your meetings! \n Let’s focus first on what the user experience looks like, then we’ll get into how you set this up behind the scenes. \n Sometimes you need to find rooms with specific characteristics, and with this new feature you can now search for rooms beyond from the ones we show you. Just click on the location bar, and then go to “Browse more rooms”, this opens a right-side panel where you can search for a room by building and city. \n \n \n Sometimes you need a room with specific features. Now, when you are looking for a room with capabilities or trying to accommodate a group of people, you can filter for rooms based on capacity, features, and floor. \n \n \n Creating a recurring series already demands a lot of coordination. Outlook has resources to help you with that, the Scheduling Assistant, FindTime, and smart time suggestions. They all help you find a free time slot among your attendees but finding a room that could be booked for the entire recurring series was a little more hectic. We’re making that process easier by showing you when a room is free for the entire series or for how many instances of it so you can book with confidence. This feature is currently only available for first release customers but will be available for all users in time. \n Please note that if your series extends beyond 62 calendar days, you will only see the availability inside those first 62 calendar days returned. This will be shown as “Available 26 of first 26 instances” (you can see this in the screenshot below). \n \n \n Outlook on the Web will show the rooms available for your series and how many conflicts they have \n Book multiple rooms \n Not everyone in your meeting works in the same building or even the same city. For those meetings when your team is spread across the world, Outlook lets you book multiple rooms so you can make sure everyone has a good spot for that important call. To do this, go to “Browse more rooms” and search by city, then add the rooms you need. \n \n \n What Do You (The Admin) Need to Make this Magic Happen? \n The key piece to this new feature is the new Set-Place cmdlet. This cmdlet is only available in Exchange Online, we will not be including this feature in any on-prem versions of Exchange Server. \n As the documentation here explains there are multiple properties you can set on a room mailbox that users can then use to filter room per the screenshots above. \n For example; \n Set-Place -Identity \"Conference Room 01\" -IsWheelChairAccessible $true -AudioDeviceName PolyCom -VideoDeviceName \"InFocus WXGA Projector\" \n There are many different properties you can set, so put some time in planning those and then once you have them set your users can use them. Here’s a full list of properties you can set; \n [-AudioDeviceName <String>]\n [-Building <String>]\n [-Capacity <System.Int32>]\n [-City <String>]\n [-CountryOrRegion <CountryInfo>]\n [-DisplayDeviceName <String>]\n [-FloorNumber <System.Int32>]\n [-GeoCoordinates <GeoCoordinates>]\n [-IsWheelChairAccessible <$true | $false>]\n [-Label <String>]\n [-Nickname <String>]\n [-Phone <String>]\n [-PostalCode <String>]\n [-State <String>]\n [-Street <String>]\n [-Tags <String[]>]\n [-VideoDeviceName <String>] \n As you can see there are many opportunities here for comedy as well as helpful descriptors. It’s your choice what to do with these. \n \n \n Summary \n Most of the features are already available to Office and Microsoft 365 users and the remaining ones will be rolling out in the next couple of weeks. \n We would love to know if these features help your users plan and manage their meetings or if finding the right rooms is now easier for them. \n Please, tell us what you think in the comments below, in our UserVoice channel or using the in-product smile feature. \n Thank you! \n The Calendaring Team ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"4468","kudosSumWeight":14,"repliesCount":71,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuM3wyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS03NDMzNDktMTIyNjA0aTY3QTU0QjJDNjI3RjEzMEM?revision=5\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuM3wyLjF8b3wyNXxfTlZffDI","node":{"__ref":"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS03NDMzNDktMTIyNjA1aTgwNzREREJENUFDMkM4MUQ?revision=5\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuM3wyLjF8b3wyNXxfTlZffDM","node":{"__ref":"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS03NDMzNDktMTIyNjA2aTA0MTdERjIxM0U5OTczMTg?revision=5\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuM3wyLjF8b3wyNXxfTlZffDQ","node":{"__ref":"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS03NDMzNDktMTIyNjA3aUNCMzI5NjQxNEI2MzZCQjI?revision=5\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuM3wyLjF8b3wyNXxfTlZffDU","node":{"__ref":"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS03NDMzNDktMTIyNjA4aTExMjJGRTcyNEFCNDBFMEE?revision=5\"}"}}],"totalCount":5,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"coverImage":null,"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""}},"Conversation:conversation:1165583":{"__typename":"Conversation","id":"conversation:1165583","topic":{"__typename":"BlogTopicMessage","uid":1165583},"lastPostingActivityTime":"2020-02-11T07:00:00.008-08:00","solved":false},"BlogTopicMessage:message:1165583":{"__typename":"BlogTopicMessage","subject":"Calendaring is Really Hard to Code and That’s Why You Were An Hour Late to that Meeting","conversation":{"__ref":"Conversation:conversation:1165583"},"id":"message:1165583","revisionNum":3,"uid":1165583,"depth":0,"board":{"__ref":"Blog:board:Exchange"},"author":{"__ref":"User:user:324116"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":" Writing code for calendaring features is hard. You finally figure out a good time for your team to meet and then one of the attendees happens to live in a country that decided to implement Daylight Saving Time (DST) and change the local time by an hour. Just in that country. Here's some advice on what to do and how to handle it. ","introduction":"","metrics":{"__typename":"MessageMetrics","views":10251},"postTime":"2020-02-11T07:00:00.008-08:00","lastPublishTime":"2020-02-11T07:00:00.008-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Writing code for calendaring features is hard. Some of you might say writing any kind of code is hard, and you might have a point, but calendaring is particularly tricky. Why’s that? Well, consider time zones for a start – a meeting you set up isn’t necessarily in the same time as it is for me, and then you also invited people, from a whole bunch of other time zones (did you know some time zones are 30 mins off, not a full hour?), and then you made the meeting recurring, not every week, but every third Monday, except for next month, when it’s on Tuesday… and so on and so forth. But you got a meeting set up, all good. \n And then one of the attendees happens to live in a country that decided to implement Daylight Saving Time (DST) and change the local time by an hour. Just in that country. \n And we have an good example, as Brazil changed their DST rules in 2019 to eliminate DST and those changes are coming up very soon and they might impact users even with the latest OS updates applied. Users may see various issues with \"off by an hour\" calendar items when using the Brasilia time zone. \n Sometimes we get caught out by a DST change made by a country, or a particular change needs us to code something new to account for it, and for the most part we make it so you don’t notice. But despite our best efforts sometimes users notice meetings are off by an hour. Then the users call you, their IT Pro to complain. \n What do you do? There are a number of things we recommend, and so we wanted to share some simple advice on what to do, if it happens. \n The “off by one hour” issue can vary widely in terms of scope and symptom, although it is typically limited to recurring appointments and meetings. For example, a user might report: \n \n Every single recurring meeting is off by an hour, but only in Outlook on the Web (OWA). The meetings render correctly in Outlook for Windows. \n Only a few meetings are off by an hour, but they show incorrectly in both OWA and in Outlook for Windows. \n Only exceptions to a recurring meeting are off by an hour, and only for attendees, not for the organizer. \n Only existing meetings that were created BEFORE the Windows Operating System DST patches were applied are off by an hour. \n Some other possible variation of meeting creation, attendee vs organizer, all vs some, OWA or Outlook desktop, etc. \n \n The #1 best thing you can do to avoid seeing these issues in the first place is to keep your client software and operating system up to date. Sorry if that’s obvious to you, but the OS is the master time source for the client (in OWA’s case that means Exchange Online), and sometimes these DST patches require an update to Windows/Mac/Linux – so keep them patched. Sometimes we need to patch Outlook for Windows, Mac, iOS or Android, and so keeping the client up to date can prevent these issues from showing up. There’s a strong case to be made here for switching to Office 365 ProPlus and having updates regularly applied. \n These DST issues can also require server-side changes. Exchange Online does all that for you, of course. In an on-premises world you need to update your servers, so make sure you keep up to date on CUs and OS updates. \n Assuming you’ve done all that, your clients and servers/services are up to date – what then? \n You need to figure out how large the scope of this issue is for your users. Is it every user? Is it Outlook for Windows only? What about OWA, does that work? Because the easiest thing might be to have the user switch to another client app until you figure it out. \n If it’s only a subset of users (as you only have a small number of users in that geography where DST changed the time) perhaps you decide to manually ‘fix’ the meetings. If so, here’s what we suggest; \n \n Make sure the DST patches/updates are in place. \n Make sure you note any existing meeting exceptions that might exist if the problem meeting is recurring. \n Have the organizer cancel the meeting that is problematic. \n Have the organizer create and send a new meeting so that the start time correctly takes into account the new DST rules. \n Recreate the needed exceptional instances. \n \n We also see cases where users ‘fixed’ their meetings ahead of a patch/update by just dragging them to the ‘correct’ start time, which then results in them breaking again when updates are installed (and their automatic changes come into effect) – that’s confusing but it’s all the same issue. \n We realize re-creating the meeting series is a bit inconvenient, but that’s because time zone rule information is stored on the meeting itself and re-creating it on a patched machine will ensure the correct rules are being used for that series. And it’s often the quickest solution. But what if the impact is too large to handle that way, and you’ve made sure your clients are patched – then you should call into support and get some advice. \n On multiple occasions we have made service side changes in Exchange Online to ‘fix’ it there. Those changes do make it to on-prem, but not until the next CU typically. \n We give you a lot of flexibility in how you can create meetings (and we are not done improving meetings by a long shot) but it sometimes feels like it’s something of a minor miracle any of us ever get to meet and talk to each other at all, it really is. We celebrate people meeting every day, and we work really hard on this stuff, all the time, to make sure changes such as DST are accounted for. \n We’re working on the Brazilian DST issue very hard right now, but we want to call it out so admins with users in that timezone are aware, and have a chance to make sure patches are applied, users are aware and so on. We’ll get things patched and fixed in time, no doubt, but we thought this a good time to broadly discuss DST, what it means, what you can do, and why writing code for calendaring can sometimes be a bit hard. \n The Calendaring Team ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"5916","kudosSumWeight":12,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"coverImage":null,"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""}},"Conversation:conversation:1225587":{"__typename":"Conversation","id":"conversation:1225587","topic":{"__typename":"BlogTopicMessage","uid":1225587},"lastPostingActivityTime":"2024-07-18T07:06:39.183-07:00","solved":false},"BlogTopicMessage:message:1225587":{"__typename":"BlogTopicMessage","subject":"FindTime, your favorite scheduling add-in just got better!","conversation":{"__ref":"Conversation:conversation:1225587"},"id":"message:1225587","revisionNum":4,"uid":1225587,"depth":0,"board":{"__ref":"Blog:board:Exchange"},"author":{"__ref":"User:user:324116"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":" We heard you and so we re-wrote the entire back-end infrastructure for FindTime, we built a new service within the Office 365 compliance boundary! More specifically, the organizer’s poll data is now stored in their mailbox and will not leave your tenant’s environment. ","introduction":"","metrics":{"__typename":"MessageMetrics","views":23000},"postTime":"2020-03-12T11:46:16.942-07:00","lastPublishTime":"2020-03-12T13:35:05.203-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" For users who schedule meetings with people outside of your organization (sales, HR, supply chain, etc), it could take up to an hour of emailing back and forth to settle on a time of meetings (read more here). In addition to the lack of free/busy availability, additional number of attendees, time zones, and other factors could increase the scheduling complexity further. \n FindTime can help reduce this time because it allows the meeting organizer to propose multiple potential time slots for attendees and they can vote on which slot fits better with their available time and in their local time zone. Unlike most services with similar features, FindTime is included as part of all Office and Microsoft 365 Business and Enterprise licenses. FindTime also have access to your organization’s free/busy availability, so you can choose slots based on your colleagues’ availability too! \n You’ve told us multiple times that you wanted to deploy FindTime but were blocked by its data storage infrastructure. We heard you and so we re-wrote the entire back-end infrastructure for FindTime, we built a new service within the Office 365 compliance boundary! Wait, what? More specifically, the organizer’s poll data is now stored in their mailbox and will not leave your tenant’s environment (woohoo EXO!). \n Now that the FindTime service is within the Office 365 compliance boundary, you may be wondering about your users outside of the US. For those who prefer to have their Outlook experience in their native language, we have made FindTime available in 13 languages - Chinese (Traditional), Chinese (Simplified), Dutch, Italian, French, German, Portuguese (Brazilian), Korean, Japanese, German, Turkish, Russian, and Spanish, and their poll data will be stored in their mailbox too! \n Your users can access FindTime from the Office add-in store or you can deploy it to your tenant following the instructions in the following article: https://support.office.com/en-us/article/install-findtime-2501ff38-0a47-4dc5-999f-bcca329f0f63?ui=en-US&rs=en-US&ad=US \n We hope that with this update, FindTime will help reduce the amount of time people spend trying to find a time to meet that works for everyone! \n Doris Deng & Gabriel Valdez Malpartida ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"2252","kudosSumWeight":7,"repliesCount":21,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"coverImage":null,"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""}},"Conversation:conversation:1687701":{"__typename":"Conversation","id":"conversation:1687701","topic":{"__typename":"BlogTopicMessage","uid":1687701},"lastPostingActivityTime":"2020-09-22T08:00:01.376-07:00","solved":false},"BlogTopicMessage:message:1687701":{"__typename":"BlogTopicMessage","subject":"Mailbox Protection with Microsoft 365 – The Video Series","conversation":{"__ref":"Conversation:conversation:1687701"},"id":"message:1687701","revisionNum":3,"uid":1687701,"depth":0,"board":{"__ref":"Blog:board:Exchange"},"author":{"__ref":"User:user:324116"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":" Email and time management seems pretty simple, doesn’t it? How do you know what’s really happening as messages pass from one place to another or when your device tries to send and receive ","introduction":"","metrics":{"__typename":"MessageMetrics","views":12011},"postTime":"2020-09-22T08:00:01.376-07:00","lastPublishTime":"2020-09-22T08:00:01.376-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Email and time management seems pretty simple, doesn’t it? You undoubtedly send and receive lots of emails every day, and you probably don’t think too much about what’s really going on behind the scenes – you trust your service provider to do the right thing and to treat your data securely. But do they? How do you know what’s really happening as messages pass from one place to another or when your device tries to send and receive? \n You might not care much, thinking from the perspective of the end user, but there are a lot of people that do care, and not just those in IT security roles. Understanding that your cloud provider stores your data securely and safely, with protection from disaster or malicious actors is important to everyone. Knowing the processes and controls that exist when trying to get access to your data from a client device is important in learning to trust your provider. And knowing what your provider can do to help you and your users protect your valuable data from either deliberate or accidental loss lets you know they are there for you, and not just a service to you. \n It’s this end to end story, how Microsoft 365 helps you and your users safely and securely do email and calendaring, that prompted us to come up with a series of videos from experts at Microsoft, to show what we can about what’s really going on behind the scenes. \n To coincide with Microsoft Ignite 2020 we created a series of five videos to walk you through the different parts of our end to end email and calendar security and data protection story. We picked three of the smartest people we know to put together this material for you. You don’t have to watch these videos in series, but it does probably make it easier to consume, so in presentation order, here’s a bit about our three speakers. \n Jeff Mealiffe – Jeff has 20 years of experience in engineering roles at Microsoft primarily focused on the Exchange Server and Exchange Online products, and now the Microsoft 365 suite. As an engineering program manager and architect, he is currently focused on improving the ways in which hundreds of millions of users connect securely and reliably to our productivity services every day via improvements to Microsoft’s infrastructure as well as close partnerships across the network solution ecosystem. You can follow Jeff on Twitter at @mealiffe.. \n Ross Smith IV – Ross is a 20-year veteran at Microsoft. As a program manager within engineering, Ross has spent the last 10+ years championing the needs of customers in the Exchange, Outlook, and Intune engineering teams. Prior to moving to Intune engineering, Ross spent the majority of his career within Exchange and Outlook developing the guidance and tools necessary to successfully deploy Exchange Server on-premises, as well as, help customers transition to Exchange Online. Ross now focuses on protecting mobile devices and mobile apps, like Outlook for iOS and Android. You can follow Ross on Twitter at @RossSmithIV. \n Mike Paer – Mike is the PM responsible for information protection capabilities in the Microsoft 365 application suite, so he lives and breathes the technology that helps you protect your most sensitive data. \n Those are our three very experienced and accomplished experts, and here are the five sessions they have recorded together with links to the videos and materials. \n Protecting E-Mail And Calendar Data End-To-End \n In this introductory session, we discuss some of the historical growth that has allowed Exchange Online to become such a trusted service for so many customers around the globe, and walk through a high-level overview of how data and service transactions are secured and managed within Exchange Online. Additionally, you’ll get some context for the four deep-dive videos that follow so you can optimize your viewing time accordingly. \n Protecting Exchange Online Mailboxes As A Secure Vault \n This session draws an analogy between storage provided by the Exchange Online service and a physical secure vault. You’ll learn how the various layers of storage, application, physical datacenter, and connectivity all work together to ensure that the data stored in Exchange Online remains only accessible to authenticated and authorized parties, and builds a strong foundation for all of the additional tenant and user-level features and controls which are discussed in the following videos. \n Protecting Outlook data with Authentication and Authorization controls \n In this session, you will learn about the authentication mechanisms available with Exchange Online and how Azure Active Directory provides authorization mechanisms, like Security Defaults and Conditional Access, to ensure only the trusted users and devices get access to your Outlook data. \n Protecting Outlook data on your devices \n In this session, you will learn about the differences between device and application management capabilities that can be used to protect your Outlook data on devices, how device risk can be used to further evaluate the health of a device, and the solutions you should implement to protect Outlook data on managed and personal Windows 10 devices, as well as, mobile devices. \n Protecting sensitive emails with policy-driven compliance \n A session that covers methods for detecting highly sensitive content and the options for configuring policies that can protect it above and beyond your everyday email. \n Collectively these recordings explain our end to end story; they explain why Exchange Online, Outlook, Azure Active Directory and Endpoint Manager, when paired with the right Microsoft 365 SKU provide the most secure, trustworthy and capable solution available for your email and calendaring needs. \n We really hope you learn from and enjoy the recordings and we really want to hear your feedback. \n The Exchange Team ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"6820","kudosSumWeight":4,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"coverImage":null,"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""}},"Conversation:conversation:2388836":{"__typename":"Conversation","id":"conversation:2388836","topic":{"__typename":"BlogTopicMessage","uid":2388836},"lastPostingActivityTime":"2021-06-16T02:13:55.209-07:00","solved":false},"BlogTopicMessage:message:2388836":{"__typename":"BlogTopicMessage","subject":"Outlook for Windows Shared Calendar Public Notifications","conversation":{"__ref":"Conversation:conversation:2388836"},"id":"message:2388836","revisionNum":1,"uid":2388836,"depth":0,"board":{"__ref":"Blog:board:Exchange"},"author":{"__ref":"User:user:324116"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":" It is with great excitement that we are announcing that we have graduated the shared calendar improvements in Outlook for Windows out of preview! ","introduction":"","metrics":{"__typename":"MessageMetrics","views":23430},"postTime":"2021-05-26T13:16:55.718-07:00","lastPublishTime":"2021-05-26T13:16:55.718-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi there, Calendar Community! \n It is with great excitement that we are announcing that we have graduated the shared calendar improvements in Outlook for Windows out of preview! This new shared calendar experience dramatically improves the reliability and sync latency for shared calendars & delegated calendars in all Outlook clients. The improvements have been released in Outlook on the web, the new Outlook for Mac, and mobile for a while now, and we’re excited that Outlook for Windows is now enabled as well. \n Right now, about 10% of Outlook for Windows users in Current Channel with version 2103 have been enabled for those improvements, and we’ll keep expanding gradually throughout the spring and summer. \n What exactly is changing? \n In July 2019, we announced the preview in Outlook for Windows which has remained opt-in until now, as we turn this on in production. Eventually, it will be just “on”, but this is a journey and arguably the biggest change to Outlook for Windows since its initial release in 1997, so we want our every step to be cautious. With Version 2103 (March 2021 update), the new experience reached feature parity with the classic experience, so we have removed the preview label that was previously shown next to shared calendars that were enabled for the new experience. Since summer 2019, we polished the experience and fixed bugs, thanks to many customer reports. With tens of thousands of daily users on the preview, we feel confident now that the experience is going to delight calendar delegates. \n What will your delegates notice? \n Despite all the exciting statements above, our hope is that they don’t even notice anything changed. Why would we say that? This is one of those improvements that should be invisible because it eliminates issues but doesn’t change the core product functionality. Calendars will sync faster, and we have eliminated any reliability issues when managing a calendar. Delegates might only notice that things are smoother but no specific, obvious changes. \n Please let us know if you have any suggestions or feedback on these improvements by emailing us at olk-calendar-preview[AT]microsoft.com! 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