Calculating Chargebacks for Business Units/Projects Utilizing a Shared Azure OpenAI Instance
Azure OpenAI Service is at the forefront of technological innovation, offering REST API access to OpenAI's suite of revolutionary language models, including GPT-4, GPT-35-Turbo, and the Embeddings model series. Enhancing Throughput for Scale As enterprises seek to deploy OpenAI's powerful language models across various business units, they often require granular control over configuration and performance metrics. To address this need, Azure OpenAI Service is introducing dedicated throughput, a feature that provides a dedicated connection to OpenAI models with guaranteed performance levels. Throughput is quantified in terms of tokens per second (tokens/sec), allowing organizations to precisely measure and optimize the performance for both prompts and completions. The model of provisioned throughput provides enhanced management and adaptability for varying workloads, guaranteeing system readiness for spikes in demand. This capability also ensures a uniform user experience and steady performance for applications that require real-time responses. Resource Sharing and Chargeback Mechanisms Large organizations frequently provision a singular instance of Azure OpenAI Service that is shared across multiple internal departments. This shared use necessitates an efficient mechanism for allocating costs to each business unit or consumer, based on the number of tokens consumed. This article delves into how chargeback is calculated for each business unit based on their token usage. Leveraging Azure API Management Policies for Token Tracking Azure API Management Policies offer a powerful solution for monitoring and logging the token consumption for each internal application. The process can be summarized in the following steps: ** Sample Code: Refer to this GitHub repository to get a step-by-step instruction on how to build the solution outlined below : private-openai-with-apim-for-chargeback 1. Client Applications Authorizes to API Management To make sure only legitimate clients can call the Azure OpenAI APIs, each client must first authenticate against Azure Active Directory and call APIM endpoint. In this scenario, the API Management service acts on behalf of the backend API, and the calling application requests access to the API Management instance. The scope of the access token is between the calling application and the API Management gateway. In API Management, configure a policy (validate-jwt or validate-azure-ad-token) to validate the token before the gateway passes the request to the backend. 2. APIM redirects the request to OpenAI service via private endpoint. Upon successful verification of the token, Azure API Management (APIM) routes the request to Azure OpenAI service to fetch response for completions endpoint, which also includes prompt and completion token counts. 3. Capture and log API response to Event Hub Leveraging the log-to-eventhub policy to capture outgoing responses for logging or analytics purposes. To use this policy, a logger needs to be configured in the API Management: # API Management service-specific details $apimServiceName = "apim-hello-world" $resourceGroupName = "myResourceGroup" # Create logger $context = New-AzApiManagementContext -ResourceGroupName $resourceGroupName -ServiceName $apimServiceName New-AzApiManagementLogger -Context $context -LoggerId "OpenAiChargeBackLogger" -Name "ApimEventHub" -ConnectionString "Endpoint=sb://<EventHubsNamespace>.servicebus.windows.net/;SharedAccessKeyName=<KeyName>;SharedAccessKey=<key>" -Description "Event hub logger with connection string" Within outbound policies section, pull specific data from the body of the response and send this information to the previously configured EventHub instance. This is not just a simple logging exercise; it is an entry point into a whole ecosystem of real-time analytics and monitoring capabilities: <outbound> <choose> <when condition="@(context.Response.StatusCode == 200)"> <log-to-eventhub logger-id="TokenUsageLogger">@{ var responseBody = context.Response.Body?.As<JObject>(true); return new JObject( new JProperty("Timestamp", DateTime.UtcNow.ToString()), new JProperty("ApiOperation", responseBody["object"].ToString()), new JProperty("AppKey", context.Request.Headers.GetValueOrDefault("Ocp-Apim-Subscription-Key",string.Empty)), new JProperty("PromptTokens", responseBody["usage"]["prompt_tokens"].ToString()), new JProperty("CompletionTokens", responseBody["usage"]["completion_tokens"].ToString()), new JProperty("TotalTokens", responseBody["usage"]["total_tokens"].ToString()) ).ToString(); }</log-to-eventhub> </when> </choose> <base /> </outbound> EventHub serves as a powerful fulcrum, offering seamless integration with a wide array of Azure and Microsoft services. For example, the logged data can be directly streamed to Azure Stream Analytics for real-time analytics or to Power BI for real-time dashboards With Azure Event Grid, the same data can also be used to trigger workflows or automate tasks based on specific conditions met in the incoming responses. Moreover, the architecture is extensible to non-Microsoft services as well. Event Hubs can interact smoothly with external platforms like Apache Spark, allowing you to perform data transformations or feed machine learning models. 4: Data Processing with Azure Functions An Azure Function is invoked when data is sent to the EventHub instance, allowing for bespoke data processing in line with your organization’s unique requirements. For instance, this could range from dispatching the data to Azure Monitor, streaming it to Power BI dashboards, or even sending detailed consumption reports via Azure Communication Service. [Function("TokenUsageFunction")] public async Task Run([EventHubTrigger("%EventHubName%", Connection = "EventHubConnection")] string[] openAiTokenResponse) { //Eventhub Messages arrive as an array foreach (var tokenData in openAiTokenResponse) { try { _logger.LogInformation($"Azure OpenAI Tokens Data Received: {tokenData}"); var OpenAiToken = JsonSerializer.Deserialize<OpenAiToken>(tokenData); if (OpenAiToken == null) { _logger.LogError($"Invalid OpenAi Api Token Response Received. Skipping."); continue; } _telemetryClient.TrackEvent("Azure OpenAI Tokens", OpenAiToken.ToDictionary()); } catch (Exception e) { _logger.LogError($"Error occured when processing TokenData: {tokenData}", e.Message); } } } In the example above, Azure function processes the tokens response data in Event Hub and sends them to Application Insights telemetry, and a basic Dashboard is configured in Azure, displaying the token consumption for each client application. This information can conveniently be used to compute chargeback costs. A sample query used in dashboard above that fetches tokens consumed by a specific client: customEvents | where name contains "Azure OpenAI Tokens" | extend tokenData = parse_json(customDimensions) | where tokenData.AppKey contains "your-client-key" | project Timestamp = tokenData.Timestamp, Stream = tokenData.Stream, ApiOperation = tokenData.ApiOperation, PromptTokens = tokenData.PromptTokens, CompletionTokens = tokenData.CompletionTokens, TotalTokens = tokenData.TotalTokens Azure OpenAI Landing Zone reference architecture A crucial detail to ensure the effectiveness of this approach is to secure the Azure OpenAI service by implementing Private Endpoints and using Managed Identities for App Service to authorize access to Azure AI services. This will limit access so that only the App Service can communicate with the Azure OpenAI service. Failing to do this would render the solution ineffective, as individuals could bypass the APIM/App Service and directly access the OpenAI Service if they get hold of the access key for OpenAI. Refer to Azure OpenAI Landing Zone reference architecture to build a secure and scalable AI environment. Additional Considerations If the client application is external, consider using an Application Gateway in front of the Azure APIM If "streaming" is set to true, tokens count is not returned in response. In that that case libraries like tiktoken (Python), orgpt-3-encoder(javascript) for most GPT-3 models can be used to programmatically calculate tokens count for the user prompt and completion response. A useful guideline to remember is that in typical English text, one token is approximately equal to around 4 characters. This equates to about three-quarters of a word, meaning that 100 tokens are roughly equivalent to 75 words. (P.S. Microsoft does not endorse or guarantee any third-party libraries.) A subscription key or a custom header like app-key can also be used to uniquely identify the client as appId in OAuth token is not very intuitive. Rate-limiting can be implemented for incoming requests using OAuth tokens or Subscription Keys, adding another layer of security and resource management. The solution can also be extended to redirect different clients to different Azure OpenAI instances. For example., some clients utilize an Azure OpenAI instance with default quotas, whereas premium clients get to consume Azure Open AI instance with dedicated throughput. Conclusion Azure OpenAI Service stands as an indispensable tool for organizations seeking to harness the immense power of language models. With the feature of provisioned throughput, clients can define their usage limits in throughput units and freely allocate these to the OpenAI model of their choice. However, the financial commitment can be significant and is dependent on factors like the chosen model's type, size, and utilization. An effective chargeback system offers several advantages, such as heightened accountability, transparent costing, and judicious use of resources within the organization.Reference Architecture for a High Scale Moodle Environment on Azure
Introduction Moodle is an open-source learning platform that was developed in 1999 by Martin Dougiamas, a computer scientist and educator from Australia. Moodle stands for Modular Object-Oriented Dynamic Learning Environment, and it is written in PHP, a popular web programming language. Moodle aims to provide educators and learners with a flexible and customizable online environment for teaching and learning, where they can create and access courses, activities, resources, and assessments. Moodle also supports collaboration, communication, and feedback among users, as well as various plugins and integrations with other systems and tools. Moodle is widely used around the world by schools, universities, businesses, and other organizations, with over 100 million registered users and 250,000 registered sites as of 2020. Moodle is also supported by a large and active community of developers, educators, and users, who contribute to its development, documentation, translation, and support. [URL] is the official website of the Moodle project, where anyone can download the software, join the forums, access the documentation, participate in events, and find out more about Moodle. Goal The goal for this architecture is to have a Moodle environment that can handle 400k concurrent users and scale in and out its application resources according to usage. Using Azure managed services to minimize operational burden was a design premise because standard Moodle reference architectures are based on Virtual Machines that comes with a heavy operational cost. Challenges Being a monolith application, scaling Moodle in a modern cloud native environment is challenging. We choose to use Kubernetes as its computing provider due to the fact that it allow us to build a Moodle artifact in an immutable way that allows it to scale out and in when needed in a fast and automatic way and also recover from potential failures by simply recreating its Deployments without the need to maintain Virtual Machine resources, introducing the concept of pets vs cattle[1] to a scenario that at first glance wouldn't be feasible. Since Moodle is written in PHP it has no concept of database polling, creating a scenario where its underlying database is heavily impacted by new client requests, making it necessary to use an external database pooling solution that had to be custom tailored in order to handle the amount of connections for a heavy-traffic setup like this instead of using Azure Database for PostgreSQL's built-in pgbouncer. The same effect is also observed in its Redis implementation, where a custom Redis cluster had to be created, whereas using Azure Cache for Redis would incur prohibitive costs due to the way it is set up for a more general usage. 1 - https://learn.microsoft.com/en-us/dotnet/architecture/cloud-native/definition#the-cloud Architecture This architecture uses Azure managed (PaaS) components to minimize operational burden by using Azure Kubernetes Service to run Moodle, Azure Storage Account to host course content, Azure Database for PostgreSQL Flexible Server as its database and Azure Front Door to expose the application to the public as well as caching commonly used assets. The solution also leverages Azure Availability Zones to distribute its component across different zones in the region to optimize its availability. Provisioning the solution The provisioning has two parts: setting up the infrastructure and the application. The first part uses Terraform to deploy easily. The second part involves creating Moodle's database and configuring the application for optimal performance based on the templates, number of users, etc. and installing templates, courses, plugins etc. The following steps walk you through all tasks needed to have this job done. Clone the repository $ git clone https://github.com/Azure-Samples/moodle-high-scale Provision the infrastructure $ cd infra/ $ az login $ az group create --name moodle-high-scale --location <region> $ terraform init $ terraform plan -var moodle-environment=production $ terraform apply -var moodle-environment=production $ az aks get-credentials --name moodle-high-scale --resource-group moodle-high-scale Provision the Redis Cluster $ cd ../manifests/redis-cluster $ kubectl apply -f redis-configmap.yaml $ kubectl apply -f redis-cluster.yaml $ kubectl apply -f redis-service.yaml Wait for all the replicas to be running $ ./init.sh Type 'yes' when prompted. Deploy Moodle and its services Change image in moodle-service.yaml and also adjust the moodle data storage account name in the nfs-pv.yaml (see commented lines in the files) $ cd ../../images/moodle $ az acr build --registry moodlehighscale<suffix> -t moodle:v0.1 --file Dockerfile . $ cd ../../manifests $ kubectl apply -f pgbouncer-deployment.yaml $ kubectl apply -f nfs-pv.yaml $ kubectl apply -f nfs-pvc.yaml $ kubectl apply -f moodle-service.yaml $ kubectl -n moodle get svc –watch Provision the frontend configuration that will be used to expose Moodle and its assets publicly $ cd ../frontend $ terraform init $ terraform plan $ terraform apply Approve the private endpoint connection request from Frontdoor in moodle-svc-pls resource. Private Link Services > moodle-svc-pls > Private Endpoint Connections > Select the request from Front Door and click on Approve. Install database $ kubectl -n moodle exec -it deployment/moodle-deployment -- /bin/bash $ php /var/www/html/admin/cli/install_database.php --adminuser=admin_user --adminpass=admin_pass --agree-license Deploy Moodle Cron Change image in moodle-cron.yaml $ cd ../manifests $ kubectl apply -f moodle-cron.yaml Your Moodle installation is now ready to use! Conclusion You can create a Moodle environment that is scalable and reliable in minutes with a very simple approach, without having to deal with the hassle of operating its parts that normally comes with standard Moodle installations.Checklist for Migrating Web Apps to App Service
App Service continues to invest in migration tooling to allow customers to easily migrate their web apps to App Service. The current set of tools enable discovery, assessment, and migration of web apps across various scenarios and scopes viz. standalone web app, single IIS server and even a datacenter.Extend the capabilities of your AKS deployments with Kubernetes Apps on Azure Marketplace
We’re excited to announce that Kubernetes Apps in the Azure Marketplace is now Generally Available. Azure Kubernetes Service (AKS) provides a robust and scalable managed Kubernetes platform for organizations running their most mission-critical applications on Azure. With Kubernetes Apps, teams can further extend the capabilities of their AKS deployments with a vibrant ecosystem of tested and transactable third-party solutions from industry-leading partners and popular open-source offerings.From Timeouts to Triumph: Optimizing GPT-4o-mini for Speed, Efficiency, and Reliability
The Challenge Large-scale generative AI deployments can stretch system boundaries — especially when thousands of concurrent requests require both high throughput and low latency. In one such production environment, GPT-4o-mini deployments running under Provisioned Throughput Units (PTUs) began showing sporadic 408 (timeout) and 429 (throttling) errors. Requests that normally completed in seconds were occasionally hitting the 60-second timeout window, causing degraded experiences and unnecessary retries. Initial suspicion pointed toward PTU capacity limitations, but deeper telemetry revealed a different cause. What the Data Revealed Using Azure Data Explorer (Kusto), API Management (APIM) logs, and OpenAI billing telemetry, a detailed investigation uncovered several insights: Latency was not correlated with PTU utilization: PTU resources were healthy and performing within SLA even during spikes. Time-Between-Tokens (TBT) stayed consistently low (~8–10 ms): The model was generating tokens steadily. Excessive token output was the real bottleneck: Requests generating 6K–8K tokens simply required more time than allowed in the 60-second completion window. In short — the model wasn’t slow; the workload was oversized. The Optimization Opportunity The analysis opened a broader optimization opportunity: Balance token length with throughput targets. Introduce architectural patterns to prevent timeout or throttling cascades under load. Enforce automatic token governance instead of relying on client-side discipline. The Solution Three engineering measures delivered immediate impact: token optimization, spillover routing, and policy enforcement. Right-size the Token Budget Empirical throughput for GPT-4o-mini: ~33 tokens/sec → ~2K tokens in 60s. Enforced max_tokens = 2000 for synchronous requests. Enabled streaming responses for longer outputs, allowing incremental delivery without hitting timeout limits. Enable Spillover for Continuity Implemented multi-region spillover using Azure Front Door and APIM Premium gateways. When PTU queues reached capacity or 429s appeared, requests were routed to Standard deployments in secondary regions. The result: graceful degradation and uninterrupted user experience. Govern with APIM Policies Added inbound policies to inspect and adjust max_tokens dynamically. On 408/429 responses, APIM retried and rerouted traffic based on spillover logic. The Results After optimization, improvements were immediate and measurable: Latency Reduction: Significant improvement in end-to-end response times across high-volume workloads Reliability Gains: 408/429 errors fell from >1% to near zero. Cost Efficiency: Average token generation decreased by ~60%, reducing per-request costs. Scalability: Spillover routing ensured consistent performance during regional or capacity surges. Governance: APIM policies established a reusable token-control framework for future AI workloads. Lessons Learned Latency isn’t always about capacity: Investigate workload patterns before scaling hardware. Token budgets define the user experience: Over-generation can quietly break SLA compliance. Design for elasticity: Spillover and multi-region routing maintain continuity during spikes. Measure everything: Combine KQL telemetry, latency and token tracking for faster diagnostics. The Outcome By applying data-driven analysis, architectural tuning, and automated governance, the team turned an operational bottleneck into a model of consistent, scalable performance. The result: Faster responses. Lower costs. Higher trust. A blueprint for building resilient, high-throughput AI systems on Azure.
Unlocking Application Modernisation with GitHub Copilot
AI-driven modernisation is unlocking new opportunities you may not have even considered yet. It's also allowing organisations to re-evaluate previously discarded modernisation attempts that were considered too hard, complex or simply didn't have the skills or time to do. During Microsoft Build 2025, we were introduced to the concept of Agentic AI modernisation and this post from Ikenna Okeke does a great job of summarising the topic - Reimagining App Modernisation for the Era of AI | Microsoft Community Hub. This blog post however, explores the modernisation opportunities that you may not even have thought of yet, the business benefits, how to start preparing your organisation, empowering your teams, and identifying where GitHub Copilot can help. I’ve spent the last 8 months working with customers exploring usage of GitHub Copilot, and want to share what my team members and I have discovered in terms of new opportunities to modernise, transform your applications, bringing some fun back into those migrations! Let’s delve into how GitHub Copilot is helping teams update old systems, move processes to the cloud, and achieve results faster than ever before. Background: The Modernisation Challenge (Then vs Now) Modernising legacy software has always been hard. In the past, teams faced steep challenges: brittle codebases full of technical debt, outdated languages (think decades-old COBOL or VB6), sparse documentation, and original developers long gone. Integrating old systems with modern cloud services often requiring specialised skills that were in short supply – for example, check out this fantastic post from Arvi LiVigni (@arilivigni ) which talks about migrating from COBOL “the number of developers who can read and write COBOL isn’t what it used to be,” making those systems much harder to update". Common pain points included compatibility issues, data migrations, high costs, security vulnerabilities, and the constant risk that any change could break critical business functions. It’s no wonder many modernisation projects stalled or were “put off” due to their complexity and risk. So, what’s different now (circa 2025) compared to two years ago? In a word: Intelligent AI assistance. Tools like GitHub Copilot have emerged as AI pair programmers that dramatically lower the barriers to modernisation. Arvi’s post talks about how only a couple of years ago, developers had to comb through documentation and Stack Overflow for clues when deciphering old code or upgrading frameworks. Today, GitHub Copilot can act like an expert co-developer inside your IDE, ready to explain mysterious code, suggest updates, and even rewrite legacy code in modern languages. This means less time fighting old code and more time implementing improvements. As Arvi says “nine times out of 10 it gives me the right answer… That speed – and not having to break out of my flow – is really what’s so impactful.” In short, AI coding assistants have evolved from novel experiments to indispensable tools, reimagining how we approach software updates and cloud adoption. I’d also add from my own experience – the models we were using 12 months ago have already been superseded by far superior models with ability to ingest larger context and tackle even further complexity. It's easier to experiment, and fail, bringing more robust outcomes – with such speed to create those proof of concepts, experimentation and failing faster, this has also unlocked the ability to test out multiple hypothesis’ and get you to the most confident outcome in a much shorter space of time. Modernisation is easier now because AI reduces the heavy lifting. Instead of reading the 10,000-line legacy program alone, a developer can ask Copilot to explain what the code does or even propose a refactored version. Rather than manually researching how to replace an outdated library, they can get instant recommendations for modern equivalents. These advancements mean that tasks which once took weeks or months can now be done in days or hours – with more confidence and less drudgery - more fun! The following sections will dive into specific opportunities unlocked by GitHub Copilot across the modernisation journey which you may not even have thought of. Modernisation Opportunities Unlocked by Copilot Modernising an application isn’t just about updating code – it involves bringing everyone and everything up to speed with cloud-era practices. Below are several scenarios and how GitHub Copilot adds value, with the specific benefits highlighted: 1. AI-Assisted Legacy Code Refactoring and Upgrades Instant Code Comprehension: GitHub Copilot can explain complex legacy code in plain English, helping developers quickly understand decades-old logic without scouring scarce documentation. For example, you can highlight a cryptic COBOL or C++ function and ask Copilot to describe what it does – an invaluable first step before making any changes. This saves hours and reduces errors when starting a modernisation effort. Automated Refactoring Suggestions: The AI suggests modern replacements for outdated patterns and APIs, and can even translate code between languages. For instance, Copilot can help convert a COBOL program into JavaScript or C# by recognising equivalent constructs. It also uses transformation tools (like OpenRewrite for Java/.NET) to systematically apply code updates – e.g. replacing all legacy HTTP calls with a modern library in one sweep. Developers remain in control, but GitHub Copilot handles the tedious bulk edits. Bulk Code Upgrades with AI: GitHub Copilot’s App Modernisation capabilities can analyse an entire codebase and generate a detailed upgrade plan, then execute many of the code changes automatically. It can upgrade framework versions (say from .NET Framework 4.x to .NET 6, or Java 8 to Java 17) by applying known fix patterns and even fixing compilation errors after the upgrade. Teams can finally tackle those hundreds of thousand-line enterprise applications – a task that could take multiple years with GitHub Copilot handling the repetitive changes. Technical Debt Reduction: By cleaning up old code and enforcing modern best practices, GitHub Copilot helps chip away at years of technical debt. The modernised codebase is more maintainable and stable, which lowers the long-term risk hanging over critical business systems. Notably, the tool can even scan for known security vulnerabilities during refactoring as it updates your code. In short, each legacy component refreshed with GitHub Copilot comes out safer and easier to work on, instead of remaining a brittle black box. 2. Accelerating Cloud Migration and Azure Modernisation Guided Azure Migration Planning: GitHub Copilot can assess a legacy application’s cloud readiness and recommend target Azure services for each component. For instance, it might suggest migrating an on-premises database to Azure SQL, moving file storage to Azure Blob Storage, and converting background jobs to Azure Functions. This provides a clear blueprint to confidently move an app from servers to Azure PaaS. One-Click Cloud Transformations: GitHub Copilot comes with predefined migration tasksthat automate the code changes required for cloud adoption. With one click, you can have the AI apply dozens of modifications across your codebase. For example: File storage: Replace local file read/writes with Azure Blob Storage SDK calls. Email/Comms: Swap out SMTP email code for Azure Communication Services or SendGrid. Identity: Migrate authentication from Windows AD to Azure AD (Entra ID) libraries. Configuration: Remove hard-coded configurations and use Azure App Configuration or Key Vault for secrets. GitHub Copilot performs these transformations consistently, following best practices (like using connection strings from Azure settings). After applying the changes, it even fixes any compile errors automatically, so you’re not left with broken builds. What used to require reading countless Azure migration guides is now handled in minutes. Automated Validation & Deployment: Modernisation doesn’t stop at code changes. GitHub Copilot can also generate unit tests to validate that the application still behaves correctly after the migration. It helps ensure that your modernised, cloud-ready app passes all its checks before going live. When you’re ready to deploy, GitHub Copilot can produce the necessary Infrastructure-as-Code templates (e.g. Azure Resource Manager Bicep files or Terraform configs) and even set up CI/CD pipeline scripts for you. In other words, the AI can configure the Azure environment and deployment process end-to-end. This dramatically reduces manual effort and error, getting your app to the cloud faster and with greater confidence. Integrations: GitHub Copilot also helps tackle larger migration scenarios that were previously considered too complex. For example, many enterprises want to retire expensive proprietary integration platforms like MuleSoft or Apigee and use Azure-native services instead, but rewriting hundreds of integration workflows was daunting. Now, GitHub Copilot can assist in translating those workflows: for instance, converting an Apigee API proxy into an Azure API Management policy, or a MuleSoft integration into an Azure Logic App. Multi-Cloud Migrations: if you plan to consolidate from other clouds into Azure, GitHub Copilot can suggest equivalent Azure services and SDK calls to replace AWS or GCP-specific code. These AI-assisted conversions significantly cut down the time needed to reimplement functionality on Azure. The business impact can be substantial. By lowering the effort of such migrations, GitHub Copilot makes it feasible to pursue opportunities that deliver big cost savings and simplification. 3. Boosting Developer Productivity and Quality Instant Unit Tests (TDD Made Easy): Writing tests for old code can be tedious, but GitHub Copilot can generate unit test cases on the fly. Developers can highlight an existing function and ask Copilot to create tests; it will produce meaningful test methods covering typical and edge scenarios. This makes it practical to apply test-driven development practices even to legacy systems – you can quickly build a safety net of tests before refactoring. By catching bugs early through these AI-generated tests, teams gain confidence to modernise code without breaking things. It essentially injects quality into the process from the start, which is crucial for successful modernisation. DevOps Automation: GitHub Copilot helps modernise your build and deployment process as well. It can draft CI/CD pipeline configurations, Dockerfiles, Kubernetes manifests, and other DevOps scripts by leveraging its knowledge of common patterns. For example, when setting up a GitHub Actions workflow to deploy your app, GitHub Copilot will autocomplete significant parts (like build steps, test runs, deployment jobs) based on the project structure. This not only saves time but also ensures best practices (proper caching, dependency installation, etc.) are followed by default. Microsoft even provides an extension where you can describe your Azure infrastructure needs in plain language and have GitHub Copilot generate the corresponding templates and pipeline YAML. By automating these pieces, teams can move to cloud-based, automated deployments much faster. Behaviour-Driven Development Support: Teams practicing BDD write human-readable scenarios (e.g. using Gherkin syntax) describing application behaviour. GitHub Copilot’s AI is adept at interpreting such descriptions and suggesting step definition code or test implementations to match. For instance, given a scenario “When a user with no items checks out, then an error message is shown,” GitHub Copilot can draft the code for that condition or the test steps required. This helps bridge the gap between non-technical specifications and actual code. It makes BDD more efficient and accessible, because even if team members aren’t strong coders, the AI can translate their intent into working code that developers can refine. Quality and Consistency: By using AI to handle boilerplate and repetitive tasks, developers can focus more on high-value improvements. GitHub Copilot’s suggestions are based on a vast corpus of code, which often means it surfaces well-structured, idiomatic patterns. Starting from these suggestions, developers are less likely to introduce errors or reinvent the wheel, which leads to more consistent code quality across the project. The AI also often reminds you of edge cases (for example, suggesting input validation or error handling code that might be missed), contributing to a more robust application. In practice, many teams find that adopting GitHub Copilot results in fewer bugs and quicker code reviews, as the code is cleaner on the first pass. It’s like having an extra set of eyes on every pull request, ensuring standards are met. Business Benefits of AI-Powered Modernisation Bringing together the technical advantages above, what’s the payoff for the business and stakeholders? Modernising with GitHub Copilot can yield multiple tangible and intangible benefits: Accelerated Time-to-Market: Modernisation projects that might have taken a year can potentially be completed in a few months, or an upgrade that took weeks can be done in days. This speed means you can deliver new features to customers sooner and respond faster to market changes. It also reduces downtime or disruption since migrations happen more swiftly. Cost Savings: By automating repetitive work and reducing the effort required from highly paid senior engineers, GitHub Copilot can trim development costs. Faster project completion also means lower overall project cost. Additionally, running modernised apps on cloud infrastructure (with updated code) often lowers operational costs due to more efficient resource usage and easier maintenance. There’s also an opportunity cost benefit: developers freed up by Copilot can work on other value-adding projects in parallel. Improved Quality & Reliability: GitHub Copilot’s contributions to testing, bug-fixing, and even security (like patching known vulnerabilities during upgrades) result in more robust applications. Modernised systems have fewer outages and security incidents than shaky legacy ones. Stakeholders will appreciate that with GitHub Copilot, modernisation doesn’t mean “trading one set of bugs for another” – instead, you can increase quality as you modernise (GitHub’s research noted higher code quality when using Copilot, as developers are less likely to introduce errors or skip tests). Business Agility: A modernised application (especially one refactored for cloud) is typically more scalable and adaptable. New integrations or features can be added much faster once the platform is up-to-date. GitHub Copilot helps clear the modernisation hurdle, after which the business can innovate on a solid, flexible foundation (for example, once a monolith is broken into microservices or moved to Azure PaaS, you can iterate on it much faster in the future). AI-assisted modernisation thus unlocks future opportunities (like easier expansion, integrations, AI features, etc.) that were impractical on the legacy stack. Employee Satisfaction and Innovation: Developer happiness is a subtle but important benefit. When tedious work is handled by AI, developers can spend more time on creative tasks – designing new features, improving user experience, exploring new technologies. This can foster a culture of innovation. Moreover, being seen as a company that leverages modern tools (like AI Copilot) helps attract and retain top tech talent. Teams that successfully modernise critical systems with Copilot will gain confidence to tackle other ambitious projects, creating a positive feedback loop of improvement. To sum up, GitHub Copilot acts as a force-multiplier for application modernisation. It enables organisations to do more with less: convert legacy “boat anchors” into modern, cloud-enabled assets rapidly, while improving quality and developer morale. This aligns IT goals with business goals – faster delivery, greater efficiency, and readiness for the future. Call to Action: Embrace the Future of Modernisation GitHub Copilot has proven to be a catalyst for transforming how we approach legacy systems and cloud adoption. If you’re excited about the possibilities, here are next steps and what to watch for: Start Experimenting: If you haven’t already, try GitHub Copilot on a sample of your code. Use Copilot or Copilot Chat to explain a piece of old code or generate a unit test. Seeing it in action on your own project can build confidence and spark ideas for where to apply it. Identify a Pilot Project: Look at your application portfolio for a candidate that’s ripe for modernisation – maybe a small legacy service that could be moved to Azure, or a module that needs a refactor. Use GitHub Copilot to assess and estimate the effort. Often, you’ll find tasks once deemed “too hard” might now be feasible. Early successes will help win support for larger initiatives. Stay Tuned for Our Upcoming Blog Series: This post is just the beginning. In forthcoming posts, we’ll dive deeper into: Setting Up Your Organisation for Copilot Adoption: Practical tips on preparing your enterprise environment – from licensing and security considerations to training programs. We’ll discuss best practices (like running internal awareness campaigns, defining success metrics, and creating Copilot champions in your teams) to ensure a smooth rollout. Empowering Your Colleagues: How to foster a culture that embraces AI assistance. This includes enabling continuous learning, sharing prompt techniques and knowledge bases, and addressing any scepticism. We’ll cover strategies to support developers in using Copilot effectively, so that everyone from new hires to veteran engineers can amplify their productivity. Identifying High-Impact Modernisation Areas: Guidance on spotting where GitHub Copilot can add the most value. We’ll look at different domains – code, cloud, tests, data – and how to evaluate opportunities (for example, using telemetry or feedback to find repetitive tasks suited for AI, or legacy components with high ROI if modernised). Engage and Share: As you start leveraging Copilot for modernisation, share your experiences and results. Success stories (even small wins like “GitHub Copilot helped reduce our code review times” or “we migrated a component to Azure in 1 sprint”) can build momentum within your organisation and the broader community. We invite you to discuss and ask questions in the comments or in our tech community forums. Take a look at the new App Modernisation Guidance—a comprehensive, step-by-step playbook designed to help organisations: Understand what to modernise and why Migrate and rebuild apps with AI-first design Continuously optimise with built-in governance and observability Modernisation is a journey, and AI is the new compass and Copilot to guide the way. By embracing tools like GitHub Copilot, you position your organisation to break through modernisation barriers that once seemed insurmountable. The result is not just updated software, but a more agile, cloud-ready business and a happier, more productive development team. Now is the time to take that step. Empower your team with Copilot, and unlock the full potential of your applications and your developers. Stay tuned for more insights in our next posts, and let’s modernise what’s possible together!
